Hotel El Portal Sololateco

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel El Portal Sololateco

Interior
Hallway
Classic Triple Room, Multiple Beds, Non Smoking
Breakfast, lunch, dinner served; local cuisine
Free WiFi, bed sheets

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking included
  • Housekeeping
  • Free WiFi

Explore the area

Map
8a Calle, 5-42, Zone 1, Sololá, Solola, 502
  • Multiple Use Area Lake Atitlan Basin
    1 min walk
  • San Jorge Lookout
    4 min drive
  • Tzantizotz Nature Reserve
    12 min drive
  • Quetzaltenango (AAZ-Los Altos)
    91 min drive

Room options

Comfort Double Room, Multiple Beds, Non Smoking

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Classic Triple Room, Multiple Beds, Non Smoking

  • 18 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Classic Quadruple Room, Multiple Beds, Non Smoking

  • 19 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

Classic Single Room, 1 Double Bed, Non Smoking

  • 10.5 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Sololá

With a stay at Hotel El Portal Sololateco in Sololá, you'll be within a 10-minute drive of Lake Atitlán and Multiple Use Area Lake Atitlan Basin. .This hotel is 2.5 mi (4 km) from San Jorge Lookout and 5 mi (8 km) from Azul Maya Archaeological Museum.

What's nearby

  • Church of Saint Francis - 9 min drive
  • Panajachel Municipal Market - 9 min drive
  • Lake Atitlán - 9 min drive
  • Casa Cakchiquel Arts Center - 10 min drive
  • Los Elementos Day Spa - 23 min drive

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 91 min drive

Restaurants

  • ‪The Little Spoon - ‬9 min drive
  • ‪Restaurante el chaparral - ‬8 min drive
  • ‪Pollo Campero Panajachel - ‬8 min drive
  • ‪Atlantis - ‬8 min drive
  • ‪Circus Bar - ‬9 min drive

About this property

Hotel El Portal Sololateco

Hotel in Sololá with a 24-hour front desk and a restaurant
Hotel El Portal Sololateco offers 15 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Sololá hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 15 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hotel El Portal Sololateco has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free secured, covered self-parking on site
  • Limited on-site parking (max. 3 spaces per unit)
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage
  • Free off-site parking within 16 ft

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 4 for adults and USD 4 for children
  • 1 restaurant
  • 24-hour room service

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4 for adults and USD 4 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

El Portal Sololateco
El Portal Sololateco Solola
Hotel El Portal Sololateco Hotel
Hotel El Portal Sololateco Sololá
Hotel El Portal Sololateco Hotel Sololá

Hotel El Portal Sololateco Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 7 reviews" "
Rating 8 - Good. 0 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 2 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

5.0/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Edwin E

Disliked: Cleanliness, staff & service, amenities
Notice mildew on bathroom walls ceiling shower curtain.
Stayed 1 night in Feb 2024

10/10 Excellent

Mynor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice And Clean Place To Stay
Stayed 1 night in Dec 2023

6/10 Okay

Judith

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Basic simple clean room. Only one towel for two people. Parking was inconvenient - in a line of three, so that the cars at the front had to move for the ones at the back. Wifi was good.
Stayed 1 night in Jun 2022

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two thumbs up
Beautiful hotel with the best view in town (from the roof) steeps away from Centro. Speedy check in considering I booked this room less than an hour before arriving. Complimentary coffee/water Adorable , friendly, beyond helpful staff for non or poorly speaking Spanish guests
Stayed 1 night in Apr 2022

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommend
Small hotel, very friendly. Photos are accurate. Clean, small, basic rooms.
Stayed 1 night in Mar 2022

4/10 Poor

D., Atlanta, GA

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Directions on website and GPS take you to the wrong address. We had to call for directions. Check-in and check-out was fairly smooth and the hotel was mostly clean. The hostess had only prepared one room for our party of 8 instead of the two I had reserved. She quickly set us up in 2 rooms, one with 4 beds and one with 5. The room with 5 was not originally reserved and that is where my family stayed. I could tell that the bedsheets were not changed after the previous visitors.My daughter found American coins in her sheets and I found a bobby pin in mine. My daughter also had blood stains on her bed. There was no towels, no soap and no toilet paper in the room when we arrived. When I asked, she only gave us 4 towels for the 5 of us and a roll of paper. No soap. Beds were comfortable the water was hot and the hostess was nice but it was way overpriced for what you get.
Stayed 1 night in Dec 2018

10/10 Excellent

Jhank

Stayed 3 nights in Apr 2024