Shinshu Matsumoto Utsukushigahara Onsen Shoho

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shinshu Matsumoto Utsukushigahara Onsen Shoho

Front of property - evening/night
Japanese Western Room with living room and Open Air Bath (70sqm)
Japanese Western Room with living room and Open Air Bath (70sqm)  | Bathroom
Treatment room
Japanese Western Room with living room and Open Air Bath (70sqm)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
527 Satoyamabe, Matsumoto, Nagano-ken, 390-0221
  • Utsukushigahara Onsen
    2 min walk
  • Asama Hot Spring
    3 min drive
  • Matsumoto City Museum of Art
    4 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    31 min drive

Room options

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Triple Room with Private Bathroom

  • Sleeps 3
  • 3 Twin Beds

Japanese Style Room, West building

  • Sleeps 5
  • 1 Twin Futon

East Building Japanese Room with living room and Mist Sauna (55sqm)

  • 55 sq m
  • City view
  • Sleeps 5
  • 5 Twin Futons

East Building Japanese Room with living room, Open Air Bath and terrace (56sqm)

  • 56 sq m
  • Sleeps 5
  • 5 Twin Futons

Twin Room with Private Bathroom

  • Sleeps 2
  • 2 Twin Beds

Modern Traditional Single Room, Non Smoking (No View, Shared bath)

  • Sleeps 1
  • 1 Twin Bed

Modern Traditional Twin Room, Non Smoking (No View, Shared bath)

  • Sleeps 2
  • 2 Twin Beds

Modern Japanese Style Room, Non Smoking (No View, Shared bath)

  • Sleeps 2
  • 2 Twin Futons

Twin Room, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Japanese Western Room with living room and Open Air Bath (70sqm)

  • 70.0 sq m
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

Similar properties

About the area

Matsumoto

With a stay at Shinshu Matsumoto Utsukushigahara Onsen Shoho in Matsumoto, you'll be within a 5-minute drive of Matsumoto Castle and Utsukushigahara Onsen. .This hotel is 0.7 mi (1.1 km) from Matsumoto Folkcraft Museum and 1.7 mi (2.7 km) from Agatanomori Park.

What's nearby

  • Utsukushigahara Onsen - 2 min walk - 0.2 km
  • Asama Hot Spring - 3 min drive - 3.0 km
  • Matsumoto Castle - 4 min drive - 3.7 km
  • Matsumoto City Museum of Art - 4 min drive - 3.8 km
  • Matsumoto Performing Arts Center - 4 min drive - 4.3 km

Getting around

  • Matsumoto Station - 6 min drive
  • Midoriko Station - 20 min drive

Restaurants

  • ‪手打ち蕎麦兎々屋 - ‬4 min drive
  • ‪ガッツだ!ニボジロー - ‬4 min drive
  • ‪炭火焼肉くらた - ‬2 min drive
  • ‪丸山中華蕎麦店 - ‬18 min walk
  • ‪CAFE with DOG ”CUE” - ‬9 min walk

About this property

Shinshu Matsumoto Utsukushigahara Onsen Shoho

Hotel in Matsumoto with a sauna and a 24-hour front desk
Shinshu Matsumoto Utsukushigahara Onsen Shoho offers 97 accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a spa tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Make yourself at home in one of the 97 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and coffee/tea makers.
Enjoy a range of recreational amenities, including hot springs, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 9 AM for a fee.
Featured amenities include a computer station, a 24-hour front desk, and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Free return train station shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9 AM: JPY 2200 per person
  • Room service available

Things to do

  • Arcade/games room
  • Bike rentals
  • Hot springs
  • Karaoke
  • Sauna
  • A hot tub

Family friendly

  • Arcade/games room
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Luggage storage
  • No housekeeping
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 AM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Dinner is available by reservation only and cannot be requested after check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Public baths and chartered baths are available from 5 AM until midnight.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Shoho Matsumoto
Shoho Hotel
Shoho Matsumoto
Shinshu Matsumoto Utsukushigahara Onsen Shoho Hotel
Shinshu Utsukushigahara Onsen Shoho Hotel
Shinshu Utsukushigahara Onsen Shoho
Shinshu Utsukushigahara Onsen
Shinshu Matsumoto Utsukushigahara Onsen Shoho Hotel
Shinshu Matsumoto Utsukushigahara Onsen Shoho Matsumoto
Shinshu Matsumoto Utsukushigahara Onsen Shoho Hotel Matsumoto

Shinshu Matsumoto Utsukushigahara Onsen Shoho Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 50 reviews" "
Rating 8 - Good. 17 out of 50 reviews" "
Rating 6 - Okay. 6 out of 50 reviews" "
Rating 4 - Poor. 2 out of 50 reviews" "
Rating 2 - Terrible. 0 out of 50 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Gregory

