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Siem Reap Palace Hotel & Spa

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Siem Reap Palace Hotel & Spa

Outdoor pool, pool umbrellas
Garden
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Interior
Lobby

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Room service
  • Spa
  • Parking included

Explore the area

Map
House 173, Wat Damnak Village, Sala Kamreak Commune, Siem Reap, Siem Reap, 17252
  • Wat Damnak
    4 min walk
  • SPOONS
    1 min walk
  • Giant Ibis Bus Terminal
    4 min drive
  • Siem Reap Angkor Intl. Airport (SAI)
    58 min drive

Room options

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Twin Room

  • 50 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

  • 105 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Palace Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Palace Suite

  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Garden view

Junior Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Pool View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Room, Pool View

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Siem Reap

A stay at Siem Reap Palace Hotel & Spa places you in the heart of Siem Reap, within a 15-minute walk of Pub Street and Angkor Night Market. .This spa hotel is 4.4 mi (7.1 km) from Angkor Wat and 0.2 mi (0.3 km) from Wat Damnak.

What's nearby

  • Siem Reap Art Center Night Market - 6 min walk
  • Old Market Area - 6 min walk
  • Pub Street - 9 min walk
  • Angkor Night Market - 13 min walk
  • Siem Reap Royal Residence - 3 min drive

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 58 min drive

Restaurants

  • ‪Khmer Grill Coffee & Bar - ‬2 min walk
  • ‪Embargo - ‬6 min walk
  • ‪Sister Srey Cafe - ‬7 min walk
  • ‪Cuisine Wat Damnak - ‬4 min walk
  • ‪Sambo Restaurant - ‬4 min walk

About this property

Siem Reap Palace Hotel & Spa

Central hotel with a full-service spa connected to the convention center in Siem Reap
Siem Reap Palace Hotel & Spa offers 26 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Siem Reap hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages.
Make yourself at home in one of the 26 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free self parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Siem Reap Palace Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Pick-up airport shuttle (surcharge) from 7:00 AM to 9:00 PM
  • Airport shuttle on request

Food and drink

  • Local cuisine breakfast available for a fee daily 6:30 AM–10:00 AM: USD 7 for adults and USD 7 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Archery
  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment room(s)
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 80
  • In-room accessibility
  • Pool access ramp on site
  • Smooth flooring in room
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 50
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Fan
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 7 for adults and USD 7 for children
  • Airport shuttle fee: USD 50 per vehicle (maximum occupancy 3)
  • Airport shuttle fee per child: USD 10 (from 5 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Siem Reap & Spa Siem Reap
Siem Reap Palace Residence
Siem Reap Palace Hotel & Spa Hotel
Siem Reap Palace Hotel & Spa Siem Reap
Siem Reap Palace Hotel & Spa Hotel Siem Reap

Siem Reap Palace Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 36 out of 45 reviews" "
Rating 8 - Good. 7 out of 45 reviews" "
Rating 6 - Okay. 1 out of 45 reviews" "
Rating 4 - Poor. 1 out of 45 reviews" "
Rating 2 - Terrible. 0 out of 45 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 20 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 7 nights in May 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
For a relatively new hotel our stay was great. The staff are very attentive, more than willing to help with anything including carrying our very heavy suitcases down a flight of stairs! Room was very roomy with a separate shower and toilet. Plus we were upgraded for free to a room with balcony on arrival! Breakfast was fine but the portion sizes could have been bigger. Pool area was really nice and relaxing. We’d definitely stay again.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
location was good.very friendly staff house cleaning was bad.sink stayed dirty for all 4 days we stayed.
Stayed 4 nights in Feb 2020

