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Room type Options Nightly price Book
Premier Suite
1 King Bed
(Extra beds available: Cot, Rollaway bed)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Suite (Private Spa)
1 King Bed
(Extra beds available: Cot, Rollaway bed)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Double Room (Asia)
1 King Bed
(Extra beds available: Cot, Rollaway bed)
Room sleeps 4 guests
(up to 3 children)
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Junior Suite (Belvedere)
1 King Bed
(Extra beds available: Cot, Rollaway bed)
Room sleeps 2 guests
(up to 1 child)
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Suite (Naturell)
1 King Bed
(Extra beds available: Cot, Rollaway bed)
Room sleeps 4 guests
(up to 3 children)
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Double Room (Romanticism)
1 King Bed
(Extra beds available: Cot, Rollaway bed)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite (Jardin)
1 King Bed
(Extra beds available: Cot, Rollaway bed)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Studio (Alpensuite)
1 King Bed
(Extra beds available: Cot, Rollaway bed)
Room sleeps 4 guests
(up to 3 children)
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Single Room
1 Twin Bed
(Extra beds available: Cot, Rollaway bed)
Room sleeps 1 guest
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Suite (Residence)
1 King Bed
(Extra beds available: Cot, Rollaway bed)
Room sleeps 4 guests
(up to 3 children)
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Double Room (Palace)
1 King Bed
(Extra beds available: Cot, Rollaway bed)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Double Room (Country Life)
1 King Bed
(Extra beds available: Cot, Rollaway bed)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Luxury hotel with 2 restaurants and 3 indoor pools

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Pets allowed
Business centre

Located in Valle Aurina, Alpenpalace Luxury Hideaway & Spa Retreat is in the mountains, within a 10-minute drive of Klausberg Ski Area and Valli di Tures e Aurina. This family-friendly hotel is 3.5 mi (5.6 km) from Castle Tures and 5.5 mi (8.9 km) from Speikboden Ski Area.

Make yourself at home in one of the 29 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding, and all rooms are furnished with double sofa beds. Rooms have private balconies. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 indoor swimming pools, a health club, and a waterslide. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

Grab a bite at Alpenpalace, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Meet other guests and eat at the complimentary reception. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is included.

Featured amenities include a business center, express check-in, and express check-out. A train station pick-up service is provided at no charge (available on request), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Alpenpalace Luxury Hideaway & Spa Retreat

Via Gisse 32, Valle Aurina, BZ 39030

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Wheelchair accessible
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 29
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Conference space
  • Fireplace in lobby
  • Coffee/tea in common areas
  • Ski storage
  • Laundry facilities
  • Arcade/game room
  • Garden
  • Library
  • Free breakfast
  • Health club
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Front desk (limited hours)
  • Business centre
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Wedding services
  • Express check-in
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Free train station pickup
  • Year Built – 2007
  • Number of restaurants - 2
  • Free reception
  • Long-term parking
  • Waterslide
  • Number of indoor pools - 3
  • Number of spa tubs - 1
  • Snack bar/deli
  • Turkish bath/Hammam
  • Free self parking
  • Valet parking (surcharge)
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Terrace
  • Free buffet breakfast
  • Electric car charging station
  • Banquet hall
  • Covered parking
  • Food and water bowls

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 3
  • Children's pool
  • Waterslide
  • Free WiFi
  • Rollaway/extra beds available
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Sofa bed
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Italian

Parking

Free self parking , Valet parking (surcharge)

Room Amenities

Alpenpalace Luxury Hideaway & Spa Retreat offers 29 accommodations with DVD players and minibars. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include double sofa beds. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Valle Aurina hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Balcony
  • Espresso maker
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Separate sitting area
  • Sofa bed
  • Rollaway/extra beds available
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • DVD player
  • Bidet
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Shower only
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • HDTV
  • Free WiFi
  • Free wired Internet
  • Down comforter
  • Individually furnished
  • Individually decorated
  • TV size (measurement) inch
  • Rainfall showerhead
  • Sofa bed size double
  • Cots/infant beds (surcharge)
  • Electric kettle
  • Towels provided
  • Number of bathrooms: 1
  • Bed sheets not available

Where to Eat

Guests are offered a complimentary buffet breakfast. The hotel offers a complimentary manager's reception on select days.

Alpenpalace - This restaurant serves breakfast and dinner.

Aurea Vallis - This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Things to do

  • Golfing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Parasailing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Golf lessons available nearby
  • Fitness classes on site
  • Bicycle rentals on site
  • Helicopter/aeroplane tours on site
  • Hiking/biking trails on site
  • Mountain biking on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Horse riding nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Spa tub in spa
  • Massages

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 11 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available for EUR 20.0 per night.

Pet Policy

  • Pets allowed for an extra charge of EUR 35.00 per pet, per night
  • 1 total pets
  • Food and water bowls are available
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, and cash.

Children stay free

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 8:00 AM

Front desk closes daily at 11:00 PM

Debit cards not accepted

Staffed front desk

Children stay free - maximum age 1

Property is cleaned with disinfectant

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Food service has been amended for enhanced safety

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: EUR 15 per day
  • Pet fee: EUR 35.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Alpenpalace Deluxe
  • Alpenpalace Deluxe Hotel Resort
  • Alpenpalace Deluxe Hotel Resort Valle Aurina
  • Alpenpalace Deluxe Valle Aurina
  • Alpenpalace Luxury Hideaway Retreat Hotel Valle Aurina
  • Alpenpalace Luxury Hideaway Retreat Valle Aurina
  • Alpenpalace Luxury Hideaway Retreat
  • Alpenpalace Deluxe Hotel Spa Resort
  • Alpenpalace luxe Hotel Resort
  • Alpenpalace Hideaway & Retreat
  • Alpenpalace Luxury Hideaway Spa Retreat
  • Alpenpalace Luxury Hideaway & Spa Retreat Hotel
  • Alpenpalace Luxury Hideaway & Spa Retreat Valle Aurina
  • Alpenpalace Luxury Hideaway & Spa Retreat Hotel Valle Aurina

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Contactless check-in and contactless check-out are available.

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