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Room type Options Nightly price Book
3 Bedroom Premier
178 square metres
1 King Bed, 1 Queen Bed and 2 Twin Beds
Room sleeps 7 guests
(up to 3 children)
Select dates to see price
Other room types
Executive Studio
58 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Studio Executive Twin Bed
58 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
1 Bedroom Premier
90 square metres
1 King Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
1 Bedroom Executive
80 square metres
1 King Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
2 Bedroom Premier
136 square metres
1 King Bed and 1 Queen Bed
Room sleeps 5 guests
(up to 2 children)
Select dates to see price
2 Bedroom Executive
122 square metres
1 King Bed and 1 Queen Bed
Room sleeps 5 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury aparthotel with a fitness center connected to a shopping center in Shenzhen

Popular property highlights

Free WiFi
Business centre
Laundry facilities
Smoke-free property
24-hour front desk

Located in Shenzhen (Nanshan), Ascott Raffles City Shenzhen is within a 10-minute drive of Window of the World and Splendid China Folk Village. This luxury aparthotel is 5.9 mi (9.5 km) from Happy Valley and 8.1 mi (13.1 km) from Shenzhen Safari Park.

Make yourself at home in one of the 182 air-conditioned rooms featuring kitchens with refrigerators and microwaves. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.

Enjoy recreational amenities such as an indoor pool and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access and tour/ticket assistance.

Enjoy a meal at the restaurant, or stay in and take advantage of the aparthotel's room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Total number of rooms - 182
  • Breakfast available (surcharge)
  • Laundry facilities
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Meeting rooms
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Number of indoor pools - 1
  • Number of bars/lounges - 1
  • Luggage storage

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Chinese (Mandarin)

Room Amenities

Ascott Raffles City Shenzhen offers 182 air-conditioned accommodations with all-in-one washer/dryers and safes. LCD televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Shenzhen aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Fridge
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Room service
  • Soundproofed rooms
  • Free bottled water
  • Microwave
  • Cookware, dishware and utensils
  • Blackout drapes/curtains
  • Kitchen
  • Slippers
  • Shower only
  • Cable TV service
  • Free WiFi
  • LCD TV
  • TV size (measurement) inch
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 2
  • Washer-dryer

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Ascott Raffles City Shenzhen has a restaurant on site.

Room service is available.

Nearby Things to do

  • Golf driving range on site
  • Playground on site

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

No rollaway/extra beds available

No cots (infant beds) available

Children stay free

Service animals not allowed

One child stays free

Debit cards

UnionPay

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Children stay free - maximum age 5

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Fees

Optional extras

  • Fee for buffet breakfast: approximately CNY 79.5 for adults and CNY 40 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Ascott Raffles City Shenzhen Hotel
  • Ascott Raffles City Shenzhen
  • Ascott Raffles City Shenzhen Shenzhen
  • Ascott Raffles City Shenzhen Aparthotel
  • Ascott Raffles City Shenzhen Aparthotel Shenzhen

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Contactless check-out is available.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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