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Jacaranda Indian Ocean Beach Resort

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jacaranda Indian Ocean Beach Resort

Outdoor pool, pool umbrellas, pool loungers
BBQ/picnic area
Property grounds
Beach Front Room
Lobby sitting area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • Room service
    Room service
  • Gym
    Gym
  • Spa
    Spa

Explore the area

Map
South Coast, Diani Beach, Kwale County
  • Diani - Chale Marine National Park and Reserve
    1 min walk
  • Kongo Mosque
    9 min walk
  • Diani Beach
    10 min walk
  • Ukunda (UKA)
    16 min drive

Room options

View all photos for Beach Front Room

Beach Front Room

Beach Front Room

  • 30 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Sea View Room

Sea View Room

Sea View Room

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Room

Garden Room

Garden Room

  • 29.9 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Property grounds
Southern Palms Beach Resort
Pool
Breakfast included
All-inclusive
Parking included
4.0 out of 5, Very good, (159)
The price is NZ$252
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Southern Palms Beach Resort

About the area

Diani Beach

When you stay at Jacaranda Indian Ocean Beach Resort in Diani Beach, you'll be by the ocean, within a 15-minute walk of Diani Beach and Diani - Chale Marine National Park and Reserve. .This beach hotel is 24.6 mi (39.5 km) from Nyali Beach and 26 mi (41.8 km) from Bamburi Beach.

What's nearby

  • Diani - Chale Marine National Park and Reserve - 1 min walk - 0.0 km
  • Kongo Mosque - 9 min walk - 0.8 km
  • Diani Beach - 10 min walk - 0.9 km
  • Tiwi Beach - 29 min drive - 10.1 km
  • Nyali Beach - 54 min drive - 39.6 km

Getting around

  • Ukunda (UKA) - 16 min drive

Restaurants

  • ‪Havana Bar, Diani Beach - ‬10 min drive
  • ‪Nomad's Beach Bar And Restaurant - ‬15 min drive
  • ‪Coast Dishes - ‬8 min drive
  • ‪Tandoori - ‬7 min drive
  • ‪Java House - ‬8 min drive

About this property

Jacaranda Indian Ocean Beach Resort

Family-friendly ski hotel with a full-service spa
Jacaranda Indian Ocean Beach Resort offers 101 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can experience the thrill of a safari, and enjoy recreation facilities including a private beach, an outdoor tennis court, and an indoor tennis court. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include body treatments and manicures and pedicures.
Make yourself at home in one of the 101 guestrooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages and body treatments. Encounter the local wildlife with a safari, then enjoy recreational amenities including a private beach and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. A complimentary breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary breakfast is offered. An additional buffet breakfast is served daily (subject to charges).
Jacaranda Indian Ocean Beach Resort has 2 restaurants on site.
Room service is available.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free breakfast available
  • 2 restaurants
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available

Things to do

  • Fitness classes
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Downhill skiing
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Indoor tennis court
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Safari
  • Sauna
  • Scuba diving
  • Shopping
  • Surfing/body boarding
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free supervised childcare
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 6

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Body treatments
  • Couples treatment room(s)
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas
  • Mosquito nets
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Dressing gowns
  • Bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: noon; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Indian Ocean Beach
Indian Ocean Beach Resort
Indian Ocean Beach Resort Ukunda
Indian Ocean Beach Ukunda
Indian Ocean Beach Resort Diani Beach
Indian Ocean Beach Diani Beach
Jacaranda Indian Ocean Beach Club Hotel Diani
Jacaranda Indian Ocean Beach Hotel
Jacaranda Indian Ocean Beach Resort Diani Beach
Jacaranda Indian Ocean Beach Resort
Jacaranda Indian Ocean Beach Diani Beach
Jacaranda Indian Ocean Beach
Indian Ocean Beach Club
Indian Ocean Beach Club
Jacaranda Indian Ocean Beach Hotel

