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Jaz Mirabel Resort - All inclusive

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jaz Mirabel Resort - All inclusive

12 outdoor pools, pool umbrellas, pool loungers
On the beach, beach umbrellas, beach towels, scuba diving
Exterior
On the beach, beach umbrellas, beach towels, scuba diving
Front of property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
Nabaq Bay, P.O. Box 377, Sharm El Sheikh, South Sinai Governorate
  • Nabq Bay
    6 min walk
  • Nabq Protected Area
    7 min drive
  • Rehana Beach
    11 min drive
  • Sharm El Sheikh (SSH-Sharm El-Sheikh Intl.)
    15 min drive

Room options

View all photos for Executive Suite, 1 Queen Bed, Pool View (Jaz Mirabel Beach)

Executive Suite, 1 Queen Bed, Pool View (Jaz Mirabel Beach)

Executive Suite, 1 Queen Bed, Pool View (Jaz Mirabel Beach)

  • 121 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, Garden View (Queen or Twin Bed, Jaz Mirabel Beach)

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, Garden View (Queen or Twin Bed, Jaz Mirabel Beach)

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Family Double Room, Garden View (Queen or Twin Bed, Jaz Mirabel Beach)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Double Room, Garden View (Queen or Twin Bed, Jaz Mirabel Beach)

  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Standard Double Room, Garden View (Queen or Twin Bed, Jaz Mirabel Beach)

Standard Double Room, Garden View (Queen or Twin Bed, Jaz Mirabel Beach)

Standard Double Room, Garden View (Queen or Twin Bed, Jaz Mirabel Beach)

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Superior Double Room, Sea View (Queen or Twin Bed, Jaz Mirabel Beach)

Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Double Room, Sea View (Queen or Twin Bed, Jaz Mirabel Beach)

  • 31 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Superior Double Room, Pool View (Queen or Twin Bed, Jaz Mirabel Beach)

Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Double Room, Pool View (Queen or Twin Bed, Jaz Mirabel Beach)

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Superior Double Room, Garden View (Queen or Twin Bed, Jaz Mirabel Beach)

Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Double Room, Garden View (Queen or Twin Bed, Jaz Mirabel Beach)

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Family Double Room, Pool View (Queen or Twin Bed, Jaz Mirabel Beach)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Double Room, Pool View (Queen or Twin Bed, Jaz Mirabel Beach)

  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Deluxe Room, Partial Sea View (Queen or Twin Bed, Jaz Mirabel Beach)

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, Partial Sea View (Queen or Twin Bed, Jaz Mirabel Beach)

  • 31 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Deluxe Room, Pool View (Queen or Twin Bed, Jaz Mirabel Beach)

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, Pool View (Queen or Twin Bed, Jaz Mirabel Beach)

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Family Room, Pool View (Deluxe,Queen or Twin,Jaz Mirabel Park)

Family Room, Pool View (Deluxe,Queen or Twin,Jaz Mirabel Park)

Family Room, Pool View (Deluxe,Queen or Twin,Jaz Mirabel Park)

  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Superior Double Room, Pool View (Queen or Twin Bed, Jaz Mirabel Park)

Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Double Room, Pool View (Queen or Twin Bed, Jaz Mirabel Park)

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Family Room, Pool View (Deluxe,Queen or Twin,Jaz Mirabel Club)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, Pool View (Deluxe,Queen or Twin,Jaz Mirabel Club)

  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Junior Suite, 1 Queen Bed, Pool View (Jaz Mirabel Club)

Junior Suite, 1 Queen Bed, Pool View (Jaz Mirabel Club)

Junior Suite, 1 Queen Bed, Pool View (Jaz Mirabel Club)

  • 70 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Pool View ((with Curtains) Jaz Mirabel Club)

Family Room, Pool View ((with Curtains) Jaz Mirabel Club)

Family Room, Pool View ((with Curtains) Jaz Mirabel Club)

  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Superior Double Room, Pool View (Queen or Twin Bed, Jaz Mirabel Club)

Superior Double Room, Pool View (Queen or Twin Bed, Jaz Mirabel Club)

Superior Double Room, Pool View (Queen or Twin Bed, Jaz Mirabel Club)

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Family Double Room, Partial Sea View (Queen or Twin Bed, Jaz Mirabel Beach)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Double Room, Partial Sea View (Queen or Twin Bed, Jaz Mirabel Beach)

  • 37 sq m
  • Beach view
  • Sleeps 4
  • 1 Queen Bed OR 1 Twin Bed

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About the area

Sharm El Sheikh

With a stay at Jaz Mirabel Resort - All inclusive in Sharm El Sheikh, you'll be on the beach, within a 10-minute drive of Nabq Bay and Nabq Protected Area. .This all-inclusive property is 9.4 mi (15.1 km) from SOHO Square and 10.8 mi (17.5 km) from Shark's Bay.

