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Ascott Orchard Singapore

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ascott Orchard Singapore

Lobby
Exterior
Premier Suite, 2 Bedrooms
Designer toiletries, hair dryer, towels
Microwave, coffee/tea maker, electric kettle, cookware/dishes/utensils

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Outdoor space
    Outdoor space
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
11 Cairnhill Road, Singapore, 229724
  • Orchard Road
    4 min walk
  • Mount Elizabeth Medical Center
    4 min walk
  • ION Orchard
    9 min walk
  • Paya Lebar (QPG-Paya Lebar Air Base)
    23 min drive

Room options

View all photos for Executive Studio

Executive Studio

Executive Studio

  • 30 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio

Premium bedding, in-room safe, desk, soundproofing

Premier Studio

  • 30 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, in-room safe, desk, soundproofing

Deluxe Suite, 1 Bedroom

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom

Premium bedding, in-room safe, desk, soundproofing

Premier Suite, 1 Bedroom

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, soundproofing

Premier Suite, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Studio (Murano)

Premium bedding, in-room safe, desk, soundproofing

Studio (Murano)

  • 30 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Pierre)

Suite, 1 Bedroom (Pierre)

Suite, 1 Bedroom (Pierre)

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Soho)

Premium bedding, in-room safe, desk, soundproofing

Suite, 2 Bedrooms (Soho)

  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Exterior
Hilton Singapore Orchard
Pool
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (558)
The price is NZ$515
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hilton Singapore Orchard

About the area

Singapore

A stay at Ascott Orchard Singapore places you in the heart of Singapore, just a 4-minute walk from Orchard Road and within a 5-minute drive of Bugis Street Shopping District. .This family-friendly aparthotel is 2.7 mi (4.3 km) from Marina Bay Sands Casino and 3.1 mi (5 km) from Gardens by the Bay.
View more Aparthotels in SingaporeOpens in a new window

What's nearby

  • Orchard Road - 4 min walk - 0.4 km
  • ION Orchard - 9 min walk - 0.8 km
  • Bugis Street Shopping District - 3 min drive - 2.3 km
  • Mustafa Centre - 4 min drive - 3.3 km
  • Marina Bay Sands Casino - 6 min drive - 4.4 km

Getting around

  • Somerset Station - 6 min walk
  • Kempas Baru Station - 33 min drive
  • Seletar Airport (XSP) - 22 min drive

Restaurants

  • ‪Greyhound Cafe - ‬3 min walk
  • ‪Gastronomia Da Paolo - ‬3 min walk
  • ‪Ps.Cafe - ‬3 min walk
  • ‪So Pho - ‬3 min walk
  • ‪Crystal Jade Golden Palace - ‬3 min walk

About this property

Ascott Orchard Singapore

Luxury aparthotel connected to a shopping center in Orchard with a fitness center
Ascott Orchard Singapore offers 220 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 5-star aparthotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Singapore aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on weekdays only.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 220 air-conditioned rooms featuring kitchenettes. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the aparthotel's room service. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Ascott Orchard Singapore has a restaurant on site.
Room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Pool/Spa

  • Outdoor pool
  • Sunloungers

Internet

  • Free Wi-Fi, with a speed of 25+ Mbps

Parking and transport

  • Self parking on site (SGD 40 per day)

Family friendly

  • Children stay for free (see details)
  • Free cot/infant bed
  • Children's pool
  • Playground
  • Babysitting (surcharge)

Kitchenette

  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Water dispenser
  • Electric kettle

Dining

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: SGD 30 per person
  • 1 restaurant
  • Room service available

Bedrooms

  • Premium bedding
  • Alarm clock
  • Bed sheets provided
  • Rollaway/extra beds: SGD 80.0 per night

Bathrooms

  • Hairdryer
  • Designer toiletries
  • Eco-friendly toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite service

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Soundproofing
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free local calls
  • Free bottled water
  • Porter/bellboy

Location highlights

  • Connected to a shopping centre
  • Near a metro station
  • Near a train station
  • In the shopping district
  • In the city centre

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • Window guards

General

  • 220 rooms
  • 20 floors
  • Built in 2016
  • Annual offsets purchased for at least 10% of carbon footprint
  • Bulk dispenser for toiletries

