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Hotel Shiretoko

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Shiretoko

View from property
Exterior
View from property
Natural pool
Natural pool

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Utoro Kagawa, 37, Shari, Hokkaido Prefecture, 099-4351
  • Utoro Onsen
    1 min walk
  • Oronko Rock
    2 min drive
  • Shiretoko National Park
    4 min drive

Room options

View all photos for Large Twin Room, North or East Building, Smoking

In-room safe, desk, free WiFi

Large Twin Room, North or East Building, Smoking

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Run of House, Smoking

In-room safe, desk, free WiFi

Run of House, Smoking

  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons OR 2 Twin Beds

View all photos for Basic Japanese Style Room, Smoking

In-room safe, desk, free WiFi

Basic Japanese Style Room, Smoking

  • 22 sq m
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Room, 3rd Building, Smoking

In-room safe, desk, free WiFi

Japanese Style Room, 3rd Building, Smoking

  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room, 3rd Building, Non Smoking

In-room safe, desk, free WiFi

Japanese Style Room, 3rd Building, Non Smoking

  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room, North Building, Non Smoking

In-room safe, desk, free WiFi

Japanese Style Room, North Building, Non Smoking

  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Large Twin Room, North or East Building, Non Smoking

In-room safe, desk, free WiFi

Large Twin Room, North or East Building, Non Smoking

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking

In-room safe, desk, free WiFi

Standard Twin Room, Smoking

  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room, North or East Building, Smoking

In-room safe, desk, free WiFi

Japanese Style Room, North or East Building, Smoking

  • 26 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

About the area

Utoro

With a stay at Hotel Shiretoko in Shari, you'll be steps from Utoro Onsen and a 2-minute drive from Oronko Rock. .This hotel is 2 mi (3.3 km) from Shiretoko National Park and 3.9 mi (6.3 km) from Frepe Waterfall.

What's nearby

  • Utoro Onsen - 1 min walk - 0.0 km
  • Shiretoko National Park - 4 min drive - 3.3 km
  • Shiretoko National Park Nature Center - 7 min drive - 6.8 km
  • Frepe Waterfall - 7 min drive - 6.3 km
  • Shiretoko Peninsula - 12 min drive - 13.1 km

Getting around

  • Nemuro - Nakashibetsu Airport (SHB) - 102 min drive

Restaurants

  • ‪知床テラス ダイニング 波音 - ‬18 min walk
  • ‪マルスコイ - ‬7 min walk
  • ‪Cafe & Bar 334 - ‬16 min walk
  • ‪Cafe Bar Music GVO - ‬2 min drive
  • ‪知床海岸食堂 - ‬3 min drive

About this property

Hotel Shiretoko

Hotel in Shari with free breakfast and a restaurant
Hotel Shiretoko offers 271 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, and complimentary toiletries.

This Shari hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 271 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take in the views from a garden and make use of amenities such as concierge services and gift shops/newsstands.
Enjoy a meal at Chitata, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 8:30 AM.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and luggage storage.
A complimentary buffet breakfast is served each morning between 7 AM and 8:30 AM.
Chitata - This restaurant serves breakfast only.
Night in Shiretoko - Onsite bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired Internet

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–8:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Chitata
  • Night in Shiretoko

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • A meeting room

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 19

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7 AM - 10 AM) and Monday - Sunday (3 PM - 9 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Shiretoko Shari
Hotel Shiretoko
Shiretoko Shari
Shiretoko Hotel Shari Cho
Hotel Shiretoko Shari-Gun, Japan - Hokkaido
Hotel Shiretoko Hotel
Hotel Shiretoko Shari
Hotel Shiretoko Hotel Shari

Hotel Shiretoko Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 4 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Adele

Disliked: Room comfort
Just for 1 night!
Stayed there on 1st of July during our 8days in Hokkaido, got a tatami room for 4 adults with buffet breakfast & dinner,room was clean and nice but very hot as it's located at a corner of 1 of the tower where the morning & afternoon sun shines brightly throughout. Very crowded hotel with lots of local tourist, front desk speak good English.