Jacaranda Indian Ocean Beach Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 23 out of 60 reviews" "
Rating 8 - Good. 26 out of 60 reviews" "
Rating 6 - Okay. 8 out of 60 reviews" "
Rating 4 - Poor. 1 out of 60 reviews" "
Rating 2 - Terrible. 2 out of 60 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Anthony, Menifee

Travelled with family
The property is absolutely NOT disability friendly at all. It was even impossible to get a cushion for the rattan patio chair outside of our room, despite repeated requests. This made the beautiful patio otherwise useless. The internet is completely useless as well. I’ve traveled the world, but cannot recommend this place. However, the staff is amazing.
Stayed 3 nights in Jun 2024

8/10 Good

Wambui

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

6/10 Okay

Anne

Travelled with family
Disliked: Property conditions & facilities, room comfort
The hotel is in a prime location but could benefit from a major facelift. Staff are nice and offer friendly service
Stayed 5 nights in Dec 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Staff are friendly but the property lacks maintenance
Stayed 5 nights in Dec 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
A couple of the staff were very rude..but overall it was very nice.
Stayed 3 nights in Feb 2020

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous beach.
Great service, good location and good value.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Quiet and peaceful. Beachfront rooms are excellent locations. Excellent beach. Good swimming pool. Very good food. Supersport sports channels and very good TV reception in each room. Afternoon tea and cakes served by the pool.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the place for its serene nature, very clean beach and a quiet to place to relax. The food was good and there was a good entertainment programme with an in-house team of entertainers. The only area of concern for us was that the bathroom water was hard and the soap provided could not lather well for a good shower. Proximity to local shops was helpful and we were able necessary supplies. Another concern is drinking water - the hotel provides 500ml of water a day and if you require more you will have to pay for it! This I think is something they could look into given the warm weather that requires frequent rehydration
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food needs a i little bit of improvement. First 2 nights the dinner was sub par for international standards. Not too sure if it's because there weren't too many guests at the time. It did improve as more guests came but it should always be good.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities
The property has extended beach access, great breakfast options and iconic baobab trees
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

DIALOGUE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach and gardens are magnificent. The chef is awesome and staff friendly
Stayed 2 nights in Nov 2019

8/10 Good

CHANTELLE

Liked: Cleanliness, staff & service, room comfort
The hotel staff was awesome. They even made a cake for me on my birthday.
Stayed 6 nights in Sep 2019

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mombasa south Coast vacation
Hotel location is very good and the beach is beautiful. The staff are friendly but the breakfast and dinner room for improvement
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place, lovely location and the rooms were very nice. A great place to relax. This is a place I would definitely go back to.
Stayed 6 nights in Aug 2019

10/10 Excellent

Selamawit T.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place!!!
A beautiful resort with all more than necessary amenities. Delecious food, nice view, quiet and spotlessly clean. I mean, what do you want?! Stay at Jacaranda and I am sure you will remember the name for a long time to come.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 15 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are brilliant and can't do enough for you. Food was good, the pool was great, and all our rooms were lovely with a great view of the beach. Staff helped arranged transport back to the airport.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Price/quality has dropped
Check in was rather bad than helping. after 45 min waiting and explaining the 3rd time she's waiting for a feedback I decided to have a drink. The rooms were shown in the picture were not the room I got. I stayed in the same hotel before, food wise a full step down in offer and variation. There was no meal without finding empty trays...asking for do you have more of this and that. Pool guard was very friendly and willing to help. Waiters....2 out of 10 cut at least bring a smile in their face. the remaining seems not very interested. I wouldn't go again.
Stayed 2 nights in Jun 2019

8/10 Good

Nick

Liked: Cleanliness, staff & service, room comfort
IOBC Super
Great part of Diani Beach, good walks and wonderful sea views.
Stayed 2 nights in May 2019

8/10 Good

Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceklent detached beach cottages close to sea front.
Stayed 2 nights in Jan 2019