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Golden Citadel Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Golden Citadel Hotel

Outdoor pool, pool umbrellas, pool loungers
Lobby sitting area
Minibar, in-room safe, desk, laptop workspace
Property entrance
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping

Explore the area

Map
National Road 6, Banteay Chas Village, Slorkram Commune, Siem Reap, 17252
  • Wat Bo
    17 min walk
  • Charles de Gaulle Road
    18 min walk
  • Royal Garden
    19 min walk
  • Siem Reap Angkor Intl. Airport (SAI)
    55 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 35 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

  • 60 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Siem Reap

When you stay at Golden Citadel Hotel in Siem Reap, you'll be near the airport, within a 5-minute drive of Pub Street and Angkor Night Market. .This hotel is 4.3 mi (6.8 km) from Angkor Wat and 0.4 mi (0.6 km) from Psa Leu Market.

What's nearby

  • Siem Reap Royal Residence - 19 min walk
  • Angkor National Museum - 2 min drive
  • Old Market Area - 3 min drive
  • Pub Street - 3 min drive
  • Angkor Night Market - 4 min drive

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 55 min drive

Restaurants

  • ‪Pho Pho Restaurant - ‬6 min walk
  • ‪Peace Cafe - ‬3 min drive
  • ‪Mekola - ‬17 min walk
  • ‪Ngy Ky Restaurant - ‬6 min walk
  • ‪Phanha Khmer Restaurant - ‬16 min walk

About this property

Golden Citadel Hotel

Hotel with free parking, near Pub Street
Golden Citadel Hotel offers 27 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Siem Reap hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.
Make yourself at home in one of the 27 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries.
Don't miss out on recreational opportunities including an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Local area shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–10:00 AM: KHR 5 for adults and KHR 3 for children
  • 1 restaurant
  • Room service available

Things to do

  • Bike rentals
  • Children's pool
  • Outdoor pool
  • Spa services

Family friendly

  • Children's pool
  • Dining table
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment room(s)
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 150
  • 4 steps to reach property
  • Tile flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately KHR 5 for adults and KHR 3 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Golden Citadel Hotel Siem Reap
Golden Citadel Siem Reap
Golden Citadel
Golden Citadel Hotel Hotel
Golden Citadel Hotel Siem Reap
Golden Citadel Hotel Hotel Siem Reap

Golden Citadel Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 21 reviews" "
Rating 8 - Good. 6 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is family owned and you couldn’t find nicer, kinder people anywhere. They treat their customers like family. They try their best to serve their clients and do a wonderful job. The only criticism is the location. The entrance is down an alley that looks pretty rough. There is garbage and discarded things in many places. That being said, there are families living in this alley and although it looks rough, we never felt unsafe walking down it. In fact you are likely to hear greetings from these people, especially the children who like to say ‘hello’ in English. In conclusion, the hotel is nice and clean, it is a bit sparse in decorations, the price is great, the pool is wonderful, and the owners and staff are the best. So long as the alley doesn’t bother you, I would recommend it.
Stayed 4 nights in Feb 2020

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend this hotel for sure
Can’ Think of anything wrong this hotel , owner , staff very friendly , the location is great , enjoyed it , the pool is clean , breakfast good plus , what more ?
Stayed 5 nights in Jul 2019

10/10 Excellent

Tulio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They really will look after you very well!
They really looked after us well! The room is clean, beds are comfortable, there is bathtub and separate good shower. Air con is strong and there's a balcony with a pool. They can look after transport to the temples, our driver was very nice always offering water, taking us up and down always smiling. A++ definitely recommend!
Stayed 3 nights in Jan 2019

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and friendly service
Clean, safe, and friendly service!
Stayed 2 nights in Nov 2018

4/10 Poor

stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Can’t expect more for the price.
The hotel is located in a rural area. No street pavement. No sound insulation at all; Noises can be heard from outside of the room and downstairs. Towels are old and smell.
Stayed 2 nights in Nov 2018

8/10 Good

Jacob

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Jacob

Liked: Cleanliness, staff & service, room comfort
Problem with drain of the bathroom room 306
Stayed 1 night in Jan 2018

10/10 Excellent

raghavendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The staff and service was great. The hotel is a little away from the main areas but still very accessible .
Stayed 3 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room not as what expected.friendly staff,good food at their restaurant, but it’s nicer if all rooms are with veranda,location is not so good as we need to walk bit far from main road and tuktuk drivers are not so fluent in english have a hard time communicating with them.
Stayed 2 nights in Jan 2018

