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Dai-ichi Takimotokan

4.0 star property

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Hot springs
Interior detail
Premium Corner Twin with Open-Air Hot Spring Bath-West BLD - KAISEKI Dinner, Premium Set Breakfast | Bathroom
Premium Corner Twin with Open-Air Hot Spring Bath-West BLD - KAISEKI Dinner, Premium Set Breakfast
Down duvets, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View map
55 Noboribetsu-onsen, Noboribetsu, Hokkaido, 0590595
  • Place, Shikotsu-Toya National Park
    ‪1 min walk‬
  • Place, Jigokudani
    ‪3 min walk‬
  • Place, Noboribetsu Bear Park
    ‪9 min walk‬

Room options

East Building Superior Double Room

  • Sleeps 2

East Building Superior Japanese Western Style Room

  • Sleeps 4

Main Building Premium Japanese Style Room

  • Sleeps 6

South Building Superior Triple Room

  • Sleeps 3

South Building Superior Japanese Style Room

  • Sleeps 4

South Building Superior Twin Room

  • Sleeps 2

Superior Twin Room-East BLD - Buffet Dinner, Buffet Breakfast

9.0 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Large Single Beds

Superior Japanese-Style Room-East BLD - Buffet Dinner, Buffet Breakfast

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 4 Single Futons

Standard Japanese-Style Room-West BLD - Buffet Dinner, Buffet Breakfast

9.8 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

Superior Triple Room-South BLD - Buffet Dinner, Buffet Breakfast

9.4 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • Sleeps 3
  • 3 Large Single Beds

Superior Twin Room-South BLD - Buffet Dinner, Buffet Breakfast

9.2 out of 10
Wonderful
(18 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Large Single Beds

Superior Japanese-Style Room-South BLD - Buffet Dinner, Buffet Breakfast

9.2 out of 10
Wonderful
(5 reviews)
  • 26 sq m
  • Sleeps 4
  • 4 Single Futons

Deluxe Japanese-Style Room-Main BLD - Buffet Dinner, Buffet Breakfast

7.0 out of 10
Good
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons

South Building Standard Twin Room

  • Sleeps 2

South Building Japanese Standard Room

  • Sleeps 4

West Building Standard Japanese Room

  • Sleeps 5

Superior Double Room-East BLD

8.6 out of 10
Excellent
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room-East BLD

9.4 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

Superior Twin Room-South BLD

10.0 out of 10
Exceptional
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

Superior Triple Room-South BLD

9.6 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

Superior Japanese-Style Room-East BLD

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

Superior Japanese-Style Room-South BLD

9.2 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

Standard Japanese-Style Room-West BLD

9.2 out of 10
Wonderful
(21 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

Deluxe Japanese-Style Room-Main BLD

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons

Premium Twin with Open-Air Hot Spring Bath-West BLD - KAISEKI Dinner, Premium Set Breakfast

  • 61 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds

Premium Corner Twin with Open-Air Hot Spring Bath-West BLD - KAISEKI Dinner, Premium Set Breakfast

  • 61 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds

Premium Suite Room with Tatami Area-Main BLD - Buffet Dinner, Buffet Breakfast

  • Garden view
  • 79 sq m
  • Sleeps 5
  • 3 Single Futons OR 2 Large Single Beds

Premium Suite Room with Tatami Area-Main BLD - KAISEKI Dinner, Japanese Set Breakfast

  • Sleeps 5
  • 3 Single Futons OR 2 Large Single Beds

Premium Suite Room with Tatami Area-Main BLD - In Room KAISEKI Dinner, Japanese Set Breakfast

  • Garden view
  • Sleeps 5
  • 3 Single Futons OR 2 Large Single Beds

Premium Japanese-Style Suite Room-Main BLD - Buffet Dinner, Buffet Breakfast

  • Sleeps 6
  • 6 Single Futons

Premium Japanese-Style Suite Room-Main BLD - KAISEKI Dinner, Japanese Set Breakfast

