This property recently changed hands, and staff were new and relatively novice. My room was n/a when I arrived late after landing after midnight, and it took nearly 45min to secure a room. The room allocated to me had a busted safe which was noisy and it was clear the room had not been used in a while given its state (moldy smell). I had to change rooms at that late hour, and staff graciously upgraded me given the inconvenience. Not an overall pleasant arrival, but it was rectified.