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ANDAZ XINTIANDI, SHANGHAI, BY HYATT

4.5 star property

Photo gallery for ANDAZ XINTIANDI, SHANGHAI, BY HYATT

Terrace/patio
Andaz Attic Suite
Indoor pool
Andaz Loft Suite
1 King Bed Deluxe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
88 Songshan Road, Shanghai, Shanghai, 200021
  • Place, Former French Concession
    ‪1 min walk‬
  • Place, Xintiandi Style Shopping Centre
    ‪4 min walk‬
  • Place, People's Square
    ‪9 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪54 min drive‬

Room options

View all photos for 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

1 King Bed

7.8 out of 10
Good
(11 reviews)
  • City view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds

Premium bedding, in-room safe, desk, soundproofing

2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 41 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for 1 King Bed Corner

1 King Bed Corner

1 King Bed Corner

  • City view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Suite

Andaz Suite

Andaz Suite

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Deluxe

1 King Bed Deluxe

1 King Bed Deluxe

  • City view
  • 87 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Xintiandi View

Premium bedding, in-room safe, desk, soundproofing

1 King Bed with Xintiandi View

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Attic Suite

Andaz Attic Suite

Andaz Attic Suite

  • City view
  • 86 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Loft Suite

Andaz Loft Suite

Andaz Loft Suite

  • City view
  • 103 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View (High Floor)

Room, 2 Single Beds, City View (High Floor)

Room, 2 Single Beds, City View (High Floor)

  • City view
  • 41 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, City View (High Floor)

Room, 1 King Bed, City View (High Floor)

Room, 1 King Bed, City View (High Floor)

  • City view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Shanghai

With a stay at ANDAZ XINTIANDI, SHANGHAI, BY HYATT, you'll be centrally located in Shanghai, just a 4-minute walk from Xintiandi Style Shopping Centre and 10 minutes by foot from People's Square. .This luxury hotel is 2.4 mi (3.8 km) from The Bund and 1.7 mi (2.8 km) from Nanjing Road Shopping District.

What's nearby

  • Former French Concession - 1 min walk - 0.0 km
  • Huai Hai Road Shopping District - 3 min walk - 0.3 km
  • Xintiandi Style Shopping Centre - 4 min walk - 0.4 km
  • People's Square - 9 min walk - 0.8 km
  • Shanghai Museum - 11 min walk - 1.0 km

Getting around

  • Laoximen Station - 5 min walk
  • Shanghai South Railway Station - 12 min drive
  • Hongqiao International Airport (SHA) - 43 min drive

Restaurants

  • ‪IL TEATRO - ‬3 min walk
  • ‪陶陶居 - ‬2 min walk
  • ‪庆春朴门(新天地东台里店) - ‬2 min walk
  • ‪Ben Zhen Sichuan Cuisine (本甄精品川菜) - ‬2 min walk
  • ‪老墙根涮肉 - ‬2 min walk

About this property

ANDAZ XINTIANDI, SHANGHAI, BY HYATT

ANDAZ XINTIANDI, SHANGHAI, BY HYATT offers 307 accommodations with DVD players and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Make yourself at home in one of the 307 guestrooms featuring iPod docking stations and LCD televisions. Wired and wireless internet access is complimentary, while DVD players and digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM.
ANDAZ XINTIANDI, SHANGHAI, BY HYATT has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; CNY 274 per person
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool

Family friendly

  • DVD player
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (119 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (99 centimetre wide)

More

  • 28 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • DVD player
  • DVR
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 233.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 274 per person
  • Airport shuttle fee: CNY 900 per vehicle (one way)
  • Rollaway bed fee: CNY 233.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Andaz Hotel Shanghai Xintiandi
Andaz Shanghai Xintiandi
Andaz Xintiandi Shanghai
Andaz Xintiandi Shanghai concept Hyatt Hotel
Andaz Xintiandi Shanghai concept Hyatt
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Hotel
Andaz Xintiandi Shanghai a concept by Hyatt
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Shanghai
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Hotel Shanghai

