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Hengshan Garden Hotel

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hengshan Garden Hotel

Lobby
Hair salon
Lobby
Executive Deluxe Suite
Minibar, in-room safe, desk, blackout curtains

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Parking included
  • Pool
  • Housekeeping

Explore the area

Map
516 Hengshan Road, Shanghai, Shanghai, 200030
  • Former French Concession
    1 min walk
  • Hengshan Road
    8 min walk
  • Xujiahui Shopping District
    14 min walk
  • Shanghai (SHA-Hongqiao Intl.)
    10 min drive

Room options

View all photos for Executive Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Executive Deluxe Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Business Room

Minibar, in-room safe, desk, blackout curtains

Executive Business Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Deluxe Suite

Executive Deluxe Suite

Executive Deluxe Suite

  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior detail

Jin Jiang Tower

Pool
Hot tub
Parking included
Free WiFi
4.1 out of 5, Very good, (721)
The price is NZ$174
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Jin Jiang Tower

About the area

Shanghai

A stay at Hengshan Garden Hotel places you in the heart of Shanghai, steps from Shanghai Songqingling Former Residence and a 2-minute drive from Jing'an Temple. .This luxury hotel is 2.9 mi (4.6 km) from Xintiandi Style Shoppping Centre and 3.1 mi (4.9 km) from People's Square.

What's nearby

  • Former French Concession - 1 min walk
  • Jing'an Temple - 2 min drive
  • Xintiandi Style Shoppping Centre - 5 min drive
  • People's Square - 5 min drive
  • The Bund - 8 min drive

Getting around

  • Shanghai South Railway Station - 7 min drive
  • Hengshan Road Station - 7 min walk
  • Shanghai Pudong Intl. Airport (PVG) - 32 min drive

Restaurants

  • ‪星巴克 - ‬5 min walk
  • ‪Avec Toi - ‬4 min walk
  • ‪Healer - ‬4 min walk
  • ‪幽篁里 - ‬2 min walk
  • ‪百花园 Fragrance - ‬1 min walk

About this property

Hengshan Garden Hotel

Luxury Shanghai hotel connected to a shopping center, steps from Shanghai Songqingling Former Residence
Hengshan Garden Hotel offers 320 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

7 outdoor tennis courts and 4 indoor tennis courts are featured at the hotel. An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 320 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including outdoor tennis courts, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at California Cafe, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Shanghai? This hotel has 29084 square feet (2702 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
California Cafe - This buffet restaurant serves breakfast, lunch, and dinner.
FragranceChineseRestauran - This restaurant serves lunch and dinner.
Bacchus Grill Rom - This fine-dining restaurant serves dinner only.
Regal Patisserie - This restaurant serves dinner only.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee weekdays 6:00 AM–10:00 AM: CNY 168 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • California Cafe
  • FragranceChineseRestauran
  • Bacchus Grill Rom
  • Regal Patisserie

Things to do

  • 4 indoor tennis courts
  • 7 outdoor tennis courts
  • Fitness classes
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space (29084 square feet)
  • Meeting rooms

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 380.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 168 per person
  • Rollaway bed fee: CNY 380.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Regal Asia
Regal East Asia
Regal East Asia Hotel
Regal International East Asia
Regal International East Asia Hotel
Regal International East Asia Hotel Shanghai
Regal International East Asia Shanghai
Regal International East Hotel
Regal International Hotel
Hotel Regal International East Asia
Juss Hengshan Hotel
Hengshan Garden Hotel Hotel
Hengshan Garden Hotel Shanghai

Hengshan Garden Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 182 out of 492 reviews" "
Rating 8 - Good. 209 out of 492 reviews" "
Rating 6 - Okay. 68 out of 492 reviews" "
Rating 4 - Poor. 21 out of 492 reviews" "
Rating 2 - Terrible. 12 out of 492 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were most impressed by the art deco decor of this hotel, its well-kept garden, and politeness and helpfulness of its staff. The housekeeping was perfect!
Stayed 8 nights in Aug 2024

10/10 Excellent

Delia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality accommodation and excellent staff service
Stayed 7 nights in Jul 2024

8/10 Good

karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

8/10 Good

karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay for five nights
Nice hotel, good location, quiet environment, good concierge service, and beautiful gardens ❤️
Stayed 5 nights in Oct 2023

