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Hotel Cleveland, Autograph Collection

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cleveland, Autograph Collection

Exterior
Casino
Exterior
Exterior
Check-in/check-out kiosk

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning

Explore the area

Map
24 Public Sq, Cleveland, OH, 44113
  • Tower City Center
    1 min walk
  • Public Square
    1 min walk
  • JACK Cleveland Casino
    2 min walk
  • Cleveland, OH (BKL-Burke Lakefront)
    6 min drive

Similar properties

Exterior

Drury Plaza Hotel Cleveland Downtown

Pool
Hot tub
Breakfast included
Pet-friendly
4.7 out of 5, Exceptional, (2324)
The price is NZ$259
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Drury Plaza Hotel Cleveland Downtown

About the area

Cleveland

Hotel Cleveland, Autograph Collection is centrally located in Cleveland, a 2-minute walk from JACK Cleveland Casino and 12 minutes by foot from Rocket Mortgage FieldHouse. .This historic hotel is 0.6 mi (1 km) from Huntington Convention Center of Cleveland and 0.7 mi (1.1 km) from Progressive Field.

What's nearby

  • JACK Cleveland Casino - 2 min walk - 0.2 km
  • Rocket Mortgage FieldHouse - 12 min walk - 1.0 km
  • Huntington Bank Field - 12 min walk - 1.0 km
  • Progressive Field - 13 min walk - 1.1 km
  • Rock and Roll Hall of Fame - 19 min walk - 1.7 km

Getting around

  • Cleveland Station - 6 min drive
  • Tower City-Public Square Station - 7 min walk
  • Cleveland Hopkins International Airport (CLE) - 15 min drive

Restaurants

  • ‪Jack Cleveland Casino - ‬1 min walk
  • ‪Seven Chefs Buffet - ‬2 min walk
  • ‪The Library VIP Lounge - ‬3 min walk
  • ‪Wahlburgers - ‬4 min walk
  • ‪Rosie & Rocco's - ‬1 min walk

About this property

Hotel Cleveland, Autograph Collection

Historic Cleveland hotel connected to a shopping center, steps from JACK Cleveland Casino
Hotel Cleveland, Autograph Collection offers 491 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 491 air-conditioned guestrooms. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and wedding services.
Enjoy a satisfying meal at Mowrey's serving guests of Hotel Cleveland, Autograph Collection. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include wired internet access (surcharge), express check-out, and a 24-hour front desk. Planning an event in Cleveland? This hotel has 58608 square feet (5445 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mowrey's - This restaurant serves breakfast only.
Lobby Court Bar - This lobby lounge specializes in American cuisine and serves dinner and light fare. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 13.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi, Wired Internet (USD 15.95 per day)

Parking and public transport

  • Self parking on site (USD 45 per day; includes in/out privileges)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15.00-25.00 for adults and USD 10.00-20.00 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Mowrey's
  • Lobby Court Bar

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space (58608 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Films for purchase
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15.00 to 25.00 for adults, and USD 10.00 to 20.00 for children
  • Fee for in-room wireless internet: USD 13.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 15.95 per day (rates may vary)
  • Self parking fee: USD 45 per day (in/out privileges)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Hotel
Cleveland Hotel Renaissance
Cleveland Renaissance
Cleveland Renaissance Hotel
Hotel Cleveland
Hotel Renaissance Cleveland
Renaissance Cleveland
Renaissance Cleveland Hotel
Renaissance Hotel Cleveland
Renaissance Cleveland Hotel Ohio
Renaissance Cleveland Hotel
Hotel Cleveland Autograph Collection
Hotel Cleveland, Autograph Collection Hotel
Hotel Cleveland, Autograph Collection Cleveland
Hotel Cleveland, Autograph Collection Hotel Cleveland

