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Novotel Ambassador Seoul Dongdaemun Hotels & Residences

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Ambassador Seoul Dongdaemun Hotels & Residences

2 bars/lounges, lobby lounge, rooftop bar
Public bath
Garden
Premier Room, 1 Bedroom (Residence)
Aerial view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Parking included
    Parking included
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
238 Euljiro, Jung Gu, Seoul, KR, 04561
  • Dongdaemun Design Plaza
    5 min walk
  • Dongdaemun History and Culture Park
    6 min walk
  • Doota Mall
    8 min walk
  • Seoul (GMP-Gimpo Intl.)
    56 min drive

Room options

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 Bedroom (Residence)

Premier Room, 1 Bedroom (Residence)

Premier Room, 1 Bedroom (Residence)

  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 3 Single Beds (Residence)

Deluxe Room, 3 Single Beds (Residence) | Bathroom

Deluxe Room, 3 Single Beds (Residence)

  • 53 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Deluxe Room, 1 Double Bed (Residence)

Eco-friendly toiletries, hair dryer, dressing gowns, slippers

Deluxe Room, 1 Double Bed (Residence)

  • 53 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 Queen Bed

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed (Residence)

Studio, 1 King Bed (Residence) | Bathroom

Studio, 1 King Bed (Residence)

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 Queen Bed

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 3 Single Beds

Eco-friendly toiletries, hair dryer, dressing gowns, slippers

Superior Room, 3 Single Beds

  • 29 sq m
  • Sleeps 4
  • 3 Twin Beds

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About the area

Seoul

A stay at Novotel Ambassador Seoul Dongdaemun Hotels & Residences places you in the heart of Seoul, within a 5-minute walk of Goodmorning City and Dongdaemun Design Plaza. .This luxury hotel is 0.3 mi (0.5 km) from Dongdaemun History and Culture Park and 0.4 mi (0.7 km) from Doota Mall.

What's nearby

  • Dongdaemun Design Plaza - 5 min walk - 0.5 km
  • Dongdaemun History and Culture Park - 6 min walk - 0.6 km
  • Gwangjang Market - 9 min walk - 0.8 km
  • N Seoul Tower - 4 min drive - 4.3 km
  • Gyeongbokgung Palace - 4 min drive - 4.4 km

Getting around

  • Dongdaemun History and Culture Park Station - 5 min walk
  • Seoul Station - 11 min drive
  • Incheon Intl. Airport (ICN) - 68 min drive

Restaurants

  • ‪장칼국수보쌈 - ‬2 min walk
  • ‪샘 - ‬3 min walk
  • ‪재우일식 - ‬7 min walk
  • ‪Food Exchange - ‬1 min walk
  • ‪GOURMET BAR - ‬1 min walk

About this property

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Luxury Seoul hotel in Jung-gu with 2 restaurants
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers 523 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Seoul hotel provides complimentary wired and wireless Internet access. Cable television is provided. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Make yourself at home in one of the 523 guestrooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and bidets.
Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy international cuisine at Food Exchange, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Seoul? This hotel has 3552 square feet (330 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Food Exchange - This buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
The Deli - This delicatessen serves brunch and light fare. Open daily.
Gourmet Bar - This lobby lounge serves light fare only. Open daily.
Roof Top Bar - Onsite rooftop bar. Reservations are required. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking within 1640 ft

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: KRW 55000 for adults and KRW 27500 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Food Exchange
  • The Deli
  • Gourmet Bar
  • Roof Top Bar

Things to do

  • Fitness centre
  • Indoor pool
  • Lifeguards on-site
  • Seasonal outdoor pool
  • A hot tub

Family friendly

  • Free children's club
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference space (3552 square feet)
  • Meeting rooms - 4

Outdoors

  • Lifeguards on site
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down duvet
  • Extra futon mattress (surcharge)
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to a special event, this property's rooftop pool will close at 11:30 AM to 3:35 PM on October 3 and October 9, 2024.
A scheduled inspection will take place at this property on the first Tuesday of every month. During this time, guests will not be able to access the fitness facility, indoor and outdoor pool, or children's club.
Access to the fitness facility, indoor and outdoor pool, and children's club is limited and available by reservation only. Access is available on a first-come, first-served basis.
Please note: this property requires guests to use swim caps in the pool. Personal inflatable pool floats are not allowed.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 55000.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 55000 for adults and KRW 27500 for children
  • Futon bed fee: KRW 33000 per night
  • Rollaway bed fee: KRW 55000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must be at least 20 years old to access the seasonal, rooftop outdoor pool. The rooftop pool is open 8:30 AM-5:50 PM on Monday-Thursday, and 8:30 AM-9:30 PM on Friday-Sunday.