What's nearby

  • Nabq Bay - 6 min walk - 0.6 km
  • Nabq Protected Area - 7 min drive - 3.7 km
  • Rehana Beach - 11 min drive - 9.8 km
  • SOHO Square - 16 min drive - 15.1 km
  • Domina Coral Bay Congress Centre - 26 min drive - 22.7 km

Getting around

  • Sharm El-Sheikh Intl. Airport (SSH) - 15 min drive

Restaurants

  • ‪ماكدونالدز - ‬4 min drive
  • ‪برجر كنج - ‬4 min drive
  • ‪دجاج كنتاكى - ‬4 min drive
  • ‪TGI Fridays - ‬4 min drive
  • ‪Бар У Баса - ‬9 min walk

About this property

Jaz Mirabel Resort - All inclusive

Luxury property on the beach, with 12 outdoor swimming pools
Jaz Mirabel Resort - All inclusive offers 1001 accommodations with minibars and safes. Rooms open to balconies or patios. 32-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available.
12 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 1001 guestrooms featuring minibars and LCD televisions. Rooms have private balconies or patios. Satellite television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor swimming pools, outdoor tennis courts, and a waterslide. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy local and international cuisine at Al Nakheel, one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 8 bars/lounges, or 4 poolside bars. A complimentary English breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary English breakfast is served each morning between 7:00 AM and 10:00 AM.
Al Nakheel - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Nino's - Overlooking the garden, this theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Sofra - Overlooking the garden, this theme restaurant specializes in Middle Eastern cuisine and serves dinner only. Reservations are required. Open daily.
Makai Tukai - Overlooking the garden, this restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Al Zaytoun - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and select beverages included
In-room minibar (some restrictions)
Gourmet or à la carte dining limited to 3 meals per stay

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Tennis lessons
Volleyball
Kids club

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

Arabic, English, French, German, Italian, Russian, Turkish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 7:00 AM–10:00 AM
  • 5 restaurants
  • 4 poolside bars, 8 bars/lounges and 1 beach bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Al Nakheel
  • Nino's
  • Sofra
  • Makai Tukai
  • Al Zaytoun

Things to do

  • 12 outdoor pools
  • 2 outdoor tennis courts
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Karaoke
  • Parasailing
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis
  • Windsurfing
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • A meeting room

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note that as per the regulations of the Egyptian Ministry of Tourism, travelers who are not citizens of Egypt must pay in non-Egyptian currency. Non-citizens with proof of residency in Egypt may pay in local currency with a money exchange receipt from a local registered bank or FX exchange route.
Guests will receive an email from the property with reservation deposit payment instructions within 24 hours of booking. Payment is made via a secure link and due within 24 hours of receiving the email.
A birth certificate should be presented for children younger than age 14.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a smart-casual dress code at its restaurants.
This property advises that proper swim attire is required to access the pool and the beach.

We should mention

This property does not have elevators
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Jaz Mirabel Beach
Jaz Mirabel Beach Hotel
Jaz Mirabel Beach Hotel Sharm el Sheikh
Jaz Mirabel Beach Sharm el Sheikh
Jaz Mirabel Resort All Inclusive Sharm el Sheikh
Jaz Mirabel Resort All Inclusive
Jaz Mirabel Sharm el Sheikh
Jaz Mirabel
Jaz Mirabel Resort Sharm el Sheikh
Jaz Mirabel Resort
Jaz Mirabel Resort All inclusive
Jaz Mirabel Resort - All inclusive Sharm El Sheikh
Jaz Mirabel Resort - All inclusive All-inclusive property

Jaz Mirabel Resort - All inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 150 out of 271 reviews" "
Rating 8 - Good. 74 out of 271 reviews" "
Rating 6 - Okay. 30 out of 271 reviews" "
Rating 4 - Poor. 9 out of 271 reviews" "
Rating 2 - Terrible. 8 out of 271 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abdalaziz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Aug 2024

10/10 Excellent

Jinyi

Stayed 2 nights in Jun 2024

10/10 Excellent

Nousheen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort with lots of facilities,brilliant service from the staff and safe and clean.
Stayed 5 nights in May 2024

8/10 Good

JUAN MARTIN

Stayed 3 nights in May 2024

10/10 Excellent

Luigi Di, Snohomish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall - the staff is great and the beach is the cherry on top of the whole stay!
Stayed 8 nights in Apr 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday.
We stayed in Jaz Mirabel Beach part,which is the best in my opinion as more going on. Loads of activities during day time- yoga ,zumba, pool activities etc.During our stay there was 1 pool party and 2 beach parties. At 9 pm were different shows in amphitheatre. On the terrace every night was life most of it if arabic style - we didn’t rate it. Spa - good spa service with a good massage selection and hammam.Massage cost 50 eur per session - billed to the room.Thai girls are the best! Service in restaurants- there is a butlers at the door in both main restaurant ,but when you walk in you have to walk around to find clean table and most of the times we even weren't offered a drink.Self service drinks only for tea/coffee and fruity water , everything else have to be ordered from the waiter.Very slow table cleaning service.A few times we sat in between 5-6 tables full of food leftovers and non of them were cleaned while we had our dinner -45 minutes - I have timed it! Service in pool cafe - weird ,as one day we sat there about 20 min waiting for a waiter and were told just to go and get food from the bar.Another day when we wanted to take a food from the bar and were rudely told by chef to go and place an order at the table.20 min wait to place an order, waiter told someone else will take a drinks order - and again we left without drinks. Food -needs improvement. If there wouldn't be a BBQ ,I would live just on salads.
Stayed 7 nights in Apr 2024

