With a stay at Village Hotel Swansea in Swansea (St. Thomas), you'll be within a 15-minute walk of Dylan Thomas Centre and The Environment Centre. .This eco-certified hotel is 1.1 mi (1.8 km) from Pennard Golf Course and 1.1 mi (1.8 km) from Swansea Museum.
What's nearby
Swansea Marina - 19 min walk - 1.6 km
Grand Theatre - 5 min drive - 3.1 km
Swansea.com Stadium - 6 min drive - 4.0 km
Swansea University - 9 min drive - 5.5 km
Swansea Beach - 13 min drive - 3.9 km
Getting around
Swansea Station - 12 min drive
Cardiff International Airport (CWL) - 69 min drive
Restaurants
McDonald's - 15 min walk
Starbucks - 1 min walk
Costa Coffee - 15 min walk
Founders & Co. Swansea - 17 min walk
The Ship - 12 min walk
About this property
Village Hotel Swansea
Eco-certified Swansea hotel in St. Thomas with a fitness center
Village Hotel Swansea offers 116 air-conditioned accommodations with hair dryers and irons/ironing boards. 40-inch flat-screen televisions come with satellite channels.
Bathrooms include shower/tub combinations and complimentary toiletries. This Swansea hotel provides complimentary wireless Internet access. Housekeeping is provided on request.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 116 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided on request.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Enjoy international cuisine at Village Pub and Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Swansea? This hotel has 3950 square feet (367 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Village Pub and Grill - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Starbucks - This coffee shop specializes in British cuisine and serves light fare only. Reservations are required. Open daily.
Room service (during limited hours) is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (GBP 5.00 per night)
Wheelchair-accessible parking available
Food and drink
English breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 12.50 for adults and GBP 12.50 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Restaurants on site
Village Pub and Grill
Starbucks
Things to do
Fitness classes
Fitness centre
Indoor pool
Pilates classes
Sauna
A hot tub
Steam room
Yoga classes
Family friendly
Indoor pool
Snack bar/deli
Conveniences
Banquet hall
Lift
Guest services
24-hour front desk
Housekeeping (on request)
Luggage storage
Wedding services
Business services
Conference space (3950 square feet)
Meeting rooms - 9
Outdoors
Pool sunloungers
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Designated smoking areas (fines apply)
TV in lobby
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Heating (climate-controlled)
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels
Entertainment
40-inch flat-screen TV
Satellite channels
Food and drink
Electric kettle
More
Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Payment types
Important information
Optional extras
Fee for English breakfast: approximately GBP 12.50 for adults and GBP 12.50 for children
Self parking fee: GBP 5.00 per night
Early check-in is available for a fee (subject to availability)
A late check-out fee will be charged
Facilities fee: GBP 5.00 per accommodation, per night and includes use of: sauna; swimming pool; fitness facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children may access the hotel pool during limited hours.
Children are allowed in the pool during certain hours and these are subject to change.
We should mention
This property caters to LGBTQ+ guests
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Swansea Resort
Swansea Urban Village
Swansea Village
Urban Village Resort Swansea
Urban Village Swansea
Village Resort Swansea
Village Swansea
Village Urban Resort Swansea
Village Urban Swansea
Swansea Village Hotel
Village Swansea Hotel Swansea
Village Urban Resort Swansea Wales
Village Hotel Swansea
Village Hotel Swansea Hotel
Village Hotel Swansea Swansea
Village Hotel Swansea Hotel Swansea
Village Hotel Swansea Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 395 out of 1000 reviews" "
10 - Excellent
395
Rating 8 - Good. 327 out of 1000 reviews" "
8 - Good
327
Rating 6 - Okay. 138 out of 1000 reviews" "
6 - Okay
138
Rating 4 - Poor. 86 out of 1000 reviews" "
4 - Poor
86
Rating 2 - Terrible. 54 out of 1000 reviews" "
2 - Terrible
54
8.2/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
4/10 Poor
Nathaniel
18 Aug 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok so there was 2 adults and two preteen children staying in the room. The ac didn’t work! The staff were absolutely great in trying to help us but ultimately couldn’t. An engineer came to the room and looked at the ac, blowing warm air and told us that the ac wouldn’t work properly as it was above the swimming pool and the ac being set at 19c’. A.. if this is the case our room should have been put on the other end of the hotel. B. I think this may have been a bit of a lie. The ac was blowing warm air. The staff gave us two fans, which helped but not massively. We woke up every morning with headaches due to the heat.
We decided to book this hotel as it looked an upgrade on a premier inn. It wasn’t ! The room bathroom was dirty, there was a rusty plug hole. We had half used toilet roll and the toilet was dirty too.
The air con didn’t work and would go below 19 degrees even if it had worked.
Too noisy for the window to be open as it was a Mecca for drinkers. It was like a weatherspoons down at reception.
Breakfast was stone cold every day and the selection of continental was ok. Although there were no muffins on two of the days. They had no hot chocolate satchets either in the middle of the summer holidays ??
The walk to the room had bright paint and carpets but it was filthy and needed hoovering very badly.
Very dissapointed.
When I raised the fact rhey had taken £30 from my account they promptly came back to and said they would refund in 2-3 days and I’ve heard nothing back to any of my follow ups.
Very poor ! The staff are friendly but it by no means makes up for the hotel being so run down and poorly managed.
I had a lovely stay though there were a few thing that would improve it: (1) I find the additional charge for parking and gym use cheeky given price of hotel - can this be included? (2) ensure that room is clean as I had dirty cups and (3) a summer duvet would be nice in the summer please.
Further please stop using the term “green” when it comes to towels etc as it your use of it given you practices is what we call green washing. Can I ask, what products do you use to clean the rooms? Or provide in the rooms such as show gel in bathrooms etc? Or even products for coffee and tea? Are the ethical? Just some simple items in which I think the hotel could considerably improve if wanting to use the term “green” (from a climate scientist)
Deviated from our usual hotel choice due to the pool for the kids. We used it twice in 24hrs which made the stay, as did the very helpful staff. However the building was looking a little tired. Aircon wasnt great and turned itself off in the middle of the night. Didn't sleep well. Felt a little like a budget airline as in addition to the room cost we had to pay extra for parking and for the pool.
ceri
Stayed 1 night in Aug 2024
4/10 Poor
John
Travelled with partner
3 Aug 2024
Liked: Amenities
Disliked: Cleanliness, staff & service
Friendly staff but IMPOSSIBLE to contact the hotel before or during the stay. Room was not well cleaned, bed linen was stained and torn, bathtub enamel was chipped leaving a large rusty hole, extractor fan did not work. Half of room service order was missing and they allowed me to buy items that weren't even available. Only way to contact the team was a web-chat that after 30 minutes had still not been answered and I gave up waiting. A disappointing experience overall.
Great food and room very spacious. Was unable to get cleaned in the morning due to there being NO WATER. No warnings from the hotel who would have been told that there was water works being done so people could be warned. Had to brush my teeth at work in the site car park!
No water…
There was an issue in the area, so I couldn’t have a shower and had to use my bottle water to clean my teeth…
Whilst I understand issues can happen, I feel the hotel should have at least refunded some off my costs to stay at the hotel, it was not worth the £128 that I paid.
The rooms are really dated and I booked a double, which was 2 beds pushed together making it a pretty uncomfortable nights sleep.
I won’t be staying here again.