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Room type Options Nightly price Book
Premier King Bed Room
Room with view
55 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Club Premier King Bed Room
Room with view
55 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Deluxe King Bed Room
Room with view
50 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe King Bed Room
Room with view
50 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Suite
104 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Garden View Twin Bed Room
50 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Junior Suite
Room with view
62 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Executive Twin Bed Suite
Room with view
104 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Executive King Bed Suite
Room with view
104 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Garden View King Bed Room
50 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Carlton Suite
Room with view
118 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Twin Bed Room
Room with view
55 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Twin Bed Room
Room with view
50 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Premier Twin Bed Room
Room with view
55 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Deluxe Twin Bed Room
Room with view
50 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
The Ritz-Carltion Suite
Room with view
446 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury hotel connected to the convention center in Futian with 3 restaurants

Popular property highlights

Free self parking
Free WiFi
Business centre
Laundry facilities
24-hour front desk

With a stay at The Ritz-Carlton, Shenzhen, you'll be centrally located in Shenzhen, a 7-minute walk from Shenzhen Convention and Exhibition Center and 13 minutes by foot from Coco Park Shopping Center. This luxury hotel is 1.3 mi (2 km) from Shenzhen Lianhuashan Park and 5.1 mi (8.1 km) from Splendid China Folk Village.

Make yourself at home in one of the 280 air-conditioned rooms featuring iPod docking stations and minibars. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy international cuisine at Flavorz 全日制餐厅, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Shenzhen? This hotel has 15737 square feet (1462 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 280
  • Number of floors - 28
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Conference space
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Express check-out
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Wedding services
  • Express check-in
  • Designated smoking areas
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2008
  • Number of restaurants - 3
  • Conference space size (feet) - 15737
  • Conference space size (meters) - 1462
  • Number of meeting rooms - 1
  • Number of outdoor pools - 1
  • Number of spa tubs - 2
  • Designated smoking areas (fines apply)
  • Conference centre
  • Snack bar/deli
  • Free self parking
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Train station pickup (surcharge)
  • Pool sunloungers
  • Long-term parking (surcharge)
  • 24-hour fitness facilities
  • Terrace
  • Electric car charging station
  • Water dispenser
  • Proposal/romance packages available
  • Ballroom
  • Banquet hall
  • Secured parking
  • Secured parking
  • Garage
  • Off-street parking
  • Lifeguard on site
  • Fence around pool
  • Vegetarian breakfast available
  • Rooftop garden
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • Water-efficient showers only
  • No accessible shuttle
  • Number of accessible parking spaces 1
  • Lift door width (inches) - 43
  • Lift door width (centimetres) - 110

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • Chinese (Mandarin)
  • Chinese (Cantonese)

Parking

Free self parking

Room Amenities

The Ritz-Carlton, Shenzhen offers 280 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Free newspaper
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Separate sitting area
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • DVD player
  • Wireless internet access
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Satellite TV service
  • Free WiFi
  • Free wired Internet
  • Pillow menu
  • iPod docking station
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Housekeeping on request
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Closed-captioned TV
  • Portable bathtub seat
  • Lowered power points in bathroom
  • Height-adjustable showerhead
  • Transfer shower
  • Visual fire alarm
  • Doorbell/telephone notification
  • Lever door handles
  • Toothbrush and toothpaste available on request
  • Change of bed sheets (on request)
  • Meal delivery service available
  • WiFi speed - 25+ Mbps
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Flavorz 全日制餐厅 - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Xingli 中餐厅 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Paletto 意大利餐厅 - This fine-dining restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open daily.

Curv - This bar serves dinner and light fare. Happy hour is offered. Open daily.

Onyx - This lobby lounge serves breakfast, lunch, dinner, and light fare. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to do

  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Health or beauty spa nearby
  • Mountain climbing nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Steam room in spa
  • Thai massage
  • Reflexology

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.1 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Service animals not allowed

UnionPay

Debit cards not accepted

Staffed front desk

LGBTQIA friendly

Property is cleaned with disinfectant

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Property confirms they are implementing guest safety measures

Comprehensive food waste policy

Comprehensive recycling policy

Fees

Optional extras

  • Fee for buffet breakfast: approximately CNY 217 for adults and CNY 108.5 for children
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Secured extended parking fee: CNY 60 per day
  • Rollaway bed fee: CNY 408.1 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Ritz-Carlton Hotel Shenzhen
  • Ritz-Carlton Shenzhen
  • Shenzhen Ritz-Carlton
  • Ritz-Carlton Shenzhen Hotel
  • The Ritz-Carlton, Shenzhen Hotel Shenzhen
  • The Ritz Carlton Shenzhen
  • The Ritz Carlton, Shenzhen
  • The Ritz-Carlton, Shenzhen Hotel
  • The Ritz-Carlton, Shenzhen Shenzhen
  • The Ritz-Carlton, Shenzhen Hotel Shenzhen

We should mention

Pool access available from 6:00 AM to 11:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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