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Ascott Orchard Singapore

5.0 star property

Photo gallery for Ascott Orchard Singapore

Outdoor pool, pool loungers
Exterior
Lobby
In-room safe, desk, soundproofing, iron/ironing board
Deluxe Suite, 1 Bedroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Air conditioning
  • Laundry
  • Breakfast available
  • Room service

Explore the area

Map
11 Cairnhill Road, Singapore, 229724
  • Orchard Road
    ‪4 min walk‬
  • ION Orchard
    ‪9 min walk‬
  • Bugis Street Shopping District
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪28 min drive‬

Room options

View all photos for Executive Studio

Executive Studio

Executive Studio

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio

Premier Studio

Premier Studio

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom

In-room safe, desk, soundproofing, iron/ironing board

Premier Suite, 1 Bedroom

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 2 Bedrooms

In-room safe, desk, soundproofing, iron/ironing board

Premier Suite, 2 Bedrooms

  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Studio (Murano)

Eco-friendly toiletries, hair dryer, bathrobes, bidet

Studio (Murano)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Pierre)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom (Pierre)

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Soho)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 2 Bedrooms (Soho)

  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the area

Singapore

A stay at Ascott Orchard Singapore places you in the heart of Singapore, just a 4-minute walk from Orchard Road and within a 5-minute drive of Bugis Street Shopping District. .This luxury hotel is 2.5 mi (4 km) from Marina Bay Sands Skypark and 2.7 mi (4.3 km) from Marina Bay Sands Casino.

What's nearby

  • Orchard Road - 4 min walk - 0.4 km
  • ION Orchard - 9 min walk - 0.8 km
  • Bugis Street Shopping District - 3 min drive - 2.3 km
  • Mustafa Centre - 4 min drive - 3.3 km
  • Marina Bay Sands Casino - 6 min drive - 4.4 km

Getting around

  • Somerset Station - 6 min walk
  • Kempas Baru Station - 33 min drive
  • Seletar Airport (XSP) - 22 min drive

Restaurants

  • ‪Greyhound Cafe - ‬3 min walk
  • ‪Gastronomia Da Paolo - ‬3 min walk
  • ‪Ps.Cafe - ‬3 min walk
  • ‪So Pho - ‬3 min walk
  • ‪Crystal Jade Golden Palace - ‬3 min walk

About this property

Ascott Orchard Singapore

Luxury hotel with a fitness center connected to a shopping center in Singapore
Ascott Orchard Singapore offers 220 air-conditioned accommodations with espresso makers and safes. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, bidets, hair dryers, and toothbrushes and toothpaste.

Cable television is provided. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on weekdays only.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 220 air-conditioned rooms featuring refrigerators and microwaves. Cable television is provided for your entertainment. Private bathrooms have bidets and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Ascott Orchard Singapore has a restaurant on site.
Room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: SGD 35.97 per person
  • 1 restaurant
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Microwave
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (weekdays only)
  • Porter/bellhop

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Microwave
  • Fridge

More

  • Bulk dispenser for toiletries
  • Composting
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property provides housekeeping services Monday-Saturday. Housekeeping is not available on public holidays.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 143.88 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately SGD 35.97 per person
  • Rollaway bed fee: SGD 143.88 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Ascott Orchard Singapore Aparthotel
Ascott Aparthotel
Ascott Orchard Singapore Hotel
Ascott Orchard Singapore Singapore
Ascott Orchard Singapore (SG Clean)
Ascott Orchard Singapore Hotel Singapore

Ascott Orchard Singapore Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 187 out of 334 reviews
Rating 8 - Good. 114 out of 334 reviews
Rating 6 - Okay. 17 out of 334 reviews
Rating 4 - Poor. 10 out of 334 reviews
Rating 2 - Terrible. 6 out of 334 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eng Cheng, Petaling Jaya

Liked: Cleanliness, property conditions & facilities
Stayed 12 nights in Nov 2024

8/10 Good

Teresa

Liked: Cleanliness, amenities
The refrigerator was not working
Stayed 3 nights in Oct 2024

4/10 Poor

Gunawan

Liked: Cleanliness
Disliked: Room comfort
THE SOUND AIR CON TOO LOUD,LIKE BLOWER AIR PLANE. I HAVE MOVED TO ANOTHER FLOOR,BUT AC SOUND IS STILL LOUD
Stayed 3 nights in Oct 2024

8/10 Good

poppy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, in the centre of busy Orchard rd, yet private and quiet
Stayed 2 nights in Oct 2024

8/10 Good

Aloysius

Conditions for hotel is old and not clean
Stayed 5 nights in Oct 2024

8/10 Good

Philip

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Harlene

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Hyder

Stayed 2 nights in Aug 2024

10/10 Excellent

Danny

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place for families.
Stayed 4 nights in Aug 2024

10/10 Excellent

sharon

Travelled with group
Liked: Cleanliness, amenities, room comfort
Hotel and room very clean with daily service which was great. Breakfast was included which was very adequate. Pool area big and was able to swim laps. Daily newspaper was available in the lobby. Small kitchenette was great to have though would have been good to have some written instructions for microwave. Convenience to major shopping was wonderful and there was a walkover bridge from the hotel right into a mall - very nice when raining.
Stayed 6 nights in Aug 2024

8/10 Good

Eugene

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Clint

Stayed 2 nights in Jun 2024

10/10 Excellent

stewart

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

10/10 Excellent

stewart

Liked: Cleanliness, room comfort
everything is perfect. kudos to the crew. helpful and accomodating to my needs.
Stayed 8 nights in May 2024

10/10 Excellent

Eric

Stayed 5 nights in May 2024

6/10 Okay

Julie

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Updated property. Walkable to many dining and shopping areas. Great amenities. Convenient check-in and willing to easily catering to guests' needs.
Stayed 1 night in Apr 2024

10/10 Excellent

Ma Jemelyn

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Like my second home
Everything was so good, specially location.
Stayed 5 nights in Dec 2023

8/10 Good

Darunee

Liked: Cleanliness, amenities, property conditions & facilities
Staff are really responsive and friendly, could be slight improvement for room cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, room comfort
Value for money
We had a really great stay at Banyan Tree. The room was better than we had expected and the staff were really attentive and caring. It wasn't the cheapest but was worth the money.
Stayed 4 nights in Sep 2023

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
They have a covered linkto Paragon shopping centre
Stayed 1 night in Sep 2023

10/10 Excellent

Andreas

Stayed 4 nights in Jan 2023

8/10 Good

stewart

Liked: Room comfort
Check-in was a breeze. I have issues with the shower water heater, though. They tried to fix it but still no warm water.
Stayed 4 nights in Nov 2022

8/10 Good

stewart

Liked: Cleanliness
everything went on smoothly. The room phone is not working
Stayed 4 nights in Oct 2022