When you stay at Metzy Residence Hotel in Serrekunda, you'll be near the beach, within a 5-minute drive of Tropic Shopping Centre and Bijilo Forest Park. .This hotel is 0.9 mi (1.5 km) from Kololi Beach and 0.9 mi (1.5 km) from Senegambia Beach.
What's nearby
Kololi Beach - 19 min walk - 1.7 km
Senegambia Beach - 19 min walk - 1.7 km
Sir Dawda Kairaba Jawara International Conference Center - 3 min drive - 2.2 km
Senegambia Craft Market - 3 min drive - 2.3 km
Bijilo Beach - 9 min drive - 2.3 km
Getting around
Banjul (BJL-Banjul Intl.) - 37 min drive
Restaurants
Gusto - 3 min drive
El Sol - 16 min walk
kadie kadie restaurant - 18 min walk
African Queen - 3 min drive
The Vineyard, Gambia - 10 min walk
About this property
Metzy Residence Hotel
Hotel in Serrekunda with free breakfast and a 24-hour front desk
Metzy Residence Hotel offers 75 air-conditioned accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. This Serrekunda hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 75 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and complimentary toiletries.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary self-serve breakfast is served daily from 6 AM to 11 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Serrekunda? This hotel has 3229 square feet (300 square meters) of space consisting of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6 AM and 11 AM.
Metzy Residence Hotel has a restaurant on site.
Room service (during limited hours) is available.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle on request for a surcharge
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free self-serve breakfast available daily 6 AM to 11 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Things to do
Children's pool
Outdoor pool
Family friendly
Children's pool
Laundry facilities
Outdoor pool
Refrigerator on request
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
3 meeting rooms
Business centre
Conference centre (3,229 square foot of space)
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Shower
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
Coffee/tea maker
Free bottled water
Limited room service
Minibar
Refrigerator on request
More
Air conditioning
Desk
Electrical adapters
Iron/ironing board on request
Laptop workspace
Safe
Window screens
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Payment types
Important information
Optional extras
Airport shuttle fee: USD 20 per vehicle (one-way)
Rollaway bed fee: USD 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Property is also known as
Metzy Residence Hotel Serrekunda
Metzy Residence Serrekunda
Metzy Residence Hotel Hotel
Metzy Residence Hotel Serrekunda
Metzy Residence Hotel Hotel Serrekunda
Metzy Residence Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This is my second time staying at this resort and I feel that standards have dropped and repairs are not dealt with quickly and clients are being put in faulty rooms. I was moved twice before getting a decent room. I think next time I will choose a different resort.
I stayed for two days only to experience the rooms at the hotel. I was placed in a room with no cleaning before arrival. No towels no toilet paper and a broken toilet seat. My plan was to stay 7 days but I changed my mind and went to another hotel. The front desk clerk girl acted like I was bother to her for asking of my demands for a clean room.
jay
Stayed 1 night in Nov 2024
8/10 Good
Fatmata
13 Nov 2024
Liked: Cleanliness, staff & service
The place was clean, their staff are nice and it is close to other tourist attractions spots
My stay was really nice, the only downfall was the internet had no wife for best part of my stay, I had to go out of the room to get it… staff are very professional and very polite…. Will def recommend and will stay here again
I like there was security gate. The cook did outstanding on the food. The cleaner alway provides extra', they alway accommodate. The staff at desk was protest of they guest piracy. My room had a view of lots natural, on last a saw a monkey, lors birds, and butterfly.
The staff at the property were excellent. Everyone was very friendly, helpful and very accommodating. We ended up staying there nearly 3 weeks and in that time it was comforting to know that staff was concerned for you if you were away from your routine. This was particularly reassuring as we were two senior women travelling without our husbands. We felt very safe.
If there was an issue with anything the issue was addressed in a timely manner. It is clear that the facility is working to improve the quality of its property. Without a doubt I would recommend this property as a great place to stay.
Donna
Stayed 6 nights in Mar 2024
6/10 Okay
Margery
8 Mar 2024
On a whole the staff was welcoming, polite and very professional. Couldn't come to the reasoning for only 1 bottle of water in the room on arrival. Service was slightly slow when requested anything for the room. A few things that needed to be put right, No shower gel in the dispensers, Do not disturb or room cleaning required did not work. Flushing of the toilet jammed but I worked it out before I left so that it the water never kept running all the time in the system. All in all a pretty comfortable stay.
Fabulous friendly hotel great for children lovely pool spacious rooms with air con cleaned every day great breakfast with different choices daily we had a brilliant 2 weeks definitely go back again
Beverley
Stayed 14 nights in Feb 2024
8/10 Good
Musao Mary
Travelled with partner
27 Jan 2024
Staff are friendly exceptionally hardworking and enjoying their job
Room and bed are confortable. But the staff who take care of cleaning and cleanliness do not do their job well, especially in the toilets. More effort will be needed to provide customers with clean towels. The swimming pool is very beautiful
Location was good but the access road needs upgrading. The whole building needs refurbishing because of poor maintenance the building is dilapidated. Aisha was a fantastic receptionist always trying her best to solve difficult issues. Cleaning was extremely bad. Breakfast choice was limited. A big Shout out to Ibrahim in the restaurant.
The Metzy Hotel has potential but requires:
1. Capital injection to upgrade facilities and improve the structure generally.
2. Trained and effective management team to support main areas of services
3. Cleaning staff- they are continuously under strain and ill equipped to carry out their work.
The location of the hotel is ideal with access to other resorts, businesses and local communities.
Isha at the reception desk was vey helpful and professional. She however needs support from management as she takes a lot of customer grief.
A-metzy-ing! I felt safe and well taken care of at Metzy. The ambiance was great, the staff were friendly and responsive. The meals were decent and the housekeeping did a good job with amazing honesty. The power supply was mostly on and outages lasted only five seconds at most. The internet connectivitty was good. It would be even better if the management fixes the wall of the dining room and positions the breakfast chef outdoors. Keep up the good work Metzy.