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Crowne Plaza Liverpool City Centre by IHG

4.0 star property

Photo gallery for Crowne Plaza Liverpool City Centre by IHG

Fitness facility
Meeting facility
Exterior
Suite, 1 Bedroom (Waterfront view)
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
2 St. Nicholas Place, Liverpool, England, L31 QW
  • Place, Liverpool ONE
    ‪6 min walk‬
  • Place, Cavern Club
    ‪7 min walk‬
  • Place, The Beatles Story Museum
    ‪12 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Waterfront View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds (Waterfront View)

8.0 out of 10
Very good
(16 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed (Waterfront View)

Standard Room, 1 Queen Bed (Waterfront View)

Standard Room, 1 Queen Bed (Waterfront View)

9.4 out of 10
Exceptional
(32 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(65 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room

8.8 out of 10
Excellent
(32 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Club lounge access, River View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Premium Room, 1 King Bed, Club lounge access, River View

9.8 out of 10
Exceptional
(8 reviews)
  • River view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Waterfront view)

Suite, 1 Bedroom (Waterfront view)

Suite, 1 Bedroom (Waterfront view)

8.0 out of 10
Very good
(4 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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The price is NZ$158
includes taxes & fees
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About the area

Liverpool

Crowne Plaza Liverpool City Centre by IHG is centrally located in Liverpool, a 4-minute walk from Liverpool Pier Head Ferry Terminal and 10 minutes by foot from Liverpool ONE. .This hotel is 0.6 mi (1 km) from Cavern Club and 0.8 mi (1.4 km) from The Beatles Story Museum.

What's nearby

  • Liverpool ONE - 6 min walk - 0.6 km
  • Cavern Club - 7 min walk - 0.7 km
  • Royal Albert Dock - 11 min walk - 0.9 km
  • The Beatles Story Museum - 12 min walk - 1.1 km
  • M&S Bank Arena - 14 min walk - 1.2 km

Getting around

  • Liverpool James Street Station - 7 min walk
  • John Lennon Airport (LPL) - 34 min drive

Restaurants

  • ‪the coffee. ザ・コーヒー - ‬5 min walk
  • ‪VU Bar - ‬2 min walk
  • ‪Bean - ‬5 min walk
  • ‪Panoramic 34 Restaurant - ‬6 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Crowne Plaza Liverpool City Centre by IHG

Crowne Plaza Liverpool City Centre by IHG offers 159 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Make yourself at home in one of the 159 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at Plaza Brasserie, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Liverpool? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Plaza Brasserie - This brasserie serves breakfast, lunch, and dinner. A children's menu is available.
The Lounge - This café specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 12 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 20 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Plaza Brasserie
  • The Lounge

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5,382 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 19.50 per person
  • Fee for in-room wired internet: GBP 12 per 24-hour period (rates may vary)
  • Uncovered self parking fee: GBP 20.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Liverpool
Crowne Plaza Liverpool
Liverpool Crowne Plaza
Crowne Plaza Liverpool Hotel Liverpool
Crowne Plaza Liverpool Hotel
Crowne Plaza Liverpool City Centre Hotel
Liverpool Crowne Plaza

Crowne Plaza Liverpool City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1002 reviews
Rating 8 - Good. 208 out of 1002 reviews
Rating 6 - Okay. 51 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities
Great place to stay!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities
Staff service was amazing and food was delicious!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
I loved everything about the hotel
Stayed 3 nights in Feb 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Room was great for a family of 4, clean! Breakfast was also good!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Friendly attentive staff, clean room
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, amenities
Staff very friendly and made you feel very welcome
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, amenities
The hotel and room was spotless. The breakfast was excellent. Fantastic location. Very pleased with our stay .
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Leone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really friendly, welcoming and attentive, breakfast was lovely - fab location; pool and spa a nice touch; we did have an AC issue and the room we were in was really noisy, but staff were fantastic and they upgraded us for our 2nd night. Overall had a fantastic stay, highly recommend and would return
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel facilitys good location good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stay, everything we needed & staff were all lovely
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean comfortable hotel
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good rooms and clean
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Satvinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was nice stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities
Staff very polite and exceptionally helpful!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael E

Liked: Cleanliness, amenities, property conditions & facilities
Service was amazing, room was great food was great. I will definitely stay again.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
A very good stay. Your staff are a credit to your company. I really enjoyed my visit look forward to next time
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel nice area secure parking great staff
Stayed 2 nights in Nov 2025
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay. Staff friendly & helpful, breakfast very good! The “event” on the second night meant very difficult to access the bar etc before dinner & feel hotel guests should not be compromised & come “second”! Very surprised that no fridge in a room of this standard. Overall would recommend this hotel for is location etc.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
Staff evert helpful. Clean rooms
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

ADAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food and room was good excellent
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities
Very good hotel in a brilliant location, the check in staff were very good and friendly. We had food in the bar which had an excellent choice and was very good.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel in the perfect location. Have stayed before and will stay again.
Stayed 1 night in Oct 2025