We were very pleased with our room; it fit our needs perfectly. The bed was comfortable, there were plenty of towels, and nice places to sit to read, watch TV, work on the computer, etc. Check-in was much slower than desirable, but the man at the desk was working hard. There apparently was an issue he was trying to resolve with some other guests, and the line of people to check-in got longer and longer. It seems a hotel that size should have more than one person helping at prime check-in time. We were booked for 4 nights and during the second night, a car alarm went off at the car dealership next door starting at about 1:30 am and lasting past 4:00 am. Unfortunately this was very close to our bedroom window and sleep was next to impossible. We obviously called down to the front desk, but they were unable to get hold of anyone at the dealership, nor were the police willing to help. This was very unfortunate for us and many others. We decided to switch to another hotel and the excellent front desk lady was very gracious in helping to cancel the reservation for the remaining nights with no hassle. Things can always go wrong, but it's a sign of a good hotel when they step up to help satisfy the customer. I would definitely stay here again.