Radisson Lackawanna Station Hotel Scranton

3.5 star property

Photo gallery for Radisson Lackawanna Station Hotel Scranton

Lobby
Lounge
Exterior
Lobby
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Parking available
  • Free airport shuttle
  • Room service
  • Bar

Explore the area

Map
700 Lackawanna Ave., Scranton, PA, 18503
  • Lackawanna County Visitors Bureau
    ‪1 min walk‬
  • The Marketplace at Steamtown
    ‪5 min walk‬
  • University of Scranton
    ‪5 min walk‬
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪11 min drive‬

Room options

Premium Room, 1 King Bed, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking (King Bed)

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • 67 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Scranton

With a stay at Radisson Lackawanna Station Hotel Scranton, you'll be centrally located in Scranton, within a 15-minute drive of Montage Mountain Ski Resort and Lackawanna County Visitors Bureau. .This hotel is 0.3 mi (0.4 km) from The Marketplace at Steamtown and 0.3 mi (0.5 km) from University of Scranton.

What's nearby

  • Lackawanna County Visitors Bureau - 1 min walk
  • The Marketplace at Steamtown - 5 min walk
  • University of Scranton - 5 min walk
  • Steamtown National Historic Site - 19 min walk
  • Marywood University - 5 min drive

Getting around

  • Wilkes-Barre Scranton Intl. Airport (AVP) - 11 min drive

Restaurants

  • ‪Backyard Ale House - ‬5 min walk
  • ‪Carmen's At The Radisson Lackawanna Station - ‬3 min walk
  • ‪Bartari - ‬3 min walk
  • ‪P.J.'s 1910 Pub - ‬3 min walk
  • ‪Northern Light Espresso Bar - ‬3 min walk

About this property

Radisson Lackawanna Station Hotel Scranton

Hotel in Scranton with 2 restaurants and airport shuttle service
Radisson Lackawanna Station Hotel Scranton offers 146 accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Scranton hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 146 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, discounted use of a nearby fitness facility, and a ballroom.
Grab a bite at Carmens Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Carmens Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Trax Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 5 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 15-30 for adults and USD 15-30 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Carmens Restaurant
  • Trax Bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 70 per accommodation, per stay, plus a one-time cleaning fee of USD 10
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Self parking fee: USD 5 per night (in/out privileges)
  • Pet fee: USD 70 per accommodation, per stay plus USD 10 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 15.00 per night
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision

Property is also known as

Lackawanna Hotel
Lackawanna Radisson
Lackawanna Radisson Hotel
Radisson Lackawanna
Radisson Lackawanna Station
Radisson Lackawanna Station Hotel
Radisson Lackawanna Station Hotel Scranton
Radisson Lackawanna Station Scranton
Radisson Scranton
Scranton Radisson
Radisson Lackawanna Scranton
Radisson Lackawanna Station Hotel Scranton Hotel
Radisson Lackawanna Station Hotel Scranton Scranton
Radisson Lackawanna Station Hotel Scranton Hotel Scranton

Radisson Lackawanna Station Hotel Scranton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 598 out of 1012 reviews
Rating 8 - Good. 223 out of 1012 reviews
Rating 6 - Okay. 101 out of 1012 reviews
Rating 4 - Poor. 54 out of 1012 reviews
Rating 2 - Terrible. 36 out of 1012 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED our stay at the Lackawanna Station Raddison in Scranton. The history alone is wonderful. The architecture is gorgeous! It seems like you’ve stepped back in time! It was perfect! We shall return!
Stayed 2 nights in Oct 2024

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel with nice gym facility. Room service was not offered when we were there, but I understand that it typically is.
Stayed 3 nights in Nov 2024

2/10 Terrible

Cynthia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress was gross with massive stains.. the noise from the heater/ac was insanely loud and you could still hear people kn the next room.. check out is 11am and house keeping started knocking at 9am that she neededto have all her rooms done by 12pm ... WILL NECER STAY THERE AGAIN
Stayed 1 night in Dec 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best guacamole in my entire life. Check in was smoot. Very clean . Everyone was very knowledgeable about the history of the property. There was a take away brochure about the hitory as well. I took one and think thats a great idea.
Stayed 1 night in Nov 2024

10/10 Excellent

Ismael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Kimani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The door lock was not working properly which was a big inconvenience
Stayed 4 nights in Nov 2024

10/10 Excellent

carol a

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great hotel to stay at. Very pretty and the sta
Stayed 1 night in Nov 2024

10/10 Excellent

Charle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Historical hotel building looks nice, limited food options around the area and very expensive
Stayed 1 night in Nov 2024

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Brielle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I recently stayed at The Scranton Radisson, and unfortunately, my experience was far from satisfactory. One of the main reasons I chose this hotel was for its advertised Wi-Fi service, which I needed for work. However, during my stay, the Wi-Fi was completely down (This information was not disclosed to me at check-in) and I needed to check-out and work from a local Starbucks all day. What’s even more disappointing is how the staff handled the situation. I spoke to the hotel operations manager - she refused to offer any future stay compensation or reimbursement for the inconvenience. This lack of accountability and customer service left a very negative impression. While other aspects of the hotel might be fine, their unwillingness to address such a significant issue has made me question their commitment to guest satisfaction. I am also very familiar within the hotel industry, as my boyfriend is a regional manager for three major hotels in New York City. A very simple monetary gesture/future stay compensation could have been made to rectify the situation and leave me writing a positive review rather than a negative one. I would not recommend this hotel if reliable Wi-Fi and responsive customer service are important to you.
Stayed 1 night in Nov 2024

4/10 Poor

Maralie

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The staff was great, the room smelled like mold.
Stayed 1 night in Oct 2024

8/10 Good

Francis Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Lauren

Stayed 1 night in Nov 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
The room was smaller than expected, but was clean and comfortable. The staff worked hard to get people checked in though the computers were down. They maintained a pleasant and professional attitude even though it was stressful for them. We enjoyed our stay.
Stayed 1 night in Nov 2024

8/10 Good

Cynthia

Stayed 1 night in Nov 2024

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve stayed at in a while. Perfect location. Close to downtown like right in downtown.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Nov 2024

4/10 Poor

Joe

Travelled with family
Meh nullifying is better than the management
Meh. This historic structure deserves better management. Get your WiFi together, this isn’t 2002.
Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, room comfort
Bad doggie
Didn't realize that people could leave their dogs in the room all day unattended to constantly bark and cry. Frint desk blew it off. The 5am dog barks and wakes everyone up. Check this place off to never go again
Stayed 2 nights in Nov 2024