10/10 Excellent

James M., Canberra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Friendly and helpful staff, nice room, affordable price, good value for money. Highly recommend!
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Amenities
夜遅くの到着となったため、無料ピックアップは使えないとのことでした。日本語版に片道送迎無料と書いてあったので、空港まで送るのはどうかというとそれはできないとの対応です。 また、4部屋に7人宿泊しましたが、電話が通じない部屋２、ポットがない部屋１、ドライヤーがない部屋１、グラスがない部屋２など、設備が記載と違っていました。 お部屋は概ね清潔でしたが、バスタオルがひどい。朝食はおいしく、量も十分でした。体調不良者がいたので夕食をレストランでとろうとしたらクローズだという。前日はオープンしていたのであてにしていたので大変でした。 価格を抑えて割り切って宿泊するにはよいと思います。
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
空港、アンコールワット、市街地に近くて立地が良かった。 ただホテルがメインの通りから少し入ったところにあるので、一人で夜は歩くのは少し怖いかも。 しかし、治安の悪さは感じなかった。 ホテル自体は清潔。 ただ鍵が閉まりにくかったり、トイレが流れにくい。 クーラーも温度調節ができなかった。 しかし、不自由するほどではない。
Stayed 3 nights in Jan 2020

10/10 Excellent

ヤンバルクイナ, 北海道

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
低価格の割にアメニティが充実してて清潔。 最高のホテル。
Stayed 1 night in Aug 2019

10/10 Excellent

変態, 神奈川

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感あって綺麗だし何よりバスルーム、部屋も広々してて快適！最高だぜ！受付員も優しい人達ばっかで素晴らしいホテル!!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me ha gustado todo la verdad pero lo que más sin duda ha sido su personal. Nos trataron de forma impecable en todo momento haciéndonos disfrutar de cAda momento. Todo han sido facilidades, sonrisas y predisposición a ayudarnos en cualquier cosa que pudiésemos necesitar. Simplemente excelente
Stayed 4 nights in Jul 2019

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consigliatissimo
L'hotel si trova leggermente fuori dal centro,ma la struttura complessivamente è buona,la stanza è grande,con balcone che dà sulla piscina sottostante. La zona è tranquilla e silenziosa,camera pulita,colazione semplice ma abbondante,provate il the caldo al limone,buonissimo!!!!! L'hotel è pulito,personale molto cordiale e gentile,servizio tuc tuc fuori dall' hotel (si può prenotere direttamente dall'hotel per visitare Angkor Wat,chiedete di Mister Dong!!!) Piscina un po piccolina,ma funzionale,con tante sdraio e lettini per gli ospiti,immersa nel verde. Super consigliato!!!
Stayed 4 nights in Nov 2018

8/10 Good

Valentino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ritorno a siem Reap.
Buona sistemazione, camera con letto grande e comodo.ottima colazione.umico inconveniente la doccia che ogni volta allargava tutto il bagno. Transfer aeroporto 5 €.perfetto. in città si mangia bene con 5/8 € il costo più alto è l,ingresso et ai templi.
Stayed 2 nights in Jan 2018

10/10 Excellent

Maypo, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
Bel Hotel con piscina un po fuori dalla zona mercato dove sono i locali, ma con un tuk tuk ci metti pochi minuti
Stayed 3 nights in Jan 2018

8/10 Good

Big, BKK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean and great staffs. Quiet location. Far from noises of main area (2km). Wifi can be connected but no internet in room 504 and 506.
Stayed 2 nights in Jan 2018

10/10 Excellent

soheeKim, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗한 호텔
화장실 수압이 좋고, 뜨거운 물이 잘 나옴. 객실도 깨끗하고, 수영장도 좋음. 다만 객실문 아래 틈으로 들어오는 아주 작은 벌레들은 어쩔 수 없는 것 같음. 직원들도 친절하고 밖에는 툭툭 기사님들이 계셔서 이동이 수월함.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klare Weiterempfehlung
Sauberes neues Hotel. Freundliches Personal. Einziger verbesserungpunkt aus unserer Sicht ist die Flyer von den Anbietern der sightseeing Touren vorzuhalten. Die Zimmer sind neuwertig eingerichtet, wir haben uns hier sehr wohl gefühlt.
Stayed 4 nights in Oct 2017