  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons

Premium Suite Room with Tatami Area-South BLD - Buffet Dinner, Buffet Breakfast

  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Futons OR 2 Single Beds

Premium Suite Room with Tatami Area-South BLD - KAISEKI Dinner, Japanese Set Breakfast

  • City view
  • 53 sq m
  • Sleeps 6
  • 4 Single Futons OR 2 Single Beds

Standard Japanese-Style Large Room-South BLD

  • 53 sq m
  • 1 bedroom
  • Sleeps 8
  • 8 Single Futons

Standard Japanese-Style Large Room-South BLD - Buffet Dinner, Buffet Breakfast

  • 53 sq m
  • 1 bedroom
  • Sleeps 8
  • 8 Single Futons

Superior Twin Room with Tatami Area-East BLD

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Superior Twin Room with Tatami Area-East BLD - Buffet Dinner, Buffet Breakfast

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Superior Twin Room with Tatami Area-East BLD - KAISEKI Dinner, Japanese Set Breakfast

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Standard Twin with Tatami Area -Universal Room-West BLD

  • 361 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Single Beds and 5 Single Futons

Standard Twin with Tatami Area -Universal Room-West BLD - Buffet Dinner, Buffet Breakfast

  • 61 sq m
  • Sleeps 7
  • 2 Single Beds and 5 Single Futons

Deluxe Japanese-Style Room with Garden View-Main BLD

  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons

Deluxe Japanese-Style Room with Garden View-Main BLD - Buffet Dinner, Buffet Breakfast

  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons

Deluxe Japanese-Style Room with Garden View-Main BLD - KAISEKI Dinner, Japanese Set Breakfast

  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons

Deluxe Twin Room-Main BLD

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Twin Room-Main BLD - Buffet Dinner, Buffet Breakfast

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Twin Room-Main BLD - KAISEKI Dinner, Japanese Set Breakfast

  • 40 sq m
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Japanese-Style Room-Main BLD - KAISEKI Dinner, Japanese Set Breakfast

  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons

Deluxe Japanese-Style Room-Main BLD - In Room KAISEKI Dinner, Japanese Set Breakfast

  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons

Superior Japanese-Style Room-East BLD - KAISEKI Dinner, Japanese Set Breakfast

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

Superior Twin Room-East BLD - KAISEKI Dinner, Japanese Set Breakfast

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

Superior Double Room-East BLD - KAISEKI Dinner, Japanese Set Breakfast

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Japanese-Style Room-South BLD - KAISEKI Dinner, Japanese Set Breakfast

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

Superior Triple Room-South BLD - KAISEKI Dinner, Japanese Set Breakfast

  • 26 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

Superior Twin MANGA Room-South BLD

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

Superior Twin MANGA Room-South BLD - Buffet Dinner, Buffet Breakfast

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

Superior Twin MANGA Room-South BLD - KAISEKI Dinner, Japanese Set Breakfast

  • 26 sq m
  • Sleeps 2
  • 2 Large Single Beds

Superior Twin Room-South BLD - KAISEKI Dinner, Japanese Set Breakfast

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

Standard Japanese-Style Room-South BLD

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

Standard Japanese-Style Room-South BLD - Buffet Dinner, Buffet Breakfast

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

Standard Japanese-Style Room-West BLD - KAISEKI Dinner, Japanese Set Breakfast

  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons

Premium West Building Special Room With Hot Spring Open-Air Bath

  • Sleeps 3

Premium West Building Corner Special Room With Hot Spring Open-Air Bath

  • Sleeps 3

Main Building Premium Japanese Western Style Room

  • Sleeps 5

Western Building Standard Barrier Free Japanese Western Style Room

  • Sleeps 8

Japanese Style Room

  • Sleeps 5

Standard Japanese-style Room (South Wing)

  • Sleeps 8

Standard Large Japanese South Building

  • Sleeps 8

Main Building Deluxe Twin Bed With Moutain View

  • Sleeps 2

Main Building Deluxe Japanese Style Room

  • Sleeps 5

East Building Superior Twin Room

  • Sleeps 2

East Building Superior Japanese Style Room

  • Sleeps 4

Similar properties

About the area

Noboribetsu

Located in Noboribetsu (Noboribetsuonsencho), Dai-ichi Takimotokan is a 5-minute walk from Jigokudani and 14 minutes by foot from River Oyunuma Natural Footbath. .This family-friendly ryokan is 3.1 mi (5 km) from Date Jidaimura and 4.8 mi (7.7 km) from Noboribetsu Marine Park Nixe.