Hotel Cleveland, Autograph Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 392 out of 1001 reviews" "
Rating 8 - Good. 265 out of 1001 reviews" "
Rating 6 - Okay. 156 out of 1001 reviews" "
Rating 4 - Poor. 96 out of 1001 reviews" "
Rating 2 - Terrible. 92 out of 1001 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our time at your property. We a couple issues like no hot water on our last day but the hotel comp us half off the room rate which was very nice, the other issue was I had housekeeping one day and I was not expressed, the toliet paper roll was empty and a new roll was not put on nor was a new roll left in the room, the waste baskets were empty but not put back where they got them from just left them by the closet and the bathroom door, wash cloths that were used were removed from room however no new wash cloths were left in room.
Stayed 4 nights in Aug 2024

6/10 Okay

David

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Great remodeled hotel - shame about housekeeping.
Recently refurbished to quite a high standard. This is an old historic hotel and the remodeling has been done in keeping with its traditional roots. The bedrooms and common areas were a little dark for my taste but overall just fine. The common areas are nicely maintained and all the staff were very accommodating and friendly. There is no restaurant for dinner but it does serve a great breakfast. We never tried lunch. Dinner is in the bar area but good food even though restricted menu. My big complaint with the hotel is the housekeeping. ( my friend had the same issue with his room ). The bed was poorly made, wet towels were left on the floor, the conditioner bottle in the shower never got refilled despite specifically asking. Used glasses were left for two days and then when taken were not replaced. I asked for feather pillows and these were 'dumped' on the bed in a plastic bag and smelt awful. None of this majorly impacted the stay but it was a big missing in what otherwise was really first class visit to a great hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Debbie

Stayed 2 nights in Aug 2024

10/10 Excellent

Kristen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was great!!
Stayed 1 night in Jul 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

CECILIA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location.
Stayed 3 nights in Aug 2024

2/10 Terrible

Omar

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Horrible service
Booked months in advances and still managed to double book my room. Forces me into a room with 1 bed. Nightmare
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Hotel Cleveland Ladies group trip
Ana at the front desk was wonderful. She ensured that our group enjoyed our stay. Heather in the hotel restaurant did a great job serving breakfast to our group. Hotel seemed to be short staffed on room service, but the front desk took care of all our needs.
Stayed 4 nights in Jun 2024

10/10 Excellent

Gary

Stayed 1 night in Jun 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great area and big room.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conference stay
Stayed for a conference. They are undergoing renovations. My room I believe was recently renovated and was comfortable and spacious. Hotel restaurant was yummy. Struggled with lack of room services never came, but overall not a bad stay
Stayed 4 nights in Jun 2024

8/10 Good

Kelsey

Travelled with partner
Liked: Amenities, property conditions & facilities
The place is very nice. The room very nice. The comforters the bed though had old makeup on it and stains. Said something about it to the front desk and she was not too worried about it. Kinda sad that it was not cleaned properly. Kinda takes away the energy of the place.
Stayed 1 night in May 2024

10/10 Excellent

Virgiliu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated
Stayed 1 night in May 2024

6/10 Okay

Gail

Liked: Staff & service
Stayed 1 night in May 2024

2/10 Terrible

Angalica

Liked: Staff & service
What stay!? I booked this room on Expedia and when I arrived two hours later the room was being processed. I was certainly charged right away for the stay. I could have waited around until 1:30 AM for it to be done processing…and paid $260 for 6 hours. I chose to leave and I’m now fighting for a refund. Who’s to blame? No one is taking responsibility.
Stayed 1 night in Apr 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun time had by all
Interesting neighborhood very near to great food and entertainment.
Stayed 1 night in Apr 2024

8/10 Good

Steven

Stayed 1 night in Mar 2024

10/10 Excellent

Patience

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Ralph

Travelled with partner
Liked: Amenities
Stay was ok. A lot of construction going on
Stayed 2 nights in Mar 2024

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

J

Stayed 1 night in Mar 2024

6/10 Okay

Almir

Business traveller
Liked: Staff & service, amenities
Old and outdated, dark hallways.
Stayed 1 night in Mar 2024

4/10 Poor

Joshua

Disliked: Cleanliness
Paid for a king got two queens. Sink was plugged up and the rooms were fairly nice the hall way needs new carpet and elevators need some love. Could be a really nice place definitely not worth the 245 I spent
Stayed 1 night in Feb 2024

6/10 Okay

ROLAND

Stayed 1 night in Feb 2024