We should mention

The seasonal pool will be open from April to October
Pool access available from 7:00 AM to 9:00 PM
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Novotel Ambassador Seoul Dongdaemun Hotels Residences
Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Hotel Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Novotel Ambassador Seoul Dongdaemun Hotels & Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1017 reviews" "
Rating 8 - Good. 247 out of 1017 reviews" "
Rating 6 - Okay. 95 out of 1017 reviews" "
Rating 4 - Poor. 24 out of 1017 reviews" "
Rating 2 - Terrible. 17 out of 1017 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Liked: Cleanliness
Stayed 7 nights in Apr 2024

10/10 Excellent

Ruzica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel location is fantastic, amenities are great too. Loved the gym and what it offers. Breakfast and dinner buffets are overpriced so we didn’t use this options. It has 2 pools (indoors and outdoors), but indoor pool was so crowded and full of kids screaming and splashing. Our room was spacious and very clean! Loved the towels, sheets and pillows, good quality. 2 things that we actually had problems with are the A/C in the room and the workers at The Deli caffe. A/C was set at one temperature, you can’t control it and lower the temperature if you need it. We were here in August and the room was very hot especially after we take a shower and the heat gets in from the bathroom. The covers were for a wintertime, nice but very thick but if the room is not cold enough you sweat all night long. Second problem I had to mention is the girls that are working in The Deli cafeteria. We had hard time communicating with them, they were pretending that they don’t understand us. They were little bit arrogant and with an attitude. They would misinterpret information purposely. We had to repeat everything at least twice, when they actually understood us very well. This was on a daily bases, every day for our every visit. They would also let us wait for our order for quite a bit. This is frustrating as this can set a tone in the morning for your day and you are on vacation!
Stayed 7 nights in Aug 2024

10/10 Excellent

Hyun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but rules for the pool was a little much
Stayed 5 nights in Aug 2024

2/10 Terrible

Annie

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Didn’t like property services at all. No ice vending machine, ice cost 4000KW. Swimming cap cost 8000KW. Check in/ out were horrible. Have to reserve for swimming pool time. Small sauna room with lacking amenities. Location was not great. 20 minutes walk to all attractions in humid hot sticky weather.not good for the price.
Stayed 4 nights in Aug 2024

2/10 Terrible

ah young

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and family friendly. However outdoor pool is adult only :(
Stayed 1 night in Aug 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again if returning to Seoul. The location is good being very close to the metro station and the airport bus stops outside. You are walking distance to some sites but otherwise public transport is easy as 3 different metro lines go through the nearby station. Service and hospitality by staff was excellent. The indoor and rooftop pool are nice to relax in. I stayed in an apartment and it was surprisingly spacious and very comfortable. The bathtub was huge! Would recommend staying here.
Stayed 6 nights in Jul 2024

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 5 nights in Jul 2024

10/10 Excellent

Sen Hong Lytton

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 4 nights in Jul 2024

6/10 Okay

Hye

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had reserved two rooms but only one room was ready for check in so had to wait. Also we had to switch one room to another floor during the stay due to water leak in the room (very inconvenient).
Stayed 7 nights in Jul 2024

10/10 Excellent

Paul Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay. Much room in suite. Small functional kitchen, all appliances. 2 bathrooms!! Great location as well, plenty of food/shopping.
Stayed 3 nights in Jul 2024

10/10 Excellent

KEVIN GILNAM

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for shopping and easy to access to many area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and helpful staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sun Jong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Florencio, Yorba Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and well-equipped. Coway water filter, LG washer, LG Styler steam closet. Large tub. Large bedroom. Conveniently located near subway and shopping.
Stayed 3 nights in Jul 2024

8/10 Good

Jeremy, Apo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little confused at first because they have a concierge on the first floor but check in is on the 20th or so floor. The hotel was well kept with friendly and helpful staff. There was a lounge bar in front of the check in. Overall the room was very clean and smelled fine, but the air felt muggy. I am a hot sleeper and woke up drenched in sweat. I attribute this to the sheets, humid muggy air in the room, and the inability to adjust the AC below 24.5 C°. I was not in town for tourism so i cannot describe the surrounding area very well but outside of the hotel amenities there is a little walk to get to fast food and convenience stores. I didn’t really look for sit down restaurants but from what i did see it did not look like Korean cuisine. I did not try the hotel amenities but there is a restaurant on the upper floor and full room service. The hotel did have a coffee shop but i did not try it as i got my fix before the shop opened. I did not pay attention to any other details.
Stayed 2 nights in Jul 2024

8/10 Good

Sebastien

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Friendly staff. Well located from popular visiting sites.
Stayed 6 nights in Jul 2024

10/10 Excellent

Daniela, Lima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Ian Scott

Travelled with family
Liked: Cleanliness, staff & service
Did not like that you had to pre book both the indoor and outdoor pools even if you just wanted to visit for a drink at the poolside bar Hotel is very close to a main underground station which was ideal and also close to various shops and restaurants On arrival you are met by staff who direct you to the lifts because the check in desks are on the 20th floor (a bit odd ) residents are clean and spacious with all the facilities you would need for a comfortable stay
Stayed 13 nights in Jul 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 3 nights in Jul 2024

8/10 Good

Pui Yin Grace

Stayed 4 nights in Jun 2024

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast, good gym, friendly staff
Stayed 4 nights in Jul 2024

10/10 Excellent

Joonbum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience in 2021 and 2022 with this place were excellent. But, it is hard to expect same level of service in terms of room conditions and upgrade
Stayed 1 night in Jun 2024

10/10 Excellent

cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again. Hotel is modern & most of all it’s clean. Added bonus was the free hotel shuttle to tourist areas.
Stayed 10 nights in Jun 2024