What's nearby

  • Shikotsu-Toya National Park - 1 min walk - 0.0 km
  • Jigokudani - 3 min walk - 0.3 km
  • Noboribetsu Bear Park - 9 min walk - 0.8 km
  • River Oyunuma Natural Footbath - 12 min walk - 1.0 km
  • Lake Toya - 43 min drive - 40.4 km

Getting around

  • Noboribetsu Station - 13 min drive
  • New Chitose Intl. Airport (CTS) - 62 min drive

Restaurants

  • ‪レストラン リバティ - ‬3 min walk
  • ‪ミルキィーハウス - ‬2 min walk
  • ‪満腹亭 - ‬12 min drive
  • ‪Pizzeria Astra - ‬3 min walk
  • ‪温泉市場 - ‬1 min walk

About this property

Dai-ichi Takimotokan

Dai-ichi Takimotokan offers 385 air-conditioned accommodations with safes and slippers. Beds feature down comforters. This Noboribetsu ryokan provides complimentary wireless Internet access.

Bathrooms include bidets, complimentary toiletries, hair dryers, and children's slippers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Make yourself at home in one of the 385 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as hot springs, an indoor pool, and a waterslide. Additional features at this ryokan include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
You can enjoy a meal at the restaurant serving the guests of Dai-ichi Takimotokan, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. This ryokan has 4 meeting rooms available for events. Free self parking is available onsite.
Dai-ichi Takimotokan has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Hot springs
  • Hot tub
  • Indoor pool
  • Karaoke
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • In a national park

Full-service spa

  • Hot/mineral springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Steam room
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Dai-ichi Takimotokan
Dai-ichi Takimotokan Hotel
Dai-ichi Takimotokan Hotel Noboribetsu
Dai-ichi Takimotokan Noboribetsu
Dai-ichi Takimotokan Inn Noboribetsu
Dai-ichi Takimotokan Inn
Daiichi Takimotokan Hotel Noboribetsu
Dai-Ichi Takimotokan Noboribetsu Hokkaido
Dai ichi Takimotokan
Dai-ichi Takimotokan Ryokan
Dai-ichi Takimotokan Noboribetsu
Dai-ichi Takimotokan Ryokan Noboribetsu

Dai-ichi Takimotokan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 952 out of 1380 reviews
Rating 8 - Good. 319 out of 1380 reviews
Rating 6 - Okay. 70 out of 1380 reviews
Rating 4 - Poor. 22 out of 1380 reviews
Rating 2 - Terrible. 17 out of 1380 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonas, los angeles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great, clean facility. The breakfast was next level!
Stayed 1 night in Nov 2025

10/10 Excellent

Pankaj

Travelled with family
Liked: Cleanliness, property conditions & facilities
Wonderful property, beautiful rooms, lovely ambiance and atmosphere, great location, fantastic staff, great amenities; and Onsen is to die for.
Stayed 3 nights in Nov 2025

10/10 Excellent

Yuxuan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was beautiful and close by to the attraction spots Great spacious rooms and lots of amenities on site
Stayed 1 night in Nov 2025

8/10 Good

Man Ling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good stay. The buffet dining and breakfast has variety of choices and delicious. The only downside is the mattress used for Japanese style room not comfortable enough.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Nice staff. Amazing hot spring and good buffet.
Stayed 2 nights in Nov 2025

6/10 Okay

Thomas, vancouver

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall facility was good. Except when we booked for 3 people including a toddler age of 4, Expedia did not mention that bedding for toddler in a Japanese style room is not included even though meal is. We were only told at the hotel that there is a 2200 yen surcharge if we wanted to add a bedding for the toddler.
Stayed 2 nights in Nov 2025

