Empress Residence Resort & Spa Siem Reap, KHM - Best Price Guarantee

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Dates

December 2024

January 2025

Indoor pool, outdoor pool, open 9:00 AM to 9:00 PM, free pool cabanas

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Pool

Hot tub

Gym

Parking included

Air conditioning

Explore the area

#888, National Road 6, Siem Reap

National Road 6
1 min walk
Cambodian Cultural Village
2 min walk
War Museum Cambodia
11 min walk
Siem Reap Angkor Intl. Airport (SAI)
66 min drive

Room options

Superior Double or Twin Room, City View

45 sq m
City view
Sleeps 2
1 Queen Bed OR 2 Large Twin Beds

Diamond Suit Room

72 sq m
Sleeps 3
1 Queen Bed

1 bedroom, Frette Italian sheets, hypo-allergenic bedding, down duvets

Deluxe Double or Twin Room, Pool View

45 sq m
Sleeps 3
1 Double Bed

Deluxe Family Pool View

90 sq m
Sleeps 4
2 Large Twin Beds and 1 Queen Bed

Superior Family City View

90 sq m
City view
Sleeps 6
1 Double Bed and 2 Twin Beds

Premier Deluxe Family Room

90 sq m
City view
Sleeps 5
1 King Bed and 2 Twin Beds

Premier Deluxe Twin/Double Room

45 sq m
City view
Sleeps 3
1 King Bed OR 2 Twin Beds

Similar properties

Pool

Hot tub

Spa

Kids pool

for 1 night

includes taxes & fees

7 Dec - 8 Dec

About the area

Siem Reap

With a stay at Empress Residence Resort & Spa, you'll be centrally located in Siem Reap, within a 5-minute drive of Angkor Night Market and Pub Street. .This golf hotel is 4.8 mi (7.7 km) from Angkor Wat and 0.1 mi (0.1 km) from National Road 6.

What's nearby

Cambodian Cultural Village - 2 min walk - 0.2 km
Old Market Area - 4 min drive - 4.1 km
Angkor Night Market - 4 min drive - 4.6 km
Pub Street - 4 min drive - 4.9 km
Angkor Wat - 9 min drive - 7.7 km

Getting around

Siem Reap Angkor Intl. Airport (SAI) - 66 min drive

Restaurants

‪Amazon Angkor Restaurant - ‬3 min drive
‪crystal angkor restaurant - ‬2 min drive
‪Nearykhmer Restaurant - ‬3 min drive
‪Nearadey Cafe - ‬3 min drive
‪RedBuff - ‬18 min walk

About this property

Empress Residence Resort & Spa

Luxury hotel with 2 restaurants connected to the convention center in Siem Reap

Empress Residence Resort & Spa offers 146 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature Frette Italian sheets and down comforters. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Siem Reap hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

4 spa tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mealea Spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Make yourself at home in one of the 146 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Your memory foam bed comes with down comforters and Frette Italian sheets. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 spa tubs, a health club, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy international cuisine at Dynasty Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Siem Reap? This hotel has 5382 square feet (500 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.

Dynasty Bar - This poolside cocktail bar specializes in international cuisine and serves brunch, lunch, and dinner. A children's menu is available. Happy hour is offered.

Crown Restaurant - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Happy hour is offered. Open daily.

Kroya Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Happy hour is offered. Open daily.

Royal Pool Bar - This poolside restaurant specializes in international cuisine and serves brunch, lunch, and dinner. Happy hour is offered. Open daily.

