A stay at Shenzhen Kaili Hotel places you in the heart of Shenzhen, within a 5-minute drive of Dongmen Pedestrian Street and Huaqiangbei. .This spa hotel is 2 mi (3.2 km) from Luohu Port and 4.7 mi (7.6 km) from Shenzhen Convention and Exhibition Center.
What's nearby
Dongmen Pedestrian Street - 12 min walk - 1.1 km
The MixC Shopping Mall - 3 min drive - 2.7 km
Huaqiangbei - 3 min drive - 3.4 km
Luohu Port - 4 min drive - 3.3 km
Huanggang Border Crossing - 8 min drive - 8.2 km
Getting around
Xiangxicun Station - 7 min walk
Shenzhen Station - 20 min walk
Shenzhen Intl. Airport (SZX) - 39 min drive
Restaurants
凯利茶餐厅 - 2 min walk
鸣记烤鱼 - 3 min walk
湘苑酒楼 - 5 min walk
肯德基 - 1 min walk
乐巢milky酒吧深圳店 - 2 min walk
About this property
Shenzhen Kaili Hotel
Hotel with a full-service spa, near Dongmen Pedestrian Street
Shenzhen Kaili Hotel offers 137 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.
Make yourself at home in one of the 137 air-conditioned rooms featuring LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. This hotel also features complimentary wireless internet access and concierge services.
Stop by the hotel's restaurant, Kaili Cafe, for lunch, dinner, or brunch. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Full breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Shenzhen? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Kaili Cafe - This restaurant serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Food and drink
Full breakfast available for a fee daily 7:30 AM–10:00 AM: CNY 38 for adults and CNY 38 for children
1 restaurant and 1 coffee shop/cafe
24-hour room service
Restaurants on site
Kaili Cafe
Things to do
Full-service spa
Steam room
Family friendly
Corner/local shop
Laundry facilities
Soundproofed rooms
Conveniences
Lift
Front-desk safe
Corner/local shop
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Business services
Conference centre (2153 square feet of space)
A meeting room
Spa
Massage - Thai
Accessibility
Lift
More
Renovated entire property – August 2016
Smoke-free property
Room amenities
Bedroom
Air conditioning
Blackout drapes/curtains
Down duvet
Pillow menu
Premium bedding
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
32-inch LCD TV
TV channels
Food and drink
Free bottled water
More
Desk
Electrical adapters/chargers
Iron/ironing board (on request)
Phone
Safe
Slippers
Soundproofing
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: CNY 500.00 per night
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately CNY 38 for adults and CNY 38 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
We should mention
Only registered guests are allowed in the guestrooms
A car is required for transportation to and from this property
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Hotel Kaili Shenzhen
Kaili Hotel
Kaili Hotel Shenzhen
Kaili Shenzhen
Kaili Shenzhen Hotel
Shenzhen Kaili
Shenzhen Kaili Hotel
Shenzhen Kaili Hotel Hotel
Shenzhen Kaili Hotel Shenzhen
Shenzhen Kaili Hotel Hotel Shenzhen
Shenzhen Kaili Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Excellent location, close to everything… Across from the KINGGLORY mall, and can walk to the Dongmen pedestrian street…
Wendel
Stayed 3 nights in Mar 2024
8/10 Good
Helen
Travelled with family
28 Mar 2024
Liked: Cleanliness, staff & service
Good location if you wanted to go shopping. If not the metro is about a 5 minute walk. There is a restaurant across the street that closes quite late for those who like eating later in the night. What I didn't like about the hotel was that the hallway on our floor had an unpleasant smell, the windows in the room are tinted green, and the shower sometimes goes colder for a few seconds but for the price I can't complain too much.
Helen
Stayed 1 night in Mar 2024
8/10 Good
Keith
Travelled with family
23 Mar 2024
Disliked: Cleanliness
Good Location
Good location. About 15min walk to Dongmen. Big room. However, not provided with coffee or tea bags. Not very good housekeeping service, did not refill bath gel.
Staff was excellent and helpful with answering all of our questions. This hotel is close to a train station and is 1 station away from Luohu shopping center. Unfortunately during our stay this train station was closed for maintenance. Cost for taxi to Luohu train station was around 10-20 RMB. Many restaurants and convenient stores in walking distance.
The hotel room was amazing. We had a king bed in a large and quite room. The hotel is right next to Guomao metro station which is connected to a large mall.
There are abundant food choices everywhere around this hotel.
The room, the hotel and the location exceeded my expectations!
It was clean, staff was very helpful, great location, great services
Verified traveller
Stayed 9 nights in May 2019
6/10 Okay
Shereen
Travelled with family, Travelled with group
27 Mar 2019
Liked: Staff & service
Disliked: Cleanliness
location good but room is dusty ... no free shaver provided.. have to pay if u need shaver
Shereen
Stayed 5 nights in Mar 2019
2/10 Terrible
Lee
Business traveller
25 Mar 2019
Upon check in, the receptionist asked me to pay RMB 1200 in CASH or via credit card. I told them I did not have so much cash in hand and i offered to pay via ALIPAY or WECHAT Pay but they insisted otherwise. Took me to flare up at their main hall before they were even willing to give me the breakdown of room charges and deposit. It amounted only to RMB 1072 instead of 1200!!!! And actually, only the deposit of 300 needed to be paid in cash, the rest could of course be settled with either Wechat or Alipay which is what I have been paying with in every other hotel I stayed in in CHina.
Lee
Stayed 1 night in Mar 2019
8/10 Good
Idham, Kuala Lumpur
Travelled with family and small children
24 Mar 2019
Liked: Cleanliness
Staff need to upgraded their self in communicate language as most of the staff cannot speak English. Hotel also must provide food for Muslim customer. Other than that, room clean, tidy, nice, near with MTR and Mall. Strategic location and value for money.