One of the greatest downsides to this hotel is the quality of the food. My fiancee checked in after me, and ordered room service (salmon) whilst I was out. Unfortunately, it wasn't great - by which I mean that she has been struck down with food poisoning and is unable to get out of the room, due to a need to keep close to the bathroom.
Likewise my experience at breakfast (my fiancee was unable to face it, even if she could make it down) wasn't fantastic. Good eggs & toast, cracking bacon, but the sausage tasted, frankly, rancid.
On the plus side, staff here are friendly, approachable and helpful.