A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Languages

Chinese (Mandarin), English, Khmer

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free valet parking on site
Limited on-site parking
Wheelchair-accessible parking and van parking available
Height restrictions apply for on-site parking

Food and drink

2 restaurants and 1 coffee shop/cafe
1 swim-up bar, 1 poolside bar and 1 bar
24-hour room service
Coffee/tea in a common area

Restaurants on site

Dynasty Bar
Crown Restaurant
Kroya Restaurant
Royal Pool Bar

Things to do

4 hot tubs
Access to nearby health club
Access to nearby indoor pool
Access to nearby outdoor pool
Fitness classes
Bike rentals
Billiards/pool table
Children's pool
Fitness centre
Full-service spa
Helicopter/aeroplane tours
Indoor pool
Outdoor pool
Pilates classes
Sauna
Shopping
Steam room
Yoga classes

Family friendly

Access to nearby indoor pool
Access to nearby outdoor pool
Children's pool
Corner/local shop
Indoor pool
Laundry facilities
Outdoor pool
Pool gate
Fridge
Snack bar/deli
Soundproofed rooms

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop
Library
Lockers available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Free food shopping service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Business services

24-hour business centre
Computer station
Conference centre (5382 square feet of space)
Meeting rooms

Outdoors

BBQ grill(s)
Free pool cabanas
Garden
Picnic area
Pool sunloungers
Pool umbrellas
Terrace

Spa

16 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Outdoor treatment areas
Sauna
Spa open daily
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Grab bar near toilet
Phone accessibility kit
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-accessible (may have limits)

Couples dining
Designated smoking areas
Romance packages available
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Down duvet
Frette Italian sheets
Hypo-allergenic bedding
Memory-foam mattress
Pillow menu

Bathroom

Dressing gowns
Bath or shower
Bidet
Deep-soaking bath
Designer toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Towels

Entertainment

32-inch flat-screen TV
TV channels
Premium channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Fridge

Access via exterior corridors
Desk
Desk chair
Free local calls
Free newspapers
Guidebooks/recommendations
In-room massage
Individually furnished
Iron/ironing board (on request)
Phone
Safe
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:

Fitness facility
Sauna
Spa tub

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 35.0 per day

Payment types

Important information

Optional extras

Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

A car is required for transportation to and from this property

Parking height restrictions apply

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Empress Residence

Empress Residence Hotel

Empress Residence Hotel Siem Reap

Empress Residence Siem Reap

Empress Residence Resort Siem Reap

Empress Residence Resort

Empress Residence Resort Spa

Empress & Spa Siem Reap

Empress Residence Resort Spa

Empress Residence Resort & Spa Hotel

Empress Residence Resort & Spa Siem Reap

Empress Residence Resort & Spa Hotel Siem Reap

Empress Residence Resort & Spa Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

6/10 Okay

Verified traveller

Travelled with partner

26 Jan 2020

Liked: Cleanliness, property conditions & facilities

The hotel was nice and very quiet, but the bed was so hard we couldn't sleep on it. We asked for a softer mattress or a topper but nothing was available. The hotel is a long way from Siem Reap centre or any amenities, so even getting some shopping requires a taxi or tuc-tuc, as the hotel is on a busy main road with no pavements.

Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner

2 Oct 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is very French Colonial, its incredibly beautiful and the staff & rooms were excellent at all times.

Stayed 13 nights in Sep 2019

10/10 Excellent

Verified traveller

22 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A dream holiday

The only complaint is I had to leave - outstanding hotel with outstanding service in an outstanding country.a

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family

22 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Outstanding suites with a very reasonable price tag

Stayed 5 nights in Aug 2019

10/10 Excellent

Christopher

11 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 5 ***** Hotel

Less food amenities around hotel location. Have to have meals at Hotel's restaurant. Great breakfast spread

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children

19 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities

This is a grand and beautiful hotel. The artistic details are amazing. Staff were very friendly and arranged free rides into town for us which I thought was above and beyond. Our rooms were nice and spacious. I would love to give it 5 stars but the breakfast was possibly the worse we've ever had at a hotel and in stark contrast to everything else about this beautiful hotel. There were very few Western options and the ones that were available were very Chinese style Western. We live in China so are quite used to the Chinese hotel breakfast but even in China there are usually a few pastries or some decent bread or cheese. We agreed that we might stay again because it was so beautiful but if we did we'd just forego the free breakfast and go out in Siem Reap fo morning meal.

Stayed 1 night in Feb 2019

10/10 Excellent

Alison

11 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel was lovely. It was about 10 minutes from pub street and about 5 or so from the airport. The shuttle to pub street every evening was great. I'm so glad we chose this hotel.