8/10 Good

Rhys, Chiba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic buffet!
The buffet breakfast and especially the dinner were fantastic! A very wide choice of delicious food, including a lot of Hokkaido specialities. Highly recommended.

6/10 Okay

Verified traveller

Liked: Staff & service
decent hotel in Utoro
decent hotel in Utoro but the location of the hotel is uphill and away from the city center. Recommended only if you have your own transport.

10/10 Excellent

YUKITO, 東京

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
一人のスタッフの対応の悪さで非常に残念なホテルになりました。
ホテルは清潔で食事も良いです。しかしホテルの外で車を誘導するスタッフの奈良さん(スキンヘッド)の対応は高圧的、且つ、威圧的で最悪でした。ホテルの近くにスーパーマーケットがあるか聞いたのですが、知床に初めて来た客に対して、「そこにT字路があるじゃないですか」といきなり言われても、通って来ていないし知床は初めて来たし分からない旨を伝えると突然に大声で怒鳴りつけるようにイライラしながら早口でまくし立てられました。そんな言い方はしないでくれという趣旨のことを言いましたが、それに対してお詫びもせず、最後まで高圧的で、威張り散らされました。部屋も食事も素晴らしかったのですが、一人のスタッフの対応の悪さで非常に残念なホテルになりました。

6/10 Okay

Verified traveller

Liked: Cleanliness
ネット接続が出来ません。
予約時に「ボトルウオーター（無料）」と書かれていたのですが、フロントで確認したところ、「そんなサービスはやっていないし、やったこともない」とのことでした。hotels.com専用アプリから予約確認画面をフロントの方に見せて確認してもらったところ、「予約係に伝えておく。情報ありがとうございました」とのことで謝罪もありませんでした。 北館の和室に宿泊しましたが、部屋にはかび臭いような異臭があり、ちょっと気になりました。慣れれば気にならなくなります。 ロビーにパソコンが１台あるものの、部屋には有線のインバーネット接続もWifiもありません。 このエリアにしては安価なホテルと思いますので、値段の点からはおすすめです。 このあたりにしては安価なホテルと思います。

8/10 Good

Yoshiko, 横浜市

Liked: Cleanliness, staff & service, room comfort
知床観光に便利なホテル
夕食のバイキングは改善の余地があると思いましたが、朝食のいくら食べ放題は感動しました。お部屋は広く、お風呂も良かった。

6/10 Okay

WEIMENG, 中国

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
条件非常恶劣的酒店！
设施老旧，各种故障。大堂弥漫着烟味，房间警报系统经常出故障，在我住的6天之内，莫名其妙的紧急广播了三次，两次在早上9点，一次在晚上11点，声音大的吓人，而且只有日语，根本听不懂，下楼问前台，说是某楼有错误的火警，广播是解释的......真是崩溃！早餐8点半就结束，搞得人很紧张，根本无法好好放松休息。温泉早上9点结束，也是要抢着去泡。卫生间很陈旧，不干净，热水龙头坏的，会突然大量涌出很烫的热水，很危险。但酒店方面居然只是很坦然的贴个小心热水的牌子！真是太不负责任了！我来过7次日本，其中3次北海道，这家酒店是我住过的最差的酒店！

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Li Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很舒適, 餐點也美味!房間還可直接看到夕陽下山呢

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
社員旅行や修学旅行に適してるのかな？
広い敷地で、良くも悪くも「バブルの頃は賑やかだったんだろうな」と思う建物。 設備もかなり古いです。 スタッフさんは車寄せから部屋までの案内、カウンター対応などとても親切でしたが、ほとんどの方が初心者マークをつけていました。 夕日が見えるポイントがあり、そこはすばらしかったです。 朝食バイキングのついたプランにしましたが、前日まで美味しいお店を食べ歩いていたのもあり、ちょっと残念な味でした。

8/10 Good

YOSHIHIRO

Liked: Cleanliness, staff & service, room comfort
露天風呂から眺め　（海、星空）が素晴らしかった。また、朝食も地元産のもの中心に、とても美味しかった。