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The Westin Chicago River North

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Chicago River North

Exterior
Exterior
Deluxe Room, 2 Double Beds, River View | City view
Breakfast, lunch, dinner served; American cuisine
Point of interest

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
320 N Dearborn St, Chicago, IL, 60654
  • State Street
    2 min walk
  • Chicago Theatre
    6 min walk
  • Chicago Riverwalk
    6 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    36 min drive

Room options

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds

  • 84 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite, 1 King Bed

  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Lounge

Deluxe Room, 2 Double Beds

  • 42.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Lounge

Deluxe Room, 1 King Bed, City View

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, River View

Deluxe Room, 2 Double Beds, River View | City view

Deluxe Room, 2 Double Beds, River View

  • 37 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | City view

Deluxe Room, 1 King Bed, River View

  • 37 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

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About the area

Chicago

With a stay at The Westin Chicago River North, you'll be centrally located in Chicago, within a 10-minute walk of Chicago Theatre and Chicago Riverwalk. .This luxury hotel is 0.8 mi (1.3 km) from Millennium Park and 0.9 mi (1.5 km) from Michigan Avenue.

What's nearby

  • Chicago Theatre - 6 min walk - 0.5 km
  • Chicago Riverwalk - 6 min walk - 0.5 km
  • Michigan Avenue - 9 min walk - 0.8 km
  • Millennium Park - 11 min walk - 1.0 km
  • Willis Tower - 18 min walk - 1.6 km

Getting around

  • State Station - 5 min walk
  • Millennium Station - 10 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 36 min drive

Restaurants

  • ‪House of Blues - ‬1 min walk
  • ‪Tiny Tapp & Cafe - ‬9 min walk
  • ‪Travelle Kitchen + Bar - ‬5 min walk
  • ‪RPM Seafood - ‬2 min walk
  • ‪Untitled Supper Club - ‬4 min walk

About this property

The Westin Chicago River North

Riverfront Chicago hotel in Downtown Chicago with a fitness center
The Westin Chicago River North offers 445 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 445 guestrooms featuring LED televisions. Your pillowtop bed comes with down comforters and premium bedding. 42-inch Smart televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch or dinner at 320 RiverBar, a restaurant which specializes in American cuisine, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 13 meeting rooms available for events.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
320 RiverBar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 79 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Off-site parking within 656 ft (USD 60 per day)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15-30 per person
  • 1 restaurant
  • 24-hour room service

Restaurants on site

  • 320 RiverBar

Things to do

  • Fitness classes
  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms - 13

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Roll-in shower
  • Step-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch smart TV
  • TV channels
  • Netflix
  • Films for purchase
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per day
Service animals are welcome, and are exempt from fees
Up to 40 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 79 per day (in/out privileges)
  • Nearby parking fee: USD 60 per day (656 ft away)
  • Pet fee: USD 100.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago River North Westin
Westin
Westin Chicago River North
Westin Hotel Chicago River North
Westin Chicago River North Hotel
Westin River North Hotel
Westin River North
The Westin Chicago River North Hotel Chicago
Chicago Westin
The Westin Chicago River North Hotel
The Westin Chicago River North Chicago
The Westin Chicago River North Hotel Chicago

The Westin Chicago River North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 675 out of 1002 reviews" "
Rating 8 - Good. 218 out of 1002 reviews" "
Rating 6 - Okay. 60 out of 1002 reviews" "
Rating 4 - Poor. 30 out of 1002 reviews" "
Rating 2 - Terrible. 19 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Stayed 2 nights in Aug 2024

4/10 Poor

val

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Chad, Ute

Stayed 4 nights in Aug 2024

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location. Excellent room condition. Comfortable bed and pillows.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location; Very well kept hotel near Wacker.
Fantastic location in one of the best parts of downtown Chicago.
Stayed 2 nights in Jul 2024

10/10 Excellent

Samuel

Stayed 1 night in Jul 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
If you are going to stay in Chicago I would highly recommend The Westin. From ease of getting to from the train, to the river walk. Everything you want to do is easily accessible.
Stayed 4 nights in Jul 2024

8/10 Good

melissa

Stayed 1 night in Apr 2024

10/10 Excellent

Jerry

Stayed 2 nights in Jul 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except the bathroom had a smell of urine. I think the waste can may have had diapers in it at some point and needed to be replaced as it picked up the smell. Also the bathrobe had make up on it. The cleaning staff may need to pay a little better attention.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jacque

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Jacki

Stayed 1 night in Jul 2024

8/10 Good

Kiara

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Luis

Amazing Hotel
The hotel is located in a good area with a beautiful view of the city. The staff was really friendly. The room I stayed at was very spacious and very clean. The bathroom as well. I would a hundred percent recommend this hotel and for sure would come back.
Stayed 5 nights in Jul 2024

10/10 Excellent

tatiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Comfy rooms. Luxury services. Loved if
Stayed 3 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location along the river with easy access to everything in downtown Chicago. One of the quietest hotels I’ve ever stayed in. We didn’t hear any noise from the hallway or other rooms.
Stayed 8 nights in Jun 2024

10/10 Excellent

Erica, Aurora

.
Stayed 1 night in Jul 2024

8/10 Good

Claire

Stayed 1 night in Jul 2024

8/10 Good

Nik

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pros: Awesome location. Cons: No microwave in room to heat up leftovers, No breakfast included, no pool on property, price gouging on parking
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Westin Way!!
We thoroughly enjoyed our stay at the Westin!! The best part was the excellent customer service. Particularly, the staff in the executive suite lounge.
Stayed 3 nights in Jun 2024

10/10 Excellent

Tina Ahrens, Riverton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give it 10 stars I would! I can’t even put into words how amazing the staff is! Every single person from the time you walked in the door were happy, accommodating ,engaging, and all went above and beyond to make mine and my family's first visit to Chicago that much more memorable. We will definitely be back sooner than later. Thank you, thank you, thank you!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service always
Stayed 1 night in Jun 2024

8/10 Good

Margaret

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work Trip
The hotel is in a great location and the staff is excellent. The bathroom is tired and could use a refresh.
Stayed 4 nights in Jun 2024