Royal Palms Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Palms Hotel

Garden
Outdoor pool, pool umbrellas, pool loungers
Exterior
Interior
Exterior detail

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Gym
  • Bar
  • Pool
  • 24/7 front desk
  • Breakfast included
  • Housekeeping

Explore the area

Map
24 Rosemont Avenue, Pembroke Parish, HM 06
  • Bermuda National Gallery
    10 min walk
  • Front Street
    10 min walk
  • Hamilton Ferry Dock
    11 min walk
  • St. George's (BDA-L.F. Wade Intl.)
    32 min drive

Room options

Deluxe Suite (Mini)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

Superior Suite (Mini)

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed

Deluxe Room

  • 17 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Pembroke Parish

When you stay at Royal Palms Hotel in Pembroke Parish, you'll be near the beach, within a 5-minute drive of Fort Hamilton and Admiralty House. .This boutique hotel is 1.8 mi (3 km) from Bermuda Underwater Exploration Institute and 2.5 mi (4 km) from Bermuda Botanical Gardens.

What's nearby

  • Hamilton Ferry Dock - 11 min walk
  • Fort Hamilton - 18 min walk
  • Elbow Beach - 14 min drive
  • Horseshoe Bay - 23 min drive
  • Royal Naval Dockyard - 40 min drive

Getting around

  • L.F. Wade Intl. Airport (BDA) - 32 min drive

Restaurants

  • ‪The Pickled Onion - ‬13 min walk
  • ‪The Birdcage - ‬14 min walk
  • ‪1609 Bar & Restaurant - ‬1 min drive
  • ‪Deja View - ‬14 min walk
  • ‪Buzz Cafe - ‬8 min walk

About this property

Royal Palms Hotel

Hotel with 2 restaurants, near Fort Hamilton
Royal Palms Hotel offers 32 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 32 air-conditioned rooms featuring Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Satisfy your appetite with international cuisine at Ascots Restaurant, one of the hotel's 2 restaurants. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 9:30 AM. A complimentary manager's reception is offered each day.
Ascots Restaurant - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Just 24 - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Electric car charging station on site

Food and drink

  • Free buffet breakfast available daily 7 AM–9:30 AM
  • 2 restaurants
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Restaurants on site

  • Ascots Restaurant
  • Just 24

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Outdoor pool
  • Soundproofed rooms

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Beach towels
  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch smart TV
  • TV channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards

We should mention

This property does not have elevators

Property is also known as

Royal Palms Hamilton
Royal Palms Hotel
Royal Palms Hotel Hamilton
Royal Palms Hotel Pembroke
Royal Palms Pembroke
Royal Palms Hotel Hotel
Royal Palms Hotel Pembroke Parish
Royal Palms Hotel Hotel Pembroke Parish

Royal Palms Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 417 out of 491 reviews" "
Rating 8 - Good. 68 out of 491 reviews" "
Rating 6 - Okay. 5 out of 491 reviews" "
Rating 4 - Poor. 0 out of 491 reviews" "
Rating 2 - Terrible. 1 out of 491 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely staff that was very kind. Will visit again
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very attentive to the needs of their guests! Transportation at no cost is provided to the Ferry and downtown area from the hotel. It was an easy walk back to the hotel from downtown and to the ferry.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sue

Stayed 3 nights in Aug 2024

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing Hotel - Highly Recommended
To be honest, this hotel was excellent from the moment of arrival through to checking out. The service of every single staff member was exceptional making my day with every interaction whether it was a greeting in passing or a conversation at breakfast or the reception. I thoroughly enjoyed my stay and really would highly recommend this hotel as a place for a business stay or family vacation.
Stayed 4 nights in Jul 2024

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Surprising Blind Spot
The property and grounds are absolutely outstanding. The staff are also exceptionally superior. However, the Food & Beverage service was incongruously inferior — breakfast was same as a Days Inn, happy hour wines were excellent, but served with Doritos and peanuts! Price fixed dinner and cocktails were grossly over-priced. Too bad, otherwise a quite impressive hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Bermuda
A nice hotel tucked away nicely in a quiet part of Hamilton with easy access to the downtown area and Front Street. We will definitely stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

kathryn

Stayed 4 nights in Jul 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very pleasant and helpful.
Stayed 5 nights in Jul 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Its been a long time since I stayed somewhere that felt like home. The staff was so pleasant and cheerful, the complimentary social hour led to new friendships and all accommodations were very clean and comfortable. Only stayed one night but look forward to returning and staying longer.
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Stayed 1 night in Jul 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, wuth friendly knowledgable staff.
Stayed 7 nights in Jun 2024

10/10 Excellent

Kasia

Liked: Cleanliness, staff & service, property conditions & facilities
Boutique hotel close to the downtown Hamilton.
Stayed 1 night in Jun 2024

10/10 Excellent

Laurina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Royal Palms could not be more pleasant. They were truly gracious and hospitable. My only discontent was that I had to pay for an additional night stay when I shortened my stay, It was my understanding that I paid an additional fee for this consideration, but the staff suggested I bring that to the attention of Expedia. So am I due a refund from Expedia?
Stayed 6 nights in Jun 2024

10/10 Excellent

Robert, Devonshire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique hotel near Hamilton, Bermuda. Lovely staff and facilities.
Stayed 1 night in Jun 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location extremely friendly and helpful staff. Loved the wine evenings
Stayed 6 nights in Jun 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small intimate property with very friendly staff. Quiet pool and beautiful garden location for the large, well appointed rooms. Reception was very helpful in arranging transport and excursions.
Stayed 6 nights in May 2024

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blackout curtains in suite 124 would be a great addition
Stayed 2 nights in Jun 2024

10/10 Excellent

Joe, Alexandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short notice plans for 40th Anniversary and first trip to Bermuda. The Royal Palms was the perfect place to stay. The staff were outstanding in all facets! We will return!
Stayed 3 nights in May 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best ever!
Wonderful! Relaxing, clean, quiet, and most pleasant and helpful staff. Absolutely no complaints!
Stayed 7 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Dadrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely grounds. Delicious breakfast. Staff is very accommodating and helpful. On site restaurant was outstanding.
Stayed 4 nights in May 2024

8/10 Good

Avneet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and beautiful!
Stayed 2 nights in Mar 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with fabulous gardens. We had a huge room with a kitchen alcove and a large patio. The breakfast was large and high quality, the public rooms very pretty and comfortable. Nothing was too much trouble for the staff, and we shall certainly go back.
Stayed 7 nights in Mar 2024

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property with beautiful grounds and extremely friendly, helpful staff. The included breakfast offered a nice variety of healthy options.
Stayed 7 nights in Mar 2024