6/10 Okay

Sherry

Room and staff ok for price paid. Food variety is reasonable.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew, Gainesville

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best of the best in noboribetsu. The view from the baths cannot be beat. One morning I had the pleasure of bathing in the outdoor bath right next to a baby deer and it’s mother.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alex

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Dai-ichi is a place we would 100% recommend staying for anyone considering Noboribetsu. The room was spacious, the hotel and amenities were excellent. But the main appeal was the public onsen and location were astounding. There were many pools to choose from in a range of temperatures. There were both indoor and outdoor pools that offered different experiences. There was plenty of space and having a cool drink while onsening outdoors was a particular highlight. The breakfast had a large range of options offering both western and Japanese cuisines.
Stayed 2 nights in Oct 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Josian, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatest bath in all of Hokkaido. Amazing.
Stayed 1 night in Nov 2025

10/10 Excellent

karol

Stayed 2 nights in Aug 2025

10/10 Excellent

Mabel, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located right next to Hell Valley and across from several restaurants, making it ideal for both day trips and overnight stays. My only complaint is the strict check-in policy—check-in starts exactly at 2 p.m., with no early check-ins allowed, so plan your visit accordingly. The hotel offers a variety of amenities, including a gift shop, several restaurants, game and karaoke rooms—great options for families or anyone looking for a relaxing staycation. My family and I stayed in a Japanese-style tatami room in the South Wing. While the room was cozy, it felt a bit small and dated. The bedding was warm and comfortable, though I wouldn’t recommend this room type for elderly guests, as getting in and out of the futon might be difficult. There are several types of onsen baths available, including steam and sauna rooms—honestly, too many to try them all. I also had my first Kaiseki dinner after visiting the onsen, and it was a wonderful experience. Overall, I was happy with my stay and would recommend this hotel for a relaxing visit to Hell Valley.
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Stayed 1 night in Oct 2025

10/10 Excellent

Byungchan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The onsen was clean, had a ton of different baths, and felt well maintained. Swimming pool area was nice as well. The staff here can speak fluent English, so it helped quite a bit with our check-in. Dinner and breakfast buffets were wonderful, worth a try at least once if you are able to.
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is beautiful! You are are need hell's valley so expect the sulfur infused water smell to permeate you stay. Know that if you stay in the south tower, the pool and onsen is in another tower which is the opposite end of the property. Be sure to bring your key everywhere. You need it for the elevators, and to get into the onsen and pool. Staff is very friendly and helpful and do their best with us english speakers! The room has comfortable beds, lovely window coverings. The bathroom is all in 1 - shower, sink and toilet together. This is the first time we have had that in japan! There is a real closet to hang your clothes. The give you instructions on how to adorn the clothing correctly. Once you get to the onsen it is a little over whelming for a first timer - aka me. This is my experience on the female side. 1. grab a big towel and a hand towel from the attendant. 2.put your shoes in the cubbies when you enter the room 3. you can put your phone and valuable in the small cubby right there that you can lock 4. you can put your robe and what not in a basket further in, you can also keep your valuables and get a bigger locker. 5. take your hand towel and head into the bath 6. wash up - either a full shower type activity or the cup and spring water to the right. 7. enjoy the bath. There are manny different types of baths. Lovely place, good food, kaiseki was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Cecilia

Stayed 1 night in Oct 2025

10/10 Excellent

Hongtao

Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grand Bath was amazing
Stayed 2 nights in Oct 2025

10/10 Excellent

Gabriel

Stayed 2 nights in Oct 2025

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay. Amazing surrounds, lovely room, wonderful staff, great buffet.
Stayed 2 nights in Oct 2025

10/10 Excellent

heerei

Liked: Cleanliness, staff & service, property conditions & facilities
I relaxed at the spa. Staff was kind and able to cimmunicate in English. The buffet was great but the crabs were too salty.
Stayed 1 night in Sep 2025

10/10 Excellent

Li Wai Hing

Stayed 2 nights in Sep 2025

8/10 Good

ida L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Sep 2025

2/10 Terrible

Zhong

Stayed 1 night in Sep 2025