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Carlton City Hotel Singapore

5.0 star property

Photo gallery for Carlton City Hotel Singapore

2 bars/lounges, lobby lounge, rooftop bar
2 bars/lounges, lobby lounge, rooftop bar
In-room safe, desk, blackout curtains, iron/ironing board
2 bars/lounges, lobby lounge, rooftop bar
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Bar

Explore the area

Map
1 Gopeng Street, Singapore, 078862
  • Boat Quay
    ‪3 min drive‬
  • Marina Bay Sands Casino
    ‪4 min drive‬
  • Singapore Flyer
    ‪5 min drive‬
  • Singapore (SIN-Changi)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Executive Room with Complimentary Mini Bar

In-room safe, desk, blackout curtains, iron/ironing board

Executive Room with Complimentary Mini Bar

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Club Room with Club Lounge Access

In-room safe, desk, blackout curtains, iron/ironing board

Club Room with Club Lounge Access

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Suite

Executive lounge

Suite

  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

2 bars/lounges, lobby lounge, rooftop bar

Deluxe Single Room

  • 32 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Club Single Room with Club Lounge Access

Executive lounge

Club Single Room with Club Lounge Access

  • 32 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Single Room with Complimentary Mini Bar

2 bars/lounges, lobby lounge, rooftop bar

Executive Single Room with Complimentary Mini Bar

  • 32 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

Similar properties

Outdoor pool, open 7 AM to 7:00 PM, pool umbrellas, pool loungers

Carlton Hotel Singapore

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, (1570)
The price is NZ$344
for 1 room
includes taxes & fees
5 May - 6 May
Carlton Hotel Singapore

About the area

Singapore

With a stay at Carlton City Hotel Singapore, you'll be centrally located in Singapore, a 9-minute walk from Maxwell Food Centre and 13 minutes by foot from Chinatown Heritage Center. .This luxury hotel is 1.5 mi (2.4 km) from Boat Quay and 2 mi (3.1 km) from Esplanade Theatres.

What's nearby

  • Maxwell Food Centre - 9 min walk - 0.8 km
  • Boat Quay - 3 min drive - 2.5 km
  • Marina Bay Sands Skypark - 4 min drive - 2.7 km
  • Marina Bay Sands Casino - 4 min drive - 2.8 km
  • Singapore Flyer - 5 min drive - 3.7 km

Getting around

  • Tanjong Pagar Station - 4 min walk
  • JB Sentral - 27 min drive
  • Singapore Changi Airport (SIN) - 25 min drive

Restaurants

  • ‪Jigger & Pony - ‬1 min walk
  • ‪Salmon Samurai - ‬1 min walk
  • ‪Yakiniku Heijoen - ‬2 min walk
  • ‪Carlton City Hotel Singapore - ‬1 min walk
  • ‪The Marmalade Pantry - ‬2 min walk

About this property

Carlton City Hotel Singapore

Luxury hotel with bars and a fitness center
Carlton City Hotel Singapore offers 386 air-conditioned accommodations with safes and coffee/tea makers. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 386 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at the Plate, a restaurant where you can take in the pool view, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Guests may use a cruise ship terminal shuttle for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Plate - Overlooking the pool, this restaurant serves breakfast, brunch, lunch, and dinner.
Tuxedo - This café serves breakfast, brunch, lunch, and light fare. Open daily.
The Trading Floor - Onsite lobby lounge. Happy hour is offered. Open daily.
Cooling Tower Rooftop Bar - This rooftop bar serves dinner and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 47.96 for adults and SGD 23.98 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cooling Tower Rooftop Bar
  • Plate
  • The Trading Floor
  • Tuxedo

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, along with matching photo identification. Reservations paid by a third party are not accepted.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SGD 47.96 for adults and SGD 23.98 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Trading Floor lounge is open daily from 3-11 PM. The Cooling Tower rooftop bar is open Sunday-Tuesday from 4 PM to midnight, and from 4 PM-1 AM, Wednesday-Saturday. Plate is open daily from 6:30 AM-10:00 PM. Tuxedo is open Monday - Friday 7AM to 7PM and Sat, Sun and Public Holidays 8AM to 7PM
Durian and foods with strong smells are not permitted at this property.

We should mention

Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Carlton City
Carlton City Hotel
Carlton City Hotel Singapore
Carlton City Singapore
Carlton Hotel Singapore City
Carlton Singapore City
Carlton City Singapore
Carlton City Hotel Singapore Hotel
Carlton City Hotel Singapore Singapore
Carlton City Hotel Singapore (SG Clean)
Carlton City Hotel Singapore Hotel Singapore

Carlton City Hotel Singapore Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 947 out of 1370 reviews
Rating 8 - Good. 316 out of 1370 reviews
Rating 6 - Okay. 66 out of 1370 reviews
Rating 4 - Poor. 23 out of 1370 reviews
Rating 2 - Terrible. 18 out of 1370 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Callum

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and very clean rooms
Stayed 4 nights in Jan 2025

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT
Stayed 8 nights in Jan 2025

10/10 Excellent

Chin

Liked: Cleanliness
Stayed 2 nights in Jan 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Niyant

Stayed 4 nights in Jan 2025

10/10 Excellent

sukalayanee

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Looks Are Deceiving (not necessarily in a good way

The hotel looks great from the lobby, but the rooms themselves, not so much. Carpet and furniture were dated, tv remote never worked so no television, and we hated the way they try to nickel-and-dime you from the moment you start checking in. They could “upgrade” our room for this price; if we want this, it’ll cost this additional amount, etc. Staff wasn’t the best at handling issues and they were never resolved. We travel a lot, and this is by no means a 4 star hotel. Maybe a 3+ at most.
Stayed 2 nights in Jan 2025

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Lars

Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Regan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Kyle, Tucson

Stayed 3 nights in Jan 2025

10/10 Excellent

Daniele

Stayed 2 nights in Jan 2025

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Salvador BATION Salarda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location close to all main attractions
Stayed 3 nights in Jan 2025

10/10 Excellent

Carolyn U.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location. Staff are very friendly and accomodating. Big rooms and very clean!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Lu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 3 nights in Dec 2024

10/10 Excellent

Naeem

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Qichao

Stayed 2 nights in Jan 2025

8/10 Good

Boye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

inez

Liked: Cleanliness, staff & service, property conditions & facilities
Staffing
Stayed 1 night in Jan 2025

6/10 Okay

Tham Seng

Liked: Cleanliness
Disliked: Room comfort

Disappointing 5 Stars hotel

I had a few issues with the bath tub. I encounter difficulty when trying to discharged bath water and asked tlfor assistance twice. The hotel should fix this. The knob to turn the discharge is too smooth so very difficult to use. As a 5 stars hotel I was shocked they skim on replenishing soap and shampoo. The small shampoo and body soap was never replaced with new. They do not provide turn down bedsheet service in the evening. Only provide one bathrobe was provided even occupancy is for two. However I was very impressed with the vallet service. Mr. Ravean was very helpful and friendly. A redeeming asset for the hotel beside all her short commings. I wouldn't book this hotel again. There is no value for my cash.
Stayed 2 nights in Jan 2025

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, highly recommended.

Great location for sight-seeing and dining. The hotel staff were very accommodating and professional. The amenities are of a high standard. The one are that could be improved is the food selection on the “Cooling Tower”
Stayed 6 nights in Jan 2025

10/10 Excellent

Gregory

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personable and helpful staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Yi, Boyds

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, liked it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Giuseppe

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025