ibis Southampton Centre

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Southampton Centre

Exterior
Reception
Twin Room, 2 Single Beds
Bar (on property)
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
9 West Quay Road, Southampton, England, SO15 1RA
  • Mayflower Theatre
    10 min walk
  • Old City Walls
    10 min walk
  • Mayflower Park
    11 min walk
  • Southampton (SOU)
    9 min drive

Room options

Twin Room, 2 Single Beds

  • 13.5 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed

  • 13.5 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Southampton

With a stay at ibis Southampton Centre in Southampton (Southampton City Centre), you'll be a 2-minute drive from Southampton Cruise Terminal and 9 minutes from New Forest National Park. .This hotel is 8.9 mi (14.4 km) from Paultons Family Theme Park - Home of Peppa Pig World and 0.3 mi (0.5 km) from Grosvenor Casino.

What's nearby

  • Mayflower Theatre - 10 min walk
  • WestQuay Shopping Centre - 12 min walk
  • Southampton Cruise Terminal - 13 min walk
  • Solent University - 15 min walk
  • St. Mary's Stadium - 4 min drive

Getting around

  • Southampton Central Station - 8 min walk
  • Southampton (SOU) - 9 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪John Lewis & Partners - ‬12 min walk
  • ‪Costa Coffee - ‬8 min walk
  • ‪Costa Coffee - ‬12 min walk
  • ‪Bill's - ‬3 min walk

About this property

ibis Southampton Centre

Hotel with a 24-hour front desk, near Southampton Cruise Terminal
Ibis Southampton Centre offers 93 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 93 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
You can enjoy a meal at The Cafe serving the guests of ibis Southampton Centre, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Southampton? This hotel has 969 square feet (90 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
The Cafe - This café serves dinner only. Guests can enjoy drinks at the bar.

Languages

English, French, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 10 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–11:00 AM: GBP 12.00 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • The Cafe

Things to do

  • Bike rentals

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Conference space (969 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 10 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

ibis Southampton Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 414 out of 1003 reviews" "
Rating 8 - Good. 311 out of 1003 reviews" "
Rating 6 - Okay. 172 out of 1003 reviews" "
Rating 4 - Poor. 64 out of 1003 reviews" "
Rating 2 - Terrible. 42 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Stayed 1 night in Sep 2024

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and pleasant
Stayed 1 night in Sep 2024

6/10 Okay

Karen, Dundas

Stayed 2 nights in Sep 2024

2/10 Terrible

Sukhgevan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible decision
This was not as advertised, blood stains on Sheets, bathroom was stained. Had to change rooms and still not much better. If your cruising don’t be fooled by the photos.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good night's sleep
Check in was easy. Staff was friendly and helpful, even printed our luggage tags for our upcoming cruise. Breakfast was hearty. Beds and linens were comfortable. The room was small, but adequate for a night's stay. The desk laminate was chipped, but didnt interfere with stay.only big drawback was the lack of AC, so if you like the room cool at night, it may be too warm. The windows open, but there is too much road noise for a peaceful night with them open. They did supply a fan, but my husband cant sleep with a fan...dries out his sinuses. We did get a good nights rest.
Stayed 1 night in Sep 2024

10/10 Excellent

MM

Stayed 1 night in Sep 2024

8/10 Good

Raymond

Close to train station
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lunch very poor served cold, alternative given but still not impressed. Room very hot air conditioning made no difference yet appeared to be working.
Stayed 1 night in Sep 2024

8/10 Good

graciela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, service and location. The bathrooms could do with some improvement though. The shower curtains are terrible and water just floods the whole bathroom. There are no hangers for the towels either. Apart from that (which wasn't an issue as such), we had a great stay. Thank you
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

adolfo

Stayed 1 night in Aug 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for coach and rail stations
Stayed 1 night in Sep 2024

6/10 Okay

Adrian

Business traveller
Disliked: Property conditions & facilities
Soulless & car parking costs ridiculous.
Run down, soulless hotel with small rooms & overpriced parking. Avoid at all costs !
Stayed 1 night in Sep 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location close to the cruise ship terminals, bus and train station, and a shopping mall.
Stayed 2 nights in Aug 2024

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed prior to a cruise. Easy to walk to from bus station. Staff was friendly and helpful. Nice restaurant in the lobby.
Stayed 1 night in Sep 2024

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We found the staff to be very good. We were disappointed in the single electrical outlet in the sleeping area, which would not accommodate a USA plug. We both have CPAP machines and only one outlet that would not accommodate a USA plug. Will not use this Ibis again.
Stayed 3 nights in Aug 2024

10/10 Excellent

ALBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Aric Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for connecting boats, buses and trains and a staff that goes above and beyond to make your stay wonderful.
Stayed 1 night in Sep 2024

4/10 Poor

Louise

Disliked: Staff & service
Room was very basic, very little left and breakfast and it was cold
Stayed 1 night in Jul 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Rozalia

Travelled with partner
Liked: Cleanliness, staff & service
Great location. Hotel can use some upgrading, repairs. Not enough dining options near by. Very close to cruise terminal, very convenient.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Verified traveller

Liked: Amenities
Stayed 1 night in Aug 2024

4/10 Poor

Barbara

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff very helpful and friendly cheerful. Breakfast very good. Evening meal fair. The Greek salad was very odd. A bowl of olives, green beans,and feta mostly and no dressing. Pizza was good. The room was exceptionally small and the hallway carpet was quite tired with various stains. Needs replacing. Lobby area and restaurant very nice and welcoming with a nice lounging area and small bar.
Stayed 2 nights in Sep 2024

8/10 Good

Paula

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024