Stayed 7 nights in Jan 2019

6/10 Okay

Nilesh

29 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

Amazing trip except swimming pool closed without any notice

Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

26 Dec 2018

Liked: Cleanliness, staff & service, room comfort

Overall good hotel, comfortable stay, close to airport and about 15 minutes away from market area (pub street). Facilities were good and well maintained. Rooms were quite spacious, we had two interconnecting rooms for family for four. Spa experience was also quite good. Most of the employees were nice and courteous. Special mention of Vandy who was quite informative and always ready to help. Few points though, breakfast was quite average (for 4+ star hotel) with no variation at all. We were there seven days and had the exact same breakfast served every single day! For a five star hotel there were no facilities or any entertainment for kids other then the pool. A kids club or some local activities or movie by the pool would have been nice to keep kids entertained.

Stayed 7 nights in Dec 2018

10/10 Excellent

Jeanie, Houston, TX

30 Sept 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel, spa is delightful, pool is pristine and refreshing. Very comfortable beds and well appointed rooms Highly recommend

Stayed 1 night in Dec 2016

10/10 Excellent

Suzy, Australia 🇦🇺

8 Sept 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This property has all the trimmings for a comfortable stay in Siem Reap. Although we were given a room in a wing where other guests created enough noise to be a real nuisance and affect my ability to sleep soundly. Perhaps I could have complained and had it actioned, however I was just so busy being a tourist that I let it go. I intentionally chose this venue as it was out of town away from Pub strewt to avoid noise. Also-be wary of the exorbitant prices charged for food and drinks at the bar of the property. Given you can get drinks in the town for $1-$3 when you are charged $7 it leaves a bitter taste. The best thing is the incredible staff. Thankyou

Stayed 3 nights in Aug 2018

8/10 Good

WL, Los Angeles

27 Jun 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel

This hotel is on a main street but stays very quite. Eateries and bars are close by within about 10 minutes’walking. I went in May and the weather was hot and humid and there was a lot of mosquito. I do hope they can put the electrical mosquito repellent in the room and the lobby. Staffs were very timid and you have to say “Hi” to them first. The hotel needs to train them.

Stayed 4 nights in May 2018

6/10 Okay

Andrew

1 Jan 2018

Liked: Cleanliness, staff & service, room comfort

A little tired needs renovation.

10/10 Excellent

Charlotte

23 Sept 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Beautiful hotel! Room was sublime, pool was great. Prices at the hotel resturant / bar were very steep! But they offer a free shuttle to the town and pub street (which is definitely recommended visiting) but only at 6pm until 9pm. Any other time is not free. Nothing to do in local area so using shuttle is advisable.

Stayed 2 nights in Sep 2017

10/10 Excellent

Ashlee, Townsville, Australia

28 Aug 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury Hotel on the Outskirts of Siem Reap

When you drive into Siem Reap the line of luxury hotels on both sides of the road is an amazing sight, and we were shocked to realise one of those hotels was ours. It was a grand entrance to say the least. On arrival our bags were collected and taken to our room whilst we checked in. During the check in process they took us around to a waiting area with welcome drinks and hot towels to relax and wait. Once we were in our mini apartment (which is again something we did not expect) our doorbell rang. It was a waiter with some mango and banana for us to enjoy. We stayed when they had an international buffet night (all you can eat for $15.00USD per person) with some talented local and traditional enterntainment. Definitely worth a look if you are staying when they have this on. We used the tour desk in the hotel to organise a Sunrise Angkor Tour. The guide we had for the day was so knowledgable about the history of Angkor. I could not believe how much he knew! It was fabulous to be able to explore this amazing part of Cambodia with someone who knew what they were talking about.

Stayed 3 nights in Aug 2017

6/10 Okay

Susan, Okinawa

23 Aug 2017

Liked: Cleanliness, staff & service

Very Good Customer Service

Though he customer service was good, the hotel has room for improvements; 1. Wifi was horrible; limited to no connectivity throughout the day 2. Breakfast buffet, though free, the same food was prepared and presented everyday (even on the weekends) If you are looking for a place to relax, this is not the hotel, for the atmosphere is family friendly: Linus music and kids playing most of the day (meaning you hear this throughout the day).

