Im a student from the U.S. In Semarang for research. Thought Neo was a great place to stay. Staff was super helpful and kind. I stayed here for 11 days, and found the room quite comfortable as well. I'm big on cleanliness and it met my expectations. My only complaint is that the bathroom smelled a little moldy, although I didn't see any mold but in a tiny corner of the shower. Maybe because of the humidity of the bathroom and the makeup of the water here made it smell that way. There was also one of those fat sticky lizards on the wall my first night here, but I called housekeeping and the man removed it immediately with a smile. Other than that, it was quite pleasant here. The hotel is above a grocery store, which they don't show you in the pictures, and a Japanese restaurant, so it's convenient. There aren't really any places to eat within walking distance though, but the food at Noodles Now and Nest'Co was decent.