With a stay at Hotel El Portal Sololateco in Sololá, you'll be within a 10-minute drive of Lake Atitlán and Multiple Use Area Lake Atitlan Basin. .This hotel is 2.5 mi (4 km) from San Jorge Lookout and 5 mi (8 km) from Azul Maya Archaeological Museum.
What's nearby
Church of Saint Francis - 9 min drive
Panajachel Municipal Market - 9 min drive
Lake Atitlán - 9 min drive
Casa Cakchiquel Arts Center - 10 min drive
Los Elementos Day Spa - 23 min drive
Getting around
Quetzaltenango (AAZ-Los Altos) - 91 min drive
Restaurants
The Little Spoon - 9 min drive
Restaurante el chaparral - 8 min drive
Pollo Campero Panajachel - 8 min drive
Atlantis - 8 min drive
Circus Bar - 9 min drive
About this property
Hotel El Portal Sololateco
Hotel in Sololá with a 24-hour front desk and a restaurant
Hotel El Portal Sololateco offers 15 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels.
Bathrooms include showers with rainfall showerheads. This Sololá hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Stay in one of 15 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hotel El Portal Sololateco has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
On-site parking available only on request
Free secured, covered self-parking on site
Limited on-site parking (max. 3 spaces per unit)
Height restrictions apply for on-site parking
On-site parking options include a garage
Free off-site parking within 16 ft
Food and drink
Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 4 for adults and USD 4 for children
1 restaurant
24-hour room service
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Porter/bellhop
Tour/ticket assistance
Business services
Meeting rooms
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Upper floors accessible by stairs only
Well-lit path to entrance
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Bathroom
Free toiletries
Private bathroom
Rainfall showerhead
Shower
Towels
Entertainment
32-inch flat-screen TV
TV channels
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 12:30 PM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately USD 4 for adults and USD 4 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply
Property is also known as
El Portal Sololateco
El Portal Sololateco Solola
Hotel El Portal Sololateco Hotel
Hotel El Portal Sololateco Sololá
Hotel El Portal Sololateco Hotel Sololá
Hotel El Portal Sololateco Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 4 out of 7 reviews" "
10 - Excellent
4
Rating 8 - Good. 0 out of 7 reviews" "
8 - Good
0
Rating 6 - Okay. 1 out of 7 reviews" "
6 - Okay
1
Rating 4 - Poor. 2 out of 7 reviews" "
4 - Poor
2
Rating 2 - Terrible. 0 out of 7 reviews" "
2 - Terrible
0
7.8/10
Cleanliness
7.8/10
Staff & service
5.0/10
Amenities
7.4/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
4/10 Poor
Edwin E
1 Mar 2024
Disliked: Cleanliness, staff & service, amenities
Notice mildew on bathroom walls ceiling shower curtain.
Basic simple clean room. Only one towel for two people. Parking was inconvenient - in a line of three, so that the cars at the front had to move for the ones at the back. Wifi was good.
Beautiful hotel with the best view in town (from the roof) steeps away from Centro.
Speedy check in considering I booked this room less than an hour before arriving. Complimentary coffee/water
Adorable , friendly, beyond helpful staff for non or poorly speaking Spanish guests
Directions on website and GPS take you to the wrong address. We had to call for directions. Check-in and check-out was fairly smooth and the hotel was mostly clean. The hostess had only prepared one room for our party of 8 instead of the two I had reserved. She quickly set us up in 2 rooms, one with 4 beds and one with 5. The room with 5 was not originally reserved and that is where my family stayed.
I could tell that the bedsheets were not changed after the previous visitors.My daughter found American coins in her sheets and I found a bobby pin in mine. My daughter also had blood stains on her bed.
There was no towels, no soap and no toilet paper in the room when we arrived. When I asked, she only gave us 4 towels for the 5 of us and a roll of paper. No soap.
Beds were comfortable the water was hot and the hostess was nice but it was way overpriced for what you get.