6/10 Okay

Bianca

Stayed 1 night in Mar 2024

2/10 Terrible

Bianca

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Wonderful resort! Great fun for kids, and they upgraded us for free! The food was wonderful; the service was impeccable! This was the most comfortable part of our trip to Egypt!
Stayed 2 nights in Mar 2024

10/10 Excellent

Hanif

Liked: Cleanliness, staff & service, property conditions & facilities
I would highly recommend this resort to anyone looking to go to Egypt. The cleanliness was absolutely amazing. My wife has OCD so cleanliness is very important they cleaned the room 2/3 times a day folded our clothes and serviced us with any questions we had. Me as a guy food is the only thing that really matters! And the food options was great. They created a birthday cake for my wife which was amazing.
Stayed 7 nights in Feb 2024

10/10 Excellent

Saranjan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were formidable, 2nd time to the resort and i would go again.
Stayed 4 nights in Jan 2024

10/10 Excellent

Zahid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

10/10 Excellent

Nazneen

Stayed 5 nights in Dec 2023

6/10 Okay

DALJIT

Liked: Staff & service
Stayed 7 nights in Dec 2023

10/10 Excellent

Ayman

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special thanks for the staff. Especially thanks for Daha and MR Khaled they were very nice and made our stays as our home. Also I would like to thanks Azat a shisha guy, he was always available and very polite
Stayed 2 nights in Dec 2023

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay with family
Stayed 3 nights in Dec 2023

10/10 Excellent

Paulius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best holiday in December
Very nice hotel, staff and everything there is just perfect. We enjoyed our holiday
Stayed 4 nights in Dec 2023

10/10 Excellent

Veemulsingh

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

6/10 Okay

David, Brighouse

Travelled with group
Liked: Cleanliness, staff & service, amenities
Jaz Mirabel is a perfectly adequate Red Sea resort. Considering the extremely good value, I would find it harsh to criticise much. However, the food is average & seems to cater to the majority Eastern European guests. The grounds and beach were nice and you are able to use facilities at all of the Mirabel sister resorts. The staff were all very friendly and hard-working but felt like (as with most of Sharm) that everyone is on the grift for a tip. They were pleasantly surprised that I could use please and thank you in Arabic. The entertainments team did their best and what I saw of the Cuban dance show seemed good but I do not really come to a place like this for huge west end quality shows. Overall it seemed clean, friendly and I would come back for a long weekend at most.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ekaterina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great. Food, staff, rooms, cleaning - excellent! Live music every night. There is a sunken ship near the beach, I recommend swimming on it, very exciting. I didn't like alcohol. The bridge was painted on the beach, there was not a pleasant smell and the paint was in the water.
Stayed 8 nights in Oct 2023

6/10 Okay

Ahmed

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t recommend this hotel , bad food no activity beach is far away.
Stayed 3 nights in Oct 2023

8/10 Good

Yousef

Liked: Cleanliness, staff & service, room comfort
Just came back from and amazing holiday here. I have been her many many times before and can never fault the hotel, bar staff and restaurant staff are amazing couldn’t do enough for you working extremely long hours and always have a smile on their faces, house keeping are very good room was always spotless and made me towel art on the bed with a swan and stuff, even though I was alone. :) entertainment team very good Kirsten and Emma the 2 English girls were so nice and loved to get everyone involved I came here on my own and they always made sure I was ok and Involving me in the activities, you could see when they wasn’t in, jetlee so funny, again, always smiling and happy, bouncing around with so much energy. Evening entertainment like beach party was a fun night and good party, day time they had darts, aqua gym and foam and colours party which I loved and had such a good time dancing and laughing loads. Would definitely recommend this hotel to anyone that is coming to sharm el sheikh. can’t wait to come back already. Already looking at dates and prices 😃
Stayed 2 nights in Sep 2023

8/10 Good

Yousef

Liked: Staff & service, property conditions & facilities, room comfort
The hotel is fine. It’s good. The staff work so hard and are non stop sweating. I do understand the staff at reception are working hard - and mainly dealing with queries and complaints. But honestly- if they had the ability not to lie or just feed us false information. It would be so much easier. On checkout day - cleaner wakes me up at 8.30 and I have no idea why. Then I come to reception to check out at 10, as I was awake by the cleaner. And then they’re asking me why you checkout early. You’re too early … what am I supposed to do with that?
Stayed 7 nights in Sep 2023

8/10 Good

Sherif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2023

2/10 Terrible

Yousef

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t travel here unless you like being lied to
I have been treated like a stupid idiot this holiday. I ask please can we have the football. He send me across the hotel to the screen and it’s not on. I wait 30 minutes for his staff to come. Nobody comes. I go back to reception he tells me yes. It’s working. So I go back. Like an idiot. And the television is not on! I am thinking they think I am stupid. I have been here 8 times. I will never come back here again. Never ever ever I’m sorry. After emad left. The GM. Things have gone very bad. This is not 5 stars
Stayed 1 night in Sep 2023