Stayed 8 nights in Aug 2017

10/10 Excellent

Verified traveller

23 Aug 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay everything was catered for our stay including the children. We would go back in a heartbeat. Kudos to all the staff.

Stayed 5 nights in Jul 2017

10/10 Excellent

jonathan

17 Aug 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Siem Reap - Empress

My family and I found the hotel to be excellent. Clean, great service. Free airport transfer. Would thoroughly recommend.

Stayed 3 nights in Aug 2017

6/10 Okay

Susan, Korea

12 Aug 2017

Cambodia Vacay

I fell in love with the hotel as soon as I checked-in. The staff was friendly, the room was quaint, and the spa was subperb. Some not so good moments: a gecko was in my room for 2 days, the breakfast buffet was always the same (they would run out of food everyday), lunch and dinner menus were so-so. The pool was very nice. If you are looking for a quiet place to stay, this is not the hotel: Loud music every night, hotel guests very loud, and wifi is horrible. If you want a family getaway with limited electronics for the family (since the wifi is terrible), this is the place.

Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

10 Aug 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay - amazing place

The hotel was superb. Excellent facilities and the staff went above and beyond to help us enjoy our stay

Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

3 Jul 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel was very nice. Beautiful accommodations

Really enjoy this hotel. Very beautifully decorated. Peaceful place. Restaurant staff was painfully slow at outdoor seating but other than that this place was great!

Stayed 2 nights in Jun 2017

4/10 Poor

Verified traveller

5 Jun 2017

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel building is impressive. Inside detailing is no-expense-spared: never seen anything so meticulously presented, with plentiful authentic Khmer artifacts. Pool is great. However, the colour ambience is rather sombre and dark, like a tomb. The bad point is the buffet breakfast: only 1 meat choice (either ham or rubbery sausage). All other choices are non-meat and noodle varieties. Very bad waiter service: plates never cleared until the end.

Stayed 3 nights in May 2017

8/10 Good

Davidson

12 Apr 2017

Liked: Cleanliness, staff & service, room comfort

Good Hotel (expensive menu)...

Good Hotel, close to the airport and free shuttle bus. Other than that, no much to do around. Food and beverage inside of the hotel is about 5 to 10 times more expensive than out in the street.

10/10 Excellent

P.K., Edmonton Alberta Canada

13 Mar 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation to Angkor Wat

What an awesome experience to enjoy some historical wonders of Cambodia at Angkor Wat and have wonderful modern amenities at our hotel Empress Residence Resort & Spa! Thank you

10/10 Excellent

Jeremy

4 Mar 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Communication occasionally was an issue and we were sometimes misunderstood. Good breakfast with excellent choice of Asian and European food

Empress Residence Resort & Spa

Photo gallery for Empress Residence Resort & Spa

Reviews

Very good

Popular amenities

Explore the area

Room options

View all photos for Superior Double or Twin Room, City View

Superior Double or Twin Room, City View

View all photos for Diamond Suit Room

Diamond Suit Room

View all photos for Deluxe Double or Twin Room, Pool View

Deluxe Double or Twin Room, Pool View

View all photos for Deluxe Family Pool View

Deluxe Family Pool View

View all photos for Superior Family City View

Superior Family City View

View all photos for Premier Deluxe Family Room

Premier Deluxe Family Room

View all photos for Premier Deluxe Twin/Double Room

Premier Deluxe Twin/Double Room

Similar properties

Empress Angkor Resort & Spa

Empress Angkor Resort & Spa

About the area

Siem Reap

What's nearby

Getting around

Restaurants

About this property

Empress Residence Resort & Spa

Languages

Property amenities

Internet

Parking and public transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Empress Residence Resort & Spa Reviews

Reviews

Very good

9.0/10

8.6/10

7.6/10

8.6/10

Reviews

6/10 Okay

Verified traveller

Verified traveller

10/10 Excellent

Verified traveller

Verified traveller