Crowne Plaza Springfield, an IHG Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Springfield, an IHG Hotel

Meeting facility
Indoor pool
Exterior
Serves lunch and dinner
Suite, 1 Bedroom (Living Area & Add'l Half Bath)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Free airport shuttle
    Free airport shuttle
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
3000 S Dirksen Pkwy, Springfield, IL, 62703
  • Washington Park Botanical Gardens
    5 min drive
  • University of Illinois at Springfield
    6 min drive
  • Lincoln Home National Historic Site
    8 min drive
  • Springfield, IL (SPI-Abraham Lincoln Capital)
    16 min drive

Room options

Junior Suite

  • 74 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible (Communications)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Living Area & Add'l Half Bath)

  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (Communications)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Springfield

When you stay at Crowne Plaza Springfield, an IHG Hotel in Springfield, you'll be within a 10-minute drive of Washington Park Botanical Gardens and Adams Wildlife Sanctuary. .This hotel is 3 mi (4.8 km) from University of Illinois at Springfield and 4 mi (6.4 km) from Elijah Iles House.

What's nearby

  • University of Illinois at Springfield - 6 min drive - 4.9 km
  • Lincoln Home National Historic Site - 8 min drive - 6.6 km
  • Bank of Springfield Center - 8 min drive - 6.7 km
  • Abraham Lincoln Presidential Library and Museum - 8 min drive - 8.0 km
  • St. John's Hospital - 9 min drive - 8.3 km

Getting around

  • Springfield Station - 14 min drive
  • Springfield, IL (SPI-Abraham Lincoln Capital) - 16 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪Abe's Hideout - ‬2 min drive
  • ‪Panera Bread - ‬5 min walk
  • ‪Curve Inn - ‬5 min drive
  • ‪McDonald's - ‬7 min walk

About this property

Crowne Plaza Springfield, an IHG Hotel

Hotel in Springfield with airport shuttle service and a fitness center
Crowne Plaza Springfield, an IHG Hotel offers 288 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and microwaves can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 288 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Grab lunch at Long 9 Restaurant, a restaurant that specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Springfield? This hotel has 70622 square feet (6561 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available on request), and a train station pick-up service is also provided at no charge.
Cooked-to-order breakfasts are available for a surcharge.
Long 9 Restaurant - This restaurant specializes in American cuisine and serves breakfast and lunch.
Long 9 Bar and Grill - This bar specializes in American cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 7:00 AM to 11:00 PM
  • Airport shuttle at scheduled times, on request
  • Free train station pick-up shuttle

Food and drink

  • Breakfast available for a fee: USD 6.00-16.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Long 9 Restaurant
  • Long 9 Bar and Grill

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (70622 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 104
  • Grab bar in shower
  • Shower grab bar height (centimetres): 51
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6.00 to 16.00 per person
  • Pet fee: USD 40.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Springfield
Crowne Plaza Springfield
Crowne Plaza Springfield Hotel Springfield
Springfield Crowne Plaza
Crowne Plaza Springfield Hotel

Crowne Plaza Springfield, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 483 out of 1001 reviews" "
Rating 8 - Good. 225 out of 1001 reviews" "
Rating 6 - Okay. 139 out of 1001 reviews" "
Rating 4 - Poor. 88 out of 1001 reviews" "
Rating 2 - Terrible. 66 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Comfy but decrepit
Very comfortable bed and room in general with lots of space. Hotel in general looking decrepit.
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was kind and friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

JaNae

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a great price and it was convenient. My family and I were on a family vacation and rented 8 rooms. The y were helpful, clean, and have great recommendation on attractions.
Stayed 1 night in Aug 2024

2/10 Terrible

Alice

Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
Great hotel..but hot tub concreted.
The hotel is very nice. The room was big and bed was comfortable. I have only one negative thing to say. I picked this hotel because there was a hot tub by the pool...according to the pictures of the hotel on the website. But when we got to the pool..the hot tub was concreted with yellow tape around it. Wish i would of known this prior to reserving the room.
Stayed 1 night in Aug 2024

6/10 Okay

Leslie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Pool needed to be cleaned. Human hair inside pool and around. Front Desk / Concierge dudnt answer phone when called.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast
Wasnt happy that breakfast wasn't free. Breakfast wasnt that good either.
Stayed 1 night in Aug 2024

4/10 Poor

John

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Review room 706
Bath tub was extremely slippery and there were no anti slip strips in place or shower mat. Only one headboard reading lamp. No glasses or cups in the room. No option to make coffee. Basically no in room amenities. Room #706
Stayed 1 night in Aug 2024

10/10 Excellent

Lynzie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff overall good experience
Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Kristie, Toledo

Travelled with family
Liked: Staff & service, property conditions & facilities
I didnt like that fact that our room did not cool down and stayed between 70 and 75° when it was hot outside.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Karen

Stayed 3 nights in Aug 2024

6/10 Okay

Matthew

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Everything was great. Our view however was horrible, we just looked out onto a roof, that wasn't a big issue since we didn't go there for the view. The hotel website states that there is a hot tub. Well there is no longer a hot tub at this location, and that was one of the main reasons for is going back there. We will be looking for other accommodations the next time we come to Springfield.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lolita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Kristy

Travelled with family
The staff at reservation desk wasn’t the friendliest if you use Expedia to book. My cousin checked in with me but we booked differently and the check-in and out staff were both indifferent both times. Book directly with the hotel if staying here. Also my room was not the cleanest. The shower curtain needed to be changed and bleached for sure and there were weird stains on the wall (I don’t even want to think what it could have been). But yeah other than that it was an okay place to be.
Stayed 1 night in Aug 2024

6/10 Okay

Patricia, Chicago

Liked: Staff & service
Quick stay…it was under what seem to be some renovations. Staff was great. Room was dingy and the shower was not cleaned fully (hair on bottles). But worked for a one night I guess….
Stayed 1 night in Aug 2024

8/10 Good

Roger

Disliked: Property conditions & facilities
Downhill slide.
Before I retired, I stayed at this property often and it was always enjoyable. However, since then, the condition of this property has drastically deteriorated. The carpet is becoming threadbare, the elevators are badly beaten up, the toilet seat in our room was in bad shape (looked as if it had been dragged behind a car, and windows in our 9th floor room were so dirty you could barely see out of them. This place needs tlc quickly.
Stayed 1 night in Aug 2024

6/10 Okay

jessica

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The 2 main things i was looking for in a hotel room was a hot tub. And an extra rollaway bed. They were both listed as available. That was a lie. The hot tub had just been filled w cement. And there were no extra beds. The air conditioningwas a joke. My room was set at 64 and gor up to 74 before we checked out. Wont stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Clayton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 4 nights in Aug 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

jeffery

Stayed 1 night in Aug 2024

6/10 Okay

Talayia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experience was okay, the air conditioning kept going out so the room was kind of warmer than I would like,
Stayed 4 nights in Aug 2024

10/10 Excellent

Serge

Stayed 4 nights in Jul 2024