ANDAZ XINTIANDI, SHANGHAI, BY HYATT Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 314 out of 521 reviews
Rating 8 - Good. 158 out of 521 reviews
Rating 6 - Okay. 31 out of 521 reviews
Rating 4 - Poor. 8 out of 521 reviews
Rating 2 - Terrible. 10 out of 521 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Amanda, arcadia

Stayed 6 nights in Dec 2025

6/10 Okay

JUNGMIN

Liked: Cleanliness, staff & service
화장실 조명이 안꺼짐
Stayed 2 nights in Nov 2025

8/10 Good

Øystein

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Nov 2025

10/10 Excellent

Yuto

Travelled with group
Disliked: Amenities
Nice
Stayed 1 night in Nov 2025

8/10 Good

Juan Rolf

Business traveller
Liked: Cleanliness, staff & service, amenities
Andaz is my favorite luxury hotel in Shanghai. The service and the staff are for sure the most attentive, kind and warming personal I have found and I have stayed in almost every hotel Is clean and modern, and feels warm and has this comfor feeling among the whole building However the standard rooms are a bit too compacted I would highly recommend suits and duplex (specially in the corners) for a complete and unforgettable experience Everything is really good, if I had to be critical about something I would go for the breakfast time, they require sit you in a table and the space is not very well distributed and if someone is beside you is a bit uncomfortable specially if you need have a conversation or a phone call
Stayed 1 night in Nov 2025

10/10 Excellent

Juan Rolf

Stayed 2 nights in Nov 2025

8/10 Good

Yi Chi

Stayed 1 night in Nov 2025

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in Xintiandi It would be great that it has a Business Center Other than that everything was great
Stayed 3 nights in Oct 2025

10/10 Excellent

Roberto Mercado

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Love the view
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and really spacious room. Good service and overall a very good stay. Located nearby the Metro station.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ho Sang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Yuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Summer Stay

Great hotel, great stay, the only bemol would be a persistent smell in the room coming from the general system facing XinTianDi
Stayed 2 nights in Aug 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Jul 2025

10/10 Excellent

Yun Ling, New York

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful. Area is quiet despite construction. Overall a pleasant stay. Special thanks to manager Iris for her service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Toh Wai Theng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly and helpful staff.
Stayed 2 nights in Jun 2025

8/10 Good

hank

Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Heather

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I had pre-paid so they did not have a deposit to hold for incidental purchases. They did not want us to leave our card and asked us to pay for everything as we completed it. Sent out for laundry and it never came back. Had to call the desk to search for it, and was told that since we did not have a deposit we had to pay first before receiving our laundry. There was no message sent to us regarding the fact they were holding our laundry. We had to go and find it. Same ordeal when buying breakfast/drinks etc.. it was not a normal Shanghai hotel experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rodrigo, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, great location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Aoi

Liked: Cleanliness, amenities, property conditions & facilities
Good food, good service.
Stayed 4 nights in May 2025

10/10 Excellent

JASON

Stayed 5 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible experience

Got the top hotel room. Best service ever, specially the staff in reception and the staff in the bar. Truly impressed. Kind, servicial and Proffesional. There is a robot that delivers stuff to your door and calls you by phone to open the door! The only little thing was that the hotel staff that is standing in the door doesn’t say hello back or watch at you when passing which was a bit odd every time I joined and I said hello, perhaps a cultural difference Anyway everyone else and everything else was incredible and I’ll come back every time I visit Shanghai
Stayed 1 night in Apr 2025

8/10 Good

Emir

Travelled with family
Liked: Cleanliness, staff & service
Xxxx
Stayed 3 nights in Apr 2025

10/10 Excellent

George, New Windsor

Stayed 2 nights in Apr 2025

10/10 Excellent

ka-yip Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
It is in the middle of city and easy to go anywhere. Just the external wall looks a bit old.
Stayed 2 nights in Jan 2025