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The St. Regis Shanghai Jingan

5.0 star property

Photo gallery for The St. Regis Shanghai Jingan

City view
Dining
Restaurant
View from property
The Manor Junior Suite | City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking available
  • Spa
  • Gym

Explore the area

Map
1008 West Beijing Road, Shanghai, Shanghai, 200041
  • Westgate Mall
    ‪2 min walk‬
  • West Nanjing Road
    ‪3 min walk‬
  • Shanghai Centre
    ‪11 min walk‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, Non Smoking, City View

  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Manor Deluxe

The Manor Deluxe

The Manor Deluxe

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Non Smoking, City View

  • 46 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, City View (Premier)

Premier Room, 1 King Bed, City View (Premier)

Premier Room, 1 King Bed, City View (Premier)

  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Manor King

Premium bedding, minibar, in-room safe, individually decorated

The Manor King

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Manor Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

The Manor Junior Suite

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Double Bed, City View

Apartment, 1 Double Bed, City View

Apartment, 1 Double Bed, City View

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for The Manor Suite

Premium bedding, minibar, in-room safe, individually decorated

The Manor Suite

  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, City View (Metropolitan Suite)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms, City View (Metropolitan Suite)

  • 110 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking, City View

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 Bedroom, Non Smoking, City View

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Caroline Astor Suite)

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 Bedroom (Caroline Astor Suite)

  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Double Beds, City View

  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior

Conrad Shanghai

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.3 out of 5, Excellent, (1001)
The price is NZ$346
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Conrad Shanghai

About the area

Shanghai

A stay at The St. Regis Shanghai Jingan places you in the heart of Shanghai, within a 5-minute drive of Jing'an Temple and People's Square. .This luxury hotel is 1.8 mi (2.9 km) from Nanjing Road Shopping District and 3.7 mi (5.9 km) from Yu Garden.

What's nearby

  • Jing'an Temple - 17 min walk
  • People's Square - 3 min drive
  • Nanjing Road Shopping District - 3 min drive
  • Yu Garden - 5 min drive
  • The Bund - 9 min drive

Getting around

  • West Nanjing Road Station - 6 min walk
  • Shanghai South Railway Station - 11 min drive
  • Hongqiao International Airport (SHA) - 27 min drive

Restaurants

  • ‪Papito Pancakes - ‬2 min walk
  • ‪Kiwi Cafe - ‬2 min walk
  • ‪泰煌鸡 - ‬3 min walk
  • ‪Green House Café - ‬1 min walk
  • ‪阿宝面馆 - ‬2 min walk

About this property

The St. Regis Shanghai Jingan

Luxury Shanghai hotel in Jing'an with 6 restaurants
The St. Regis Shanghai Jingan offers 491 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
The Spa at The St. Regis Shanghai Jingan has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Make yourself at home in one of the 491 individually decorated guestrooms, featuring minibars and plasma televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 5 km.
Grab a bite to eat at one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Shanghai? This hotel has 15069 square feet (1400 square meters) of space consisting of a conference center and 15 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The St. Regis Shanghai Jingan has 6 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Italian, Japanese, Malay, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (CNY 160 per day)
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Free local area shuttle up to 5 km

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 258 per person
  • 6 restaurants and 2 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (15069 square feet of space)
  • Meeting rooms - 15

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Lift door width (centimetres): 122
  • Low-height plug sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 81
  • Wheelchair-accessible (may have limits)

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Portable fan
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch plasma TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Children's slippers
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 258 per person
  • Airport shuttle fee: CNY 1200 per vehicle (one way)
  • Self parking fee: CNY 160 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 4 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

The St Regis Shanghai Jingan
The St. Regis Shanghai Jingan Hotel
The St. Regis Shanghai Jingan Shanghai
The St. Regis Shanghai Jingan Hotel Shanghai
St. Regis Shanghai Jingan Hotel
St. Regis Jingan Hotel
St. Regis Shanghai Jingan
St. Regis Jingan