Travelled with family
A One Time Experience.
Ok cool place, not cheap. But be prepared, this is a really local Japanese hotel. Almost no one speaks English behind the desk. The rooms are Japanese Rooms with Tatami, the Onsen's are beautiful and the key feature of the hotel. It's quite luxurious by Japanese standards but recognise you will probably be the only foreigners in the entire hotel. But a warning as they they played tricky in the booking. Booked two months in advance, non-smoking, city view. 24 hours before the booking they contacted me to say they had no non-smoking rooms so downgraded my a room with no view, and no toilet. Oh and if I wanted to upgrade, they offered to double what I was paying. Not cool, not acceptable. Thanks to Hotels.com and several panic emails we got sorted but this I found very scary way of managing. Was it because it was easier frustrate the foreigners then the locals? Having no one to speak English made it more a challenge. Thanks Hotels.com. You saved the day. So yes once we got there some things sorted out and found a nice staff member that helped, but be prepared this is a really local experience and don't expect the western sensibilities. It's a local culture, local way, and so it has its cool adventure side as well as its hiccups.
Stayed 1 night in Dec 2019

10/10 Excellent

T.B., Tokyo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location with a great view over the city of Matsumoto. The Onsens are wonderful, spacious and modern. Definitively worth booking a private onsen. Breakfast buffet has a broad set of choices of Japanese and western dishes. Staff is very friendly and speaks English.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

DP, Seattle, USA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was an excellent stay. Beautiful views of Matsumoto and the mountains, amazing open air bathes and amazingly friendly staff. Dinner was very good and breakfast was also great. Wish we had stayed longer!
Stayed 1 night in Mar 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Bonnie, Bangkok

Liked: Staff & service
Nice onsen and lovely staff. The in-room onsen is smaller than I expected but the public one is nice. Women's one has two indoor pools and two outdoor. Room comes with half board (set dinner and buffet breakfast).
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Great Experience. Excellent staff.
Stayed 2 nights in Feb 2018

6/10 Okay

Mizo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

kesashi

Stayed 1 night in Mar 2023

10/10 Excellent

Hon Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Hiroshi

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
スタッフの心配りが行き届いて気持ちいい。 お風呂も清潔に管理されていました。 コロナへの対応も素晴らしいと感じました。
Stayed 1 night in Sep 2022

10/10 Excellent

Yukiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Kaori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ソーシャルディスタンスが充分にとれるよう、レストランのテーブル配置や衝立で仕切りがなされていて、安心して利用できました。プライバシーもディスタンスも守られ、お風呂も広々しているので、脱衣も洗い場も浴槽も安心して過ごせました。
Stayed 1 night in Aug 2022

10/10 Excellent

Ha Ping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

SACHIKO

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
露天風呂の気持ち良いホテル
市内から10分程で着く高台に建つホテルです。駐車場も広く、玄関でのお出迎えも気持ちの良いものでした。ロビーも解放感があり松本市内を見渡せる景観は素晴らしいです。景観なしの部屋でしたが特に気になることはありませんでした。全体的に満足できる滞在でしたが、特に温泉は素晴らしかったです。展望風呂は男女入替え制で松本市内の眺望が楽しめる半露天風呂で気持ち良いのですが、それよりも庭園風呂は綺麗に清掃されており露天風呂は長く入っていられる程湯温も程よくリラックス効果は抜群でした。内風呂はとても広く、2つの湯ぶねで温度の違う造りとなっておりこれもまた良かったです。温泉に入ってのんびりするのにはお勧めです。泊まった日は生憎の天気でしたが、お天気の良い晴れた日は星空が楽しめるのではないでしょうか。是非また訪れたいホテルです。
Stayed 1 night in Jan 2020

10/10 Excellent

Tip Rossan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店很大,设施齐全,我们的房间正对松本城,夜景很美,温泉设施很好,尤其美人汤池,室外汤池正对夜景,虽然温泉水一般,但性价比实在很高,非常值得一去的酒店
Stayed 1 night in Jan 2020

10/10 Excellent

kojima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Tomoko

Business traveller
Stayed 1 night in Oct 2019

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
夕食のおもてなしが一番良かったです。 部屋はとても広く家族四人ゆっくり過ごせました。四人とも大満足で帰りました。 全て満足でした。ありがとうございました。
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良かった!
食事の時のボイラーの音が気味悪かったけど、我慢できる範囲。部屋は、安い部屋にしたから狭かった。食事のときの担当の方の接客がとてもよかった。今度は、部屋をグレードアップしてまた泊まりたい!
Stayed 1 night in Oct 2019

8/10 Good

yasushi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
温泉三昧で、とてもゆっくり過ごせました。又、行きたいと思っています。
Stayed 1 night in Sep 2019

10/10 Excellent

丸山敏, 静岡

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事とスタッフのサービスが良かった
Stayed 1 night in Sep 2019