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Rochester Airport Marriott

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Rochester Airport Marriott

Lobby
1 bedroom, desk, laptop workspace, iron/ironing board
Lounge
Indoor pool
Banquet hall

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Free airport shuttle
  • Room service
  • Gym

Explore the area

Map
1890 Ridge Rd W, Rochester, NY, 14615
  • Mall at Greece Ridge
    ‪13 min walk‬
  • Kodak Center for Performing Arts
    ‪4 min drive‬
  • Seneca Park Zoo
    ‪8 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(31 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(19 reviews)
  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Concierge Room, Room, 2 Double Beds, Non Smoking

Concierge Room, Room, 2 Double Beds, Non Smoking

Concierge Room, Room, 2 Double Beds, Non Smoking

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Concierge Room, Room, 1 King Bed, Non Smoking

Concierge Room, Room, 1 King Bed, Non Smoking

Concierge Room, Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Living area

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

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About the area

Rochester

When you stay at Rochester Airport Marriott in Rochester, you'll be near the airport, within a 15-minute drive of Strong and University of Rochester. .This hotel is 10.8 mi (17.4 km) from Rochester Institute of Technology and 0.6 mi (0.9 km) from Highland Hospital of Rochester.

What's nearby

  • Mall at Greece Ridge - 13 min walk
  • Kodak Center for Performing Arts - 4 min drive
  • Rochester Riverside Convention Center - 9 min drive
  • Strong - 10 min drive
  • University of Rochester - 10 min drive

Getting around

  • Rochester Station - 11 min drive
  • Greater Rochester Intl. Airport (ROC) - 9 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Greece Ridge Food Court - ‬16 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪Red Robin - ‬13 min walk

About this property

Rochester Airport Marriott

Hotel in Rochester with airport shuttle service and a fitness center
Rochester Airport Marriott offers 210 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, and hair dryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Make yourself at home in one of the 210 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Conveniences include phones, as well as desks and complimentary newspapers.
Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a ballroom.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Buffet breakfasts are available for a surcharge.
Rochester Airport Marriott has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 5:30 AM to 11:30 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Breakfast available for a fee: USD 14 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 91
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Heating

Bathroom

  • Dressing gowns
  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Hotel Rochester Airport
Marriott Rochester Airport
Rochester Airport Marriott
Marriott Rochester Airport Hotel Rochester
Rochester Marriott
Rochester Airport Marriott Hotel
Rochester Marriott Rochester
Rochester Airport Marriott Hotel
Rochester Airport Marriott Rochester
Rochester Airport Marriott Hotel Rochester

Rochester Airport Marriott Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 454 out of 809 reviews" "
Rating 8 - Good. 201 out of 809 reviews" "
Rating 6 - Okay. 72 out of 809 reviews" "
Rating 4 - Poor. 42 out of 809 reviews" "
Rating 2 - Terrible. 40 out of 809 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Cynthia, Milton

Travelled with partner
Disliked: Cleanliness
The hotel was very busy and they were not equipped to handle it. Garbage cans over flowing and mud tracked in that remained from early evening until we checked out at 9:30 in the side entry area. I arrived at 3:30 to check in and was told it would be an hour and a half to get my room. I had a 4:30 appointment and needed to get ready. They finally found a room. Not to mention the room prices were DOUBLED from the previous weekend because of a graduation at one of the local colleges. Talk about price gouging!!!
Stayed 1 night in Oct 2024

2/10 Terrible

Carol

Travelled with partner
Liked: Amenities
The property should have been closed. It was in disrepair with two broken elevators; no way up to the rooms but the stairs….for 7 floors.
Stayed 2 nights in Oct 2024

2/10 Terrible

changyu, Irvine

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
We got Hotel at midnight due to flight delays. The elevators are down and we will have to carry the heavy sport gears up to the six floor with my 8 years old kid. The elevator was not fixed until two days later. The breakfast is supposed to open at 7am but no one was there until 7:20. We have to go somewhere else to get breakfast since we are in the rush for a competition. There are so many unhappy customers shaking their heads seeing the elevators are down for days.
Stayed 3 nights in Oct 2024

4/10 Poor

Jimmy

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
When we stayed here 10/13/2024, both elevators were not working, and the toilet was not working.
Stayed 1 night in Oct 2024

4/10 Poor

Lydia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators were down for out 2nt stay. Made it very inconvenient to walk up and down with 2 small kids. Staff didnt bother doing house keeping nor take our trash for our entire stay because there was no housekeeping service. However there were some staff cleaning rms for new checkins? Made no sense. Trash were in the hallway from multiple rm because they didnt bother collecting them. Flies were flying around. Just gross.
Stayed 2 nights in Oct 2024

