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Steigenberger Alcazar

5.0 star property

Photo gallery for Steigenberger Alcazar

On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Sports facility
Luxury Villa

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Breakfast included
  • Hot tub

Explore the area

Map
Nabq Bay, Sharm El Sheikh, South Sinai Governorate
  • Nabq Bay
    ‪10 min walk‬
  • Nabq Protected Area
    ‪6 min drive‬
  • SOHO Square
    ‪15 min drive‬
  • Sharm El Sheikh (SSH-Sharm El-Sheikh Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room (Family, Garden)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room (Family, Garden)

  • 58 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room (Family, Pool)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room (Family, Pool)

  • 58 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room (Family, Swim-Up)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room (Family, Swim-Up)

  • 58 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Luxury Villa

Luxury Villa

Luxury Villa

  • 216 sq m
  • Partial sea view
  • Sleeps 6
  • 1 Double Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

  • 141 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room with Partial Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Room with Partial Sea View

  • 46 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 110 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 92 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room (Garden)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Garden)

  • 46 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Partial Sea View (Family)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, Partial Sea View (Family)

  • 58 sq m
  • Partial sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room (Pool)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Pool)

  • 46 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room Swim-Up

Minibar, in-room safe, desk, blackout curtains

Superior Room Swim-Up

  • 46 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Sharm El Sheikh

When you stay at Steigenberger Alcazar in Sharm El Sheikh, you'll be on the beach, within a 15-minute drive of Nabq Bay and SOHO Square. .This beach hotel is 15.1 mi (24.3 km) from Naama Bay and 10.4 mi (16.8 km) from Shark's Bay.

What's nearby

  • Nabq Bay - 10 min walk - 0.9 km
  • Nabq Protected Area - 6 min drive - 3.2 km
  • Rehana Beach - 9 min drive - 9.2 km
  • SOHO Square - 15 min drive - 14.5 km
  • Shark's Bay Beach - 19 min drive - 16.7 km

Getting around

  • Sharm El-Sheikh Intl. Airport (SSH) - 14 min drive

Restaurants

  • ‪ماكدونالدز - ‬3 min drive
  • ‪برجر كنج - ‬3 min drive
  • ‪دجاج كنتاكى - ‬3 min drive
  • ‪TGI Fridays - ‬3 min drive
  • ‪Бар У Баса - ‬5 min walk

About this property

Steigenberger Alcazar

Luxury hotel on the beach, with 3 outdoor pools
Steigenberger Alcazar offers 584 accommodations with minibars and safes. Rooms open to balconies or patios. 32-inch plasma televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

This Sharm El Sheikh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

3 outdoor swimming pools and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include an outdoor tennis court and a sauna.

Guests under 14 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 584 guestrooms featuring minibars and plasma televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 3 hot tubs, and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mediterranean cuisine at Zohreya, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 7 coffee shops/cafes. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 3 poolside bars. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Zohreya - Overlooking the pool, this restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.
Limoni - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Hama - Overlooking the pool, this theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Amoura - Overlooking the pool, this restaurant specializes in Middle Eastern cuisine and serves dinner only. Reservations are required. Open daily.
Sanafir - This beachfront restaurant specializes in seafood and serves lunch and dinner. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Steigenberger Alcazar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Extended parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 3 poolside bars
  • 7 coffee shops/cafes
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Amoura
  • Hama
  • Limoni
  • Sanafir
  • Zohreya

Things to do

  • 3 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • No lift
  • Pool access ramp on site
  • Portable hoist available
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests will receive an email from the property with reservation deposit payment instructions for any bookings where payment for the stay will be made on site instead of at the time of booking. The reservation deposit is payable by credit card via a secure link and due within 24 hours of receiving the email.
A birth certificate should be presented for children younger than age 14.
Breakfast included and half board bookings receive all meals in Zohreya or Rehana restaurants.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property advises that proper swim attire is required to access the pool and the beach.
This property enforces a smart-casual dress code at its restaurants.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 14 years old are not allowed in the hot tub

Property is also known as

Steigenberger Alcazar Hotel
Steigenberger Alcazar Sharm El Sheikh
Steigenberger Alcazar
Steigenberger Alcazar Sharm El Sheikh, Egypt - Nabq Bay
Steigenberger Alcazar All Inclusive Sharm el Sheikh
Steigenberger Alcazar All Inclusive
Steigenberger Alcazar Hotel Sharm el Sheikh
Steigenberger Alcazar Hotel
Steigenberger Alcazar Sharm El Sheikh
Steigenberger Alcazar Hotel Sharm El Sheikh

Steigenberger Alcazar Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 113 out of 150 reviews
Rating 8 - Good. 21 out of 150 reviews
Rating 6 - Okay. 11 out of 150 reviews
Rating 4 - Poor. 3 out of 150 reviews
Rating 2 - Terrible. 2 out of 150 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Soukaina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel the staff very friendly
Stayed 8 nights in Nov 2024

