Empress Angkor Resort & Spa

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Empress Angkor Resort & Spa

Outdoor pool, free pool cabanas, pool umbrellas
Lobby
Property entrance
View from property
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Spa
    Spa

Explore the area

Map
888 National Road 6, Siem Reap
  • National Road 6
    1 min walk
  • Cambodian Cultural Village
    2 min walk
  • War Museum Cambodia
    11 min walk
  • Siem Reap Angkor Intl. Airport (SAI)
    66 min drive

Room options

Empress Suite Room

  • 77 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Family Pool View

  • 90 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Studio Room

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Family City View

  • 90 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Superior City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Pool View

  • 45 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the area

Siem Reap

With a stay at Empress Angkor Resort & Spa, you'll be centrally located in Siem Reap, within a 5-minute drive of Pub Street and Angkor Night Market. .This family-friendly hotel is 4.8 mi (7.7 km) from Angkor Wat and 0.1 mi (0.1 km) from National Road 6.

What's nearby

  • Cambodian Cultural Village - 2 min walk - 0.2 km
  • Old Market Area - 4 min drive - 4.5 km
  • Pub Street - 4 min drive - 4.8 km
  • Angkor Night Market - 5 min drive - 5.0 km
  • Angkor Wat - 9 min drive - 7.7 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 66 min drive

Restaurants

  • ‪Amazon Angkor Restaurant - ‬3 min drive
  • ‪crystal angkor restaurant - ‬2 min drive
  • ‪Nearykhmer Restaurant - ‬3 min drive
  • ‪Nearadey Cafe - ‬3 min drive
  • ‪RedBuff - ‬18 min walk

About this property

Empress Angkor Resort & Spa

Lakefront hotel with 2 restaurants and a full-service spa
Empress Angkor Resort & Spa offers 390 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 24-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a sauna.

Children under 3 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The ryokan bathing area is open from 7:00 AM to 9:00 PM.
Make yourself at home in one of the 390 individually decorated guestrooms, featuring refrigerators and LCD televisions. Rooms have private balconies. Wired and wireless internet access is complimentary, while iPod docking stations and satellite programming provide entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and an outdoor tennis court. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Crown Cafe Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Siem Reap? This hotel has 4478 square feet (416 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Crown Cafe Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open 24 hours.
Dynasty Bar - This poolside bar specializes in international cuisine and serves brunch, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Crown Cafe Restaurant
  • Dynasty Bar

Things to do

  • Access to nearby outdoor pool
  • Fitness classes
  • Bike rentals
  • Children's pool
  • Ecotours
  • Full-service spa
  • Helicopter/aeroplane tours
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Access to nearby outdoor pool
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4478 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - prenatal
  • Massage/treatment rooms
  • Public bath open from 7:00 AM to 9:00 PM
  • Reflexology
  • Thalassotherapy

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 24-inch LCD TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must transfer via Airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Children under 3 years old are not allowed in the swimming pool or spa tub without adult supervision

Property is also known as

Angkor Empress Hotel
Empress Angkor
Empress Angkor Hotel
Empress Angkor Hotel Siem Reap
Empress Angkor Siem Reap
Empress Hotel Angkor
Empress Angkor Resort Siem Reap
Empress Angkor Resort
Hotel Empress Angkor
Empress Angkor & Spa Siem Reap
Empress Angkor Resort & Spa Hotel
Empress Angkor Resort & Spa Siem Reap
Empress Angkor Resort & Spa Hotel Siem Reap

Empress Angkor Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 161 out of 330 reviews" "
Rating 8 - Good. 121 out of 330 reviews" "
Rating 6 - Okay. 30 out of 330 reviews" "
Rating 4 - Poor. 7 out of 330 reviews" "
Rating 2 - Terrible. 11 out of 330 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deepak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Lu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service. Everything!
Stayed 1 night in Feb 2024

10/10 Excellent

Yan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonder place to stay. The staff are helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Khuy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Feb 2024

10/10 Excellent

Jin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel, beautiful decoration
Stayed 1 night in Feb 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are incredible helpful and friendly. An outstanding value for the price
Stayed 1 night in Dec 2023

10/10 Excellent

Manon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, smiley staff, comfortable bed, good shower. Would definitely stay again!
Stayed 1 night in Dec 2023

10/10 Excellent

Snehal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels that I have stayed in south East Asia. I definitely recommend this hotel to anyone young old solo or with family whether for business or vacation trip. It's an all * performer on all fronts hospitality decor room layout gym swimming pool interior property house keeping and anything that makes a guest feel comfortable and enjoy their stay.

8/10 Good

Saravy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the service, they’re very helpful, friendly, the only negative about the hotel is no Airconditioner in the hallway or in the lobby.
Stayed 6 nights in May 2023

8/10 Good

PRITIRANJAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay! Comfortable, good hospitality. Aircon can be a problem at times. Overall a great place to stay!
Stayed 3 nights in Apr 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

2/10 Terrible

Phillip

I showed up 4am to check in and no one around had go to another hotel
Stayed 1 night in Jul 2022

8/10 Good

Bruno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It as a convenient stay and I liked it. however unfortunately the spa area was closed due to the after-effects of covid, this was a bit of a disappointment. but very friendly and helpful staff, clean, quiet and safe.
Stayed 1 night in Jun 2022

4/10 Poor

MARICHU

Stayed 2 nights in Apr 2022

4/10 Poor

MARICHU

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
FAMILY 2 NIGHTS VISITS
DUE TO PANDEMIC JUST OPEN, LACK OF STAFFS THE PLACE IS CREEPY AND LACK OF SUPPLIES. DIFFICULT TO COMMUNICATE WITH STAFFS. NEED A LOT OF IMPROVEMENTS. MOST OF THE TOWELS AND BATHROOM SUPPLES NEEDS IMPROVEMENTS.
Stayed 2 nights in Apr 2022

8/10 Good

Raja Suryanarayanan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, grand looks, large rooms. Internet is awful and for the complimentary breakfast, the same menu repeated for all 5 days. Friendly staff and and nice bar!!
Stayed 5 nights in Dec 2021

6/10 Okay

Oeng

Travelled with family
Not valuable and not cleanliness
If you come to SiemReap Cambodia, i don't recommend this hotel. First when check-in, they give us a wrong room and after that we asking them to changes. And they change room for us and dirt everywhere.
Stayed 2 nights in Oct 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were satisfied...with the hospitality and services...
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were collected at the airport by very helpful hotel check in staff, the hotel reception is very grand and nothing is too much trouble for the staff. The room was immaculate with crisp white sheets and a huge roll top bath. The room had very efficient air conditioning and bottled water provided daily. The hotel is full of beautiful traditional classic Cambodian furniture and statues. The hotel provides an evening shuttle to town daily and will also book drivers to take you on temple tours.
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Erick, Houston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Resort! Excellent service. Close to downtown.
Stayed 3 nights in Feb 2020

10/10 Excellent

Rod, Wollongong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 11 nights. My teenage boys, my wife and I Communication before we arrived was excellent and arranging transfers was easy and on time. This hotel is rated 4 star, but the service we received was as good as the service anywhere I have stayed at 5 star.. including comparing to France, England, Germany, Japan, Australia/NZ. Would definitely recommend this to other couples and families. The hotel is a little way out from the city centre.. but a ride by tuktuk was only $5 US each way and was available any time we wanted. A really enjoyable stay.
Stayed 11 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

Mick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are courteous, helpful, and nice. The place is huge, a bit outdated but overall a nice hotel!
Stayed 2 nights in Jan 2020