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property provides housekeeping services Monday-Saturday. Housekeeping is not available on public holidays.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 80.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately SGD 30 per person
  • Self parking fee: SGD 40 per day
  • Rollaway bed fee: SGD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Ascott Orchard Singapore Aparthotel
Ascott Aparthotel
Ascott Orchard Singapore Singapore
Ascott Orchard Singapore Aparthotel
Ascott Orchard Singapore (SG Clean)
Ascott Orchard Singapore Aparthotel Singapore

Ascott Orchard Singapore Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 178 out of 321 reviews" "
Rating 8 - Good. 111 out of 321 reviews" "
Rating 6 - Okay. 16 out of 321 reviews" "
Rating 4 - Poor. 10 out of 321 reviews" "
Rating 2 - Terrible. 6 out of 321 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Eugene

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Clint

Stayed 2 nights in Jun 2024

10/10 Excellent

stewart

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

10/10 Excellent

stewart

Liked: Cleanliness, room comfort
everything is perfect. kudos to the crew. helpful and accomodating to my needs.
Stayed 8 nights in May 2024

10/10 Excellent

Eric

Stayed 5 nights in May 2024

6/10 Okay

Julie

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Updated property. Walkable to many dining and shopping areas. Great amenities. Convenient check-in and willing to easily catering to guests' needs.
Stayed 1 night in Apr 2024

10/10 Excellent

Ma Jemelyn

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Like my second home
Everything was so good, specially location.
Stayed 5 nights in Dec 2023

8/10 Good

Darunee

Liked: Cleanliness, amenities, property conditions & facilities
Staff are really responsive and friendly, could be slight improvement for room cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, room comfort
Value for money
We had a really great stay at Banyan Tree. The room was better than we had expected and the staff were really attentive and caring. It wasn't the cheapest but was worth the money.
Stayed 4 nights in Sep 2023

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
They have a covered linkto Paragon shopping centre
Stayed 1 night in Sep 2023

10/10 Excellent

Andreas

Stayed 4 nights in Jan 2023

8/10 Good

stewart

Liked: Room comfort
Check-in was a breeze. I have issues with the shower water heater, though. They tried to fix it but still no warm water.
Stayed 4 nights in Nov 2022

8/10 Good

stewart

Liked: Cleanliness
everything went on smoothly. The room phone is not working
Stayed 4 nights in Oct 2022

10/10 Excellent

Jae-Hyon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

4/10 Poor

Elly, Ocala

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room is too small, air conditioning blows directly to the bed and in my friend's room the room was freezing even she put the temperature at 24. Water heater didn't work properly. We paid as much as the room in ordinary hotel but didn't get the same service as what get usually in hotels. The category of room we stayed was studio, but it's actually a de luxe or basic room in hotels. In general, this property is a disappointment. However, we stayes there in 2 br suite 2 years ago. It was quite nice. To me, the studios category rooms are not recommendable. Better stay in hotels.
Stayed 5 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

cazuin

Travelled with family
Disliked: Room comfort
Not worth for money
The room aircon sounds loudly at night ..cant sleep at all.. Mattress a bit old
Stayed 1 night in Dec 2021

10/10 Excellent

Trevor

Liked: Cleanliness, room comfort
Comfortable and clean rooms
Great service and friendly and helpful staff. Rooms were clean and comfortable.
Stayed 3 nights in Dec 2021

8/10 Good

Woon Woon

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Amran

Stayed 3 nights in Dec 2021

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021

4/10 Poor

philip

Business traveller
Disappointing stay. The "suites" are 30sqm which is the size of a 4 star hotel, but the room rate was at serviced apartment levels.The staff were disinterested and unhelpful. The room was worn and the shoe rack for the next door room unhygienic. I would not recommend staying at this accommodation.
Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Ridiculous front desk team!!!
Hotel was superb. But front desk staffs were not honest, irresponsible. Supervisors inefficient, can’t really settle problems. Wasted my 2 hours and in the end say they can’t do anything. Their staff was at fault but they cover it up for her just because they don’t want to settle a simple problem. Such a big hotel telling guests there is nothing they can do? LMAO ~
Stayed 2 nights in Nov 2021