The St. Regis Shanghai Jingan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 140 out of 184 reviews
Rating 8 - Good. 21 out of 184 reviews
Rating 6 - Okay. 13 out of 184 reviews
Rating 4 - Poor. 4 out of 184 reviews
Rating 2 - Terrible. 6 out of 184 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood. Lots of shopping and within walking range to many attractions. Dining options are everywhere. Room has amazing views of the city. Some minor maintenance issues needed to be addressed in the room. Otherwise great stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Benoit

Stayed 2 nights in Oct 2024

10/10 Excellent

FIONA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff, but breakfast no that good.
Stayed 1 night in Sep 2024

10/10 Excellent

FIONA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2024

10/10 Excellent

XUECHUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Justyna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It a very nice hotel. I had no time to explore.
Stayed 1 night in Jul 2024

6/10 Okay

Teena

Liked: Staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Honghui

Stayed 1 night in Jul 2024

8/10 Good

David, La Jolla

Travelled with family
Liked: Cleanliness, staff & service
Nice, clean rooms. Tons of renovations right now so loud and noisy. Air conditioning was HORRIBLE. Switched to different rooms… could never get AC to go below 24C which was unbearably hot and uncomfortable.
Stayed 6 nights in May 2024

10/10 Excellent

Hindren

Stayed 1 night in May 2024

10/10 Excellent

Xiaojun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in great location
Stayed 1 night in Apr 2024

6/10 Okay

Juan, Miami

Business traveller, Travelled with partner
Liked: Amenities
Oh yes. They offer you a 'promotion' for lounge access which includes transportation within 3 kms. When you do need that option they tell you you needed to give them 24 hours prior notice (and this is after checking you in for a one night stay...) I would rather go to another property next time. The club lounge was empty and felt desolate to be honest. There was a bar and when we asked for some drinks they needed to fetch someone to prepare some basic drinks which did take a while. I'm not sure they were really prepare to handle international visitors to be honest (or people to consume at their bar for that matter...) Do try and avoid the club lounge access; it is irreparably expensive and not really worth the cost.
Stayed 1 night in Apr 2024

10/10 Excellent

Louis

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
luxury in all categories
Stayed 3 nights in Apr 2024

10/10 Excellent

Guojun

Stayed 1 night in Mar 2024

2/10 Terrible

Jurgen

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Not worthy of the St Regis brand
The worst 5 Star hotel in Asia and probably ly one of the worst globally. The hotel management lacks complete awareness of customer service standards. The staff is completely ignorant and unreliable in their attitude to service.
Stayed 4 nights in Mar 2024

4/10 Poor

chris

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
very unpleasant check out experience
Upon checking in at the hotel, I unfortunately encountered an error made by the staff. While the situation was eventually resolved and clarified, I faced difficulties when picking up my invoice at the front desk. The male staff member gave me a hard time regarding the previously quoted price and questioned why they should not charge me more. This experience was highly unpleasant and unexpected from a reputed five-star establishment.
Stayed 1 night in Jan 2024

10/10 Excellent

Shee

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Will definitely come back again.
Stayed 5 nights in Dec 2023

10/10 Excellent

YEPENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the glass artist Chihuly’s art works. The hotel is quiet, lighting design is perfect, bedding is super comfortable…… I will say this is the best in Shanghai that I have experienced.
Stayed 4 nights in Oct 2023

10/10 Excellent

Peng, Hartsdale

Stayed 3 nights in Sep 2023

10/10 Excellent

Ah Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs n excellent location. Love their breakfast buffet!!
Stayed 3 nights in May 2023

6/10 Okay

Paul, Mather

Business traveller
Disliked: Staff & service, property conditions & facilities
I have been staying at the hotel many times when I am in Shanghai. It is in the city center and convenient. It was relatively newer hotel few years ago. However the service was not good to a five star St. Regis standard. No room was available when I was there at 1. Front desk said they will inform me when the room was ready. I waited 1 hour plus but no message. I have to check with the front desk again and they found a ready room for me. That was 15 pass 2 so passed hotel checkin time. No welcome or thank you said when checkin and out. Room temperature was not right and electronic window shade had a loud squeaking sound.
Stayed 3 nights in May 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Nilda

Stayed 3 nights in Apr 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022