Only good if you are coming in the night before your cruise and you want to walk to the ship. Otherwise, location is not convenient for other things in Southampton. Hotel is always super busy. Elevators are too small/undersized (max 4 people/fewer with luggage) The rooms are average size and minimally furnished. The superior room has an included minibar, which is nice. The restaurant, both for included breakfast and lunch/dinner, is surprisingly good and affordable, but can get crowded. Checking out, we had to wait 30 minutes for the elevator. Some took the stairs 9 stories down. Staff are nice. Big concern for me: The staff let us store our bags early the day of check-in, but the room was not secured and monitored. It was a big room that had a lock on the door, but the door was often unlocked, NO luggage tags/claim checks were issued, and guests were allowed to put bags in the room and take bags out of the room unsupervised. A dishonest person could easily take an "extra" bag. Given this is such a busy "full service" hotel, they really should have a bellman.