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will go back to Siem Reap because of this hotel
We are regular travellers, we like to travel in different countries and cities. This hotel is probably the hotel we enjoyed our time the most, the best hotel experience ever! Loved the pool and facilities a lot, but it was really the hotel staff made this hotel so outstanding. Nicky trained her staff so well, our receptionist, Lilly, made sure of almost everything go smooth for us. Morgan had a stick to assist his walk, they noticed that and arranged our tours and accommodation accordingly, in such a professional way, we felt like we were important friends to them and they went so many extra miles to make sure we were comfortable and happy. I can not say enough thanks to them. We will go back to Siem Reap because of this hotel.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
The front desk staff is fantastic. When we first arrived, we were greeted with a welcome drink, wet towel and mochi dessert. The ladies at the front desk were very helpful and friendly especially Lily. They made us feel very welcome and I would definitely like to return there. The only downside is there’s no elevator and we had to climb the flight of stairs to our room but the hotel reassured us that they will have an elevator in 2 months time.
Stayed 5 nights in Jan 2020

10/10 Excellent

Dunja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Quality vs. price ratio in this hotel is unexpectedly high. I wholeheartedly recommend staying at this hotel. Everything from airport pick-up to breakfast service, cleaning and organizing Angor Wat tour was spot on. The pool is not big, but perfect for a morning or after sightseeing swim and relaxation. Located in a quiet alley, but only minutes away from the restaurants and approx 15mins by foot from Pub street. Perfect if you want to experience the quieter side of Siem Reap.
Stayed 3 nights in Jan 2020

6/10 Okay

Noel

Liked: Staff & service, room comfort
Excellent staff
Most of the staff are very helpful and respectful. The manager Sina went out of her way to accomodate me after an unfortunate incident. The Asian breakfast and the coffee were very good. The western breakfast was not good at all.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect stay
The room and facilities were beautiful, but what really made the experience was the staff. They were so welcoming, helpful, and responsive to requests. The front desk set up tours for us as well as transportation to and from the airport, and everything turned out flawless. The location is ideal for walking pretty much anywhere in town.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Nov 2019

10/10 Excellent

Jeff, NYC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and modern everything worked flawlessly. Service was exceptional every time you walked into the hotel from the street you were greeted with a cool scented towel. The water in the pool was so crystal clean that it could’ve easily been mistaken for empty... I’m really not exaggerating.The entire staff went out of their way to ensure that everything was perfect in a very friendly and respectful way. We enjoyed it so much we extended our stay three times. I will certainly stay here again.
Stayed 2 nights in Dec 2019

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefect place to stay ! Super helpful staff ! Location is awesome . Nothing I can complain about , highly recommended!!
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was super clean .room was big .bed was very comfortable. Shower was amazing . Staff very friendly. Professional. Food was excellent. Location is close to the pub street and all the restaurants and bars .
Stayed 10 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star just open price was cheap room was excellent staff are friendly
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quaint and nice. The staff, pool, and food and drinks were great.
Stayed 2 nights in Nov 2019

10/10 Excellent

Joji

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is new & beautiful. Staffs are helpful & very friendly. It is conveniently located near the night market but it’s quiet since it’s inside an alley. Food in restaurant is nice too.
Stayed 4 nights in Nov 2019

10/10 Excellent

Nick, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic place to stay. Was my first time in Siam Reap. From the second i walked in i was treated like royalty by the staff! Welcome drink and snack. Introduction to the property and information on tourist sites, local restaurants, etc. The room was Amazing! The shower, the bed, even the tv selections was great. The pool is also beautiful! Plus poolside drinks and food service was incredible. Also the prices are very good. I wish i could remember everyones names. The girls that work the front desk are so kind and accommodating. And the servers at the restaurant and pool were great. Never waited for anything. They were ready to serve. I will definitely be staying here again. Thank you all!
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff! Very helpful, wonderful to chat with, and very informative about the surrounding area. The food and room service is great, and the room is absolutely spotless. This is a perfect hotel, in a great area with great people working there. I would always recommend staying here if visiting Siem Reap.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch service! Served us like vip guest! Good location! Nice food! We stayed 3 accomodation in total of our trip but none of them are great like this property! Very recommend
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size and balcony were spacious. Breakfast was tasty with wonderful coffee. Hotel serves lunch n dinner but did not try. The staff and especially their managing director Borey was very attentive and doing anything and everything to ensure a pleasant stay. Thank U ! Location is good as its just minutes walk to cafes, restaurants, temples and Pub Street. And the complimentary pickup to and from airport was much appreciated :) Very good value. Hope to come back and stay again.
Stayed 5 nights in Sep 2019