10/10 Excellent

MARIIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

6/10 Okay

Clive

Liked: Cleanliness, property conditions & facilities
For a winter sun break, this property ticks a lot of boxes - large, well equipped resort with a selection of decent restaurants and a staff that is (mostly) anxious to please. However, it’s a stretch to say this is a five star resort as the service could be haphazard (language barrier unfortunately contributed to this) and the attention to detail on certain things not being quite up to scratch (room fittings such as leaking shower and broken kettle for eg). But then the price of this resort does mitigate the downsides - it certainly offered good value for money overall. So, if you are looking for wow factor and a once in a lifetime break, this isn’t it but if you want a decent, fairly priced week in the sun it’s a decent option.
Stayed 7 nights in Nov 2024

10/10 Excellent

Anastasia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great, big choice and everything included in the all inclusive aside from lobster, even the lovely cocktails. Staff are friendly and helpful. Would stay again.
Stayed 9 nights in Sep 2024

10/10 Excellent

Jonathan Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay at this hotel. The facilities were great, it was modern, clean and we liked the choice of food and restaurants. Would come back and stay here again
Stayed 10 nights in Sep 2024

8/10 Good

Muhammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a happy stay at Alcazar hotel. We liked the assistance by the reception team, especially Mr. Mohamed Bade3 who was exceptionally welcoming and professional. We had higher expectations based on our last year's vacation at Steigenberger Pure Lifestyle. However, we still very much liked the attitude of all personnel at Steigenberger hotels.
Stayed 2 nights in Sep 2024

10/10 Excellent

Akram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First in Sharm El Sheikh, great hotel, very friendly staff, great facilities, and 5 Al A Carte restaurants to choose from - the Japanese restaurant is a must try. Definitely worth a revisit.
Stayed 7 nights in Aug 2024

10/10 Excellent

AIMAN

Stayed 2 nights in Aug 2024

10/10 Excellent

Aseel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 4-night stay at swim-up rooms and truly enjoyed having the pool right in our balcony. It offered great privacy. The hotel over all was nice and as luxurious as promised. The staff are nice and friendly. There is a large selection of food but it could be better. Note to people of color- the majority of guests are white and unfortunately many carry themselves with so much privilege. Not the fault of the hotel, but something to be aware
Stayed 1 night in May 2024

6/10 Okay

samy

ok
Stayed 2 nights in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024

10/10 Excellent

AHMED

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience all in all
Stayed 3 nights in Apr 2024

10/10 Excellent

Manal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easter 2024
This is a superb hotel , we had a superior room for 5 nights which had a domed ceiling and large balcony with a sea view . The gardens were beautifully kept and has 3 enormous pools one just for adults . We had no trouble getting a bed by the pools or on the beach . The main restaurant had a good selection but found the food a bit repetative and bland and it is a long way from the food to the outdoor seating terrace . Waiters repeatedly came to the table and asked what we would like to drink but the drinks rarely arrived , there is no self service which would have been much better . The al la cartes were better , but get booked up very quickly. We tried the Lebanese with belly dancing show which was fun . The whole place looks very impressive and we really enjoyed our stay a few minor improvements and it would be perfect x
Stayed 5 nights in Mar 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach resort. It’s new with spacious and well insulated rooms. The food was very good and I highly recommend opting for the all inclusive option. The beach and multiple pools are perfect and make you feel like you are truly in paradise. Lots of games too - tennis, billiards, corn hole, volleyball, etc. My only negative comment is that they don’t know how to make mixed drinks and the wine is subpar, but everything else was 5 stars.

10/10 Excellent

Jack

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing week stay.
Stayed 7 nights in Mar 2024

8/10 Good

Sarah Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, pictures do not do it credit. Staff were so helpful, however the food whilst lots of choice, was very average, notable exception was the Japanese which we enjoyed. However the seafood whilst the location on the beach perfect, gave me a nasty bout of food poisoning which was not ideal. Was I unlucky yes probably but be careful.
Stayed 5 nights in Mar 2024

10/10 Excellent

Richard Marshall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swim-up room was great. Effectively with three rooms together we had a private and well- heated pool. Lovely staff
Stayed 6 nights in Dec 2023

10/10 Excellent

Nora

Stayed 3 nights in Nov 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. It’s our first visit to Sharm after 20 years and the hotel location, structure, furniture and all facilities are amazing. The service is something else, everyone wants to provide you with the best service. We loved all the waiters in the main restaurant and the chiefs. The food is very tasty with so many varieties to please everyone. We loved everything and will definitely come back when we visit Egypt and Sharm again.
Stayed 4 nights in Sep 2023

8/10 Good

KHILNA

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great welcoming property with good children activities! The spa is quite over priced, resorts needs more supermarkets and little food stalls outside the premises. We had a slight issue during check in as there was high check in traffic and unfortunately the lady who checked us in barely spoke English and vaguely explained about the hotel, however later on we had a word with the general manager Mr. Moamen and he very patiently listened to us and assisted. Ahmed at the breakfast buffet was helpful and always happy to assist us.
Stayed 3 nights in Aug 2023

10/10 Excellent

ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its amasing hotel and stuf ..
The hotel is very nice clean wonderful stuff . The managment needs to give a little affort on the intertaiment section ..it was a poor activeties .
Stayed 3 nights in Jul 2023

10/10 Excellent

Firas, Beirut

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I strongly recommend this hotel for both family and couples
Stayed 6 nights in May 2023