10/10 Excellent

Faramarz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access to everywhere. Very nice hotel too.
Stayed 7 nights in Sep 2023

6/10 Okay

F

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Terrible reception services
I was disappointed with my stay at Hengshan Garden Hotel. After I checked in, I found out the pool was not in use at all. A staff member told me that the pool was going through renovation and it would stay closed for another two months! There is no information about the pool closure on their website or on Hotels.com. This is cheating!! I booked the hotel for the pool! When I checked in at the reception, I clearly stated that there would be two guests. But I was told they could only give me one breakfast! the reason was that my partner hadn't arrived yet! My friend need to register with them before getting his breakfast. I couldn't get the logic of this. My first night was terrible. One light in my room couldn't be switched off. Although one engineer tried to help, but couldn't fix it! I didn't sleep well. The next day, I asked to swap a room. After waiting for hours, I did get one. But, the new room was a downgrade from my original booking. Surprisingly, there was no apology or sorry whatsoever from the hotel! Guest's sleep obviously doesn't matter at all. I was appalled by the attitude of the reception and the quality of their services. I guess they just don't know how to smile and how to say the word of "sorry" ! During my stay I did find the cleaners are very friendly and helpful. The location of the hotel is also quite good. It's quiet at night. However, the general stay was not that great.
Stayed 3 nights in Oct 2023

10/10 Excellent

Honghai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 15 days and everything was great except there were reading paving in progress which led to a little inconvenience to the underground parking. Other that that, the location and the streets around the hotel are second to none. The back yard garden is definitely the best and rare to find among other 5 star hotels. There is a pond around the outdoor roofed resting place, surrounded with meticulously maintained plants and flowers. It is definitely the best part to enjoy your morning coffee or beers at night. The swimming pool was not open which didn't bother me. Overall I will choose to stay here again on my next trip.
Stayed 15 nights in Sep 2023

10/10 Excellent

Nigel

Liked: Staff & service
Good quality at a fair price
Stayed 3 nights in Jul 2023

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very good stay in one of the most beautiful and walkable areas of Shanghai. Although the rooms and facilities are a bit dated, they are well kept. Staff were very attentive and responded to my requests promptly and professionally. I will certainly stay here again for my next visit!
Stayed 4 nights in Jun 2023

8/10 Good

Xia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay, l like this hotel a lot.
Like this hotel. Very good location. The room is clean and comfortable. Staff are nice. Very good breakfast
Stayed 5 nights in Jun 2023

6/10 Okay

Henrik

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2020

10/10 Excellent

Jing Yi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 13 nights in Jan 2020

8/10 Good

Mimi, Tokyo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to stay in two different rooms, but one room was a little more outdated than the other. Overall, I had a really pleasant stay.
Stayed 3 nights in Jan 2020

8/10 Good

Ying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort
Nice hotel in a central location with swimming pool and gym, very friendly staff.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

6/10 Okay

Zilin, China

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I would question about the professionalism of the hotel manager. I did not manage to get to know his name unfortunately, but he was tall and spoke quite good English. While I was queuing to check in to the hotel, he apparently served another lady who was not in the queue and showed terrible cold attitude when assisting me with my check in. Secondly, I had faced an issue in my hotel room where the soundproof between the different rooms was terrible. I was woken up by noises made by a couple staying in the room next to mine at about 12.29am. Even while having my earpiece on, I could still hear their private life that my mum and I had to request for a change of room at about 1.30am. There was no apologies as well for the inconvenience from the same manager. Even though I had encountered all these issues, one good feedback was about the bell boys who were nice n helpful compared to my previous stay in this hotel.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about Regal International hotel. This ranks higher than any Marriott or Hilton I have stayed in. Loved it
Stayed 21 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Location is quiet Staff at reception over charged deposit .
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Not too friendly. Breakfast cost too much (220yuen)/person
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
the property needs a complete renovation. Food quality needs improving.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Jamie, San Francisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, easy access to subway, restaurants and bars nearby within walking distance. The bed is really comfortable.
Stayed 4 nights in Oct 2019

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five Stars
Excellent facility, great service. Fantastic buffet breakfast. Would definitely go there again.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019

8/10 Good

Helen, Cupertino CA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perhaps the property needs some renovation bathroom and furniture a bit beat up. Also, if the offer included breakfast they should honor 2 breakfasts since the room are double occupancy, even if at the time the room is reserved for 1
Stayed 9 nights in Oct 2019