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Holiday Inn St. Louis - Downtown Conv Ctr by IHG

3.5 star property

Photo gallery for Holiday Inn St. Louis - Downtown Conv Ctr by IHG

Exterior
Indoor pool, open 10:00 AM to 10:00 PM, free pool cabanas, pool loungers
Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

Map
811 N 9th Street, St. Louis, MO, 63101
  • America's Center Convention Complex
    ‪5 min walk‬
  • Dome at America’s Center
    ‪9 min walk‬
  • Gateway Arch National Park
    ‪11 min walk‬
  • St. Louis, MO (CPS-St. Louis Downtown)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible Bathtub, Non Smoking (Comm, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Accessible Bathtub, Non Smoking (Comm, Accessible Tub)

  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Accessible Tub)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hampton Inn St. Louis-Downtown (At the Gateway Arch)

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (1007)
The price is NZ$223
for 1 room
includes taxes & fees
10 Mar - 11 Mar
Hampton Inn St. Louis-Downtown (At the Gateway Arch)

About the area

St. Louis

With a stay at Holiday Inn St. Louis - Downtown Conv Ctr by IHG, you'll be centrally located in St. Louis, within a 10-minute walk of America's Center Convention Complex and Dome at America’s Center. .This hotel is 0.6 mi (0.9 km) from City Museum and 0.7 mi (1.2 km) from Old Courthouse.

What's nearby

  • America's Center Convention Complex - 5 min walk
  • Dome at America’s Center - 9 min walk
  • City Museum - 12 min walk
  • Busch Stadium - 15 min walk
  • Gateway Arch - 5 min drive

Getting around

  • St. Louis Gateway Station - 5 min drive
  • Convention Center Station - 8 min walk
  • St. Louis Lambert Intl. Airport (STL) - 21 min drive

Restaurants

  • ‪Sugarfire Smoke House - ‬7 min walk
  • ‪Hair of the Dog - ‬7 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪The Over Under Bar Grill - ‬3 min walk
  • ‪Renaissance Concierge Lounge - ‬5 min walk

About this property

Holiday Inn St. Louis - Downtown