2/10 Terrible

Halim

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
First of all ELEVATORS weren’t working they had me haul up luggage’s up five flights of stairs. I came to check in I had booked a two queen bed room they gave me a one kind bed and said we have rollaways and then they were like nope never mind we can’t bring it to you. Yeah ok as soon as we walk into our room we can spot the bed duvet being very dirty in a black color. We were there for two days and they didn’t fix the elevators. Staff was nice but hotel needs to really really do better
Stayed 1 night in Oct 2024

2/10 Terrible

Joyce, columbia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a complete mess. The female front desk staff was not friendly and lack professional etiquette. I was very disappointed on how she handled everything. We waited because rooms where not available and housekeeping was behind. Terrible service. Also the elevator was not working. Just imagine people coming down more from 7th floor with very large suitcases. This is zero star service.
Stayed 1 night in Oct 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a dump
This hotel description talked a lot about luxury. There was NOTHING luxurious about this dump. I came here to relax. Key selling point was the hot tub. However, shortly after i checked into my room on the 5th floor, the elevator malfunctioned. I say ELEVATOR singularly since the second elevator has allegedly not worked for a year (I heard staff talking). It remained broken for the duration of my stay. I have a disability. So I either had to stay trapped on the 5th floor, or use the stairs. I had no choice a couple of times, and very painfully trudged the stairs. Otherwise I was in a "luxurious" prison cell on the 5th floor. The staff were useless - except for the 2 ladies on the night shift. The evening staff were lazy and useless. I had food doordashed and it was left in the lobby. I called the desk and they said they would bring it right up. A half hour later, I called again and the "ginger" supervisor finally brought my now cold food to my room. There is no excuse for such lousy service. This hotel is not "luxurious." The room was nothing special. The description on hotels.com mentioned "bathrobes" in the rooms. The staff said there have never been bathrobes. Hotels.com should remove the obvious false advertising from the hotel's listing. I spent extra money for comfort and luxury, and would have been better served at a Red Roof or a Motel 6. This Marriott is an embarassment.
Stayed 1 night in Oct 2024

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, close to airport, big room!
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie, Rochester

Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Yulong

Stayed 1 night in Sep 2024

6/10 Okay

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only thing I did not like are their pillows, they are way too soft. I have to bring my own pillows. Other than that ..nice hotel close to everything.
Stayed 1 night in Sep 2024

10/10 Excellent

Felicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Liked: Property conditions & facilities
Clean
Stayed 1 night in Sep 2024

10/10 Excellent

hannah

Perfect
Stayed 1 night in Sep 2024

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and the kind ppl
Stayed 1 night in Sep 2024

4/10 Poor

Hamzah

Disliked: Cleanliness, property conditions & facilities
Room is dirty broken nosiy, there were insects. Missing furniture and leaky bathroom. Amenities pool was dirty and green. Staff were friendly check was easy but overall not worth the money and it ruins the brand name Mariott
Stayed 1 night in Sep 2024

4/10 Poor

Jay

Disliked: Cleanliness, staff & service, property conditions & facilities
I attained an infection from my stay because of the dirty fitness center. Diagnosed with cellulitis. Clogged bathtub. Water was very slow to drain. I asked to unclog but nothing was done. I brought the infection situation up to the front desk and they were dismissive.
Stayed 4 nights in Sep 2024

2/10 Terrible

Kathy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I specifically chose this hotel to stay the night before my flight so I could be shuttled to and from the airport and leave my car parked at the hotel. When I arrived, there were 3 people at the desk, so I don't know why they had such a difficult time checking me in. When I double checked to make sure they were giving me a ride to the airport in the morning they told me it was $10/ day. I told them I had already paid. They had to call somewhere to see if this was true. My flight left at 6 am. They don't make coffee until 7 am in the morning, so I couldn't even have a cup of coffee in the morning. Seems like the 3 desk agents are not too busy to make a pot of coffee. Upon my return to the airport, which they knew when I was coming back because it is asked during the original booking; I called for my shuttle ride back to my car. My flight arrived at Roc airport at 11:52 pm. I called and a woman answered and laughed at me, telling me their shuttle stops running at midnight. When I questioned why I was never told this a week ago when I had checked in, she got snotty and told me "She'd see me when I found a ride back". and HUNG UP THE PHONE. Left me stranded at the airport, while my car was 10 miles away. This hotel is NOT convenient to the airport and should NOT have the word airport included in its name. I will be filing a formal complaint and will demand to be reimbursed for the total cost as this place was stuff nightmares are made of. Kathy
Stayed 1 night in Aug 2024

10/10 Excellent

Tomia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Sep 2024

6/10 Okay

Jason

Travelled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Samantha

Stayed 2 nights in Apr 2024

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024