6/10 Okay
Denisia
Travelled with partner
3 Oct 2025
Liked: Cleanliness
Overall an okay stay given the purpose of the trip. Food was not great and extremely overpriced with the exception of the authentic Jamaican foods in the breakfast buffet. As we are from the Caribbean, we expected and were very much looking forward to more authentic Jamaican foods on the lunch and dinner menus, but I can appreciate that the hotel may be mostly catering to international guests. The Jr Suite room was spacious and clean however it was very noisy from the busy street infront on the hotel. The AC in the room was very cold and comfortable given the hot climate in Kingston. Hotel pool area was beautiful and very spacious to relax and enjoy but there was very limited bar staff service. On site cafe was a convenient place to grab a light snack, lunch or drinks however there was very limited staff service there. At times there were no staff present at all for periods of time to take orders or to serve customers. Some of the staff were not attentive enough serving customers. The lobby area was very tastefully designed and a lovely place to sit and relax. Front desk staff were friendly and even gave us an unusually early check-in. Overall a good place to stay for a short business trip or if you are in Jamaica to visit the US Embassy.
Denisia
Stayed 3 nights in Sep 2025


























