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Crowne Plaza Liverpool City Centre by IHG

4.0 star property

Photo gallery for Crowne Plaza Liverpool City Centre by IHG

Fitness facility
Bar (on property)
2 restaurants, breakfast, lunch, dinner served; British cuisine
Meeting facility
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View map
2 St. Nicholas Place, Liverpool, England, L31 QW
  • Place, Liverpool Pier Head Ferry Terminal
    ‪3 min walk‬
  • Place, Liverpool ONE
    ‪9 min walk‬
  • Place, The Beatles Story Museum
    ‪12 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Waterfront View)

Room amenity

Standard Room, 2 Double Beds (Waterfront View)

8.0 out of 10
Very good
(13 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Waterfront View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed (Waterfront View)

9.4 out of 10
Exceptional
(29 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(56 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Room amenity

Standard Room

8.8 out of 10
Excellent
(26 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Club lounge access, River View

Room amenity

Premium Room, 1 King Bed, Club lounge access, River View

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Liver Building View)

Room amenity

Suite, 1 Bedroom (Liver Building View)

7.4 out of 10
Good
(3 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Liverpool

Crowne Plaza Liverpool City Centre by IHG is centrally located in Liverpool, a 4-minute walk from Liverpool Pier Head Ferry Terminal and 10 minutes by foot from Liverpool ONE. .This hotel is 0.6 mi (1 km) from Cavern Club and 0.8 mi (1.4 km) from The Beatles Story Museum.

What's nearby

  • Liverpool Pier Head Ferry Terminal - 3 min walk - 0.3 km
  • Cavern Club - 7 min walk - 0.7 km
  • Liverpool ONE - 9 min walk - 0.8 km
  • The Beatles Story Museum - 12 min walk - 1.1 km
  • M&S Bank Arena - 14 min walk - 1.2 km

Getting around

  • Liverpool James Street Station - 7 min walk
  • John Lennon Airport (LPL) - 34 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Ma Boyles Oyster Bar - ‬4 min walk
  • ‪Meet Argentinian Restaurant - ‬5 min walk
  • ‪Etsu - ‬7 min walk
  • ‪Mowgli Street Food - ‬6 min walk

About this property

Crowne Plaza Liverpool City Centre by IHG

Hotel with 2 restaurants, a quick walk to Liverpool Pier Head Ferry Terminal
Crowne Plaza Liverpool City Centre by IHG offers 159 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Make yourself at home in one of the 159 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at Plaza Brasserie, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Liverpool? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Plaza Brasserie - This brasserie serves breakfast, lunch, and dinner. A children's menu is available.
The Lounge - This café specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 12 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 19.50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Plaza Brasserie
  • The Lounge

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5,382 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 19.50 per person
  • Fee for in-room wired internet: GBP 12 per 24-hour period (rates may vary)
  • Uncovered self parking fee: GBP 19.50 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Liverpool
Crowne Plaza Liverpool
Liverpool Crowne Plaza
Crowne Plaza Liverpool Hotel Liverpool
Crowne Plaza Liverpool Hotel
Crowne Plaza Liverpool City Centre Hotel
Liverpool Crowne Plaza

Crowne Plaza Liverpool City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 684 out of 1007 reviews
Rating 8 - Good. 215 out of 1007 reviews
Rating 6 - Okay. 54 out of 1007 reviews
Rating 4 - Poor. 25 out of 1007 reviews
Rating 2 - Terrible. 29 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Anique

Stayed 1 night in Jul 2025

10/10 Excellent

Aidan

Stayed 1 night in Apr 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jason

Stayed 1 night in Jun 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Phillip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Hotel was in a great location and the staff were very friendly. I would certainly stay there again
Stayed 1 night in Jul 2025

10/10 Excellent

Aileen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mo Yee, Sale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first time I have stayed here and was very happy. Check-in was super fast and the staff were really very helpful. The room was spacious, beds really comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Upgraded to a riverside view by Janet on reception and complimentary drinks for our silver anniversary Had a lovely relaxed stay
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is sure to become our go to hotel for Liverpool visits, staff are always friendly and helpful, 5 stars all the way
Stayed 4 nights in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel with very friendly and super helpful staff. Great view of the Liver building Hotel gym is well equipped. Would definitely stay again
Room view
Stayed 1 night in Jul 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Very nice stay at the hotel. The room was clean and comfortable and we loved the view of the Mersey. Breakfast was delicious with so much choice. Thank you.
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well managed hotel, very pleasant and helpful staff, located in the very impressive docklands regeneration area, but handy for the city centre. Good on site parking.
Stayed 2 nights in Jun 2025

10/10 Excellent

PAUL

Stayed 1 night in Jun 2025

6/10 Okay

Nigel

Liked: Staff & service

Expensive and average

Expensive for what it is. Luxury price but very average facilities £20 a night for disabled parking is poor
Stayed 2 nights in Jun 2025

8/10 Good

Nikki

Travelled with partner
Good location and had a great view of the cruise ships coming and going into port every day. Unfortunately the room was boiling to the point it was not comfortable. The windows don’t open and the air conditioning wasn’t very good. We did ask maintenance to check and they said it was all working fine. Hotel provided plug in fan, but fresh air would have been nicer. Not sure we’d stay here again
Stayed 3 nights in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay

Very comfortable room, lovely hot bath and the addition of bathrobes too. Great meal in the restaurant too. Will be back.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Stayed 1 night in Jun 2025

6/10 Okay

David

Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel by the dock. Easily walkable to everything.
Stayed 1 night in Jun 2025

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, pool, staff, and room
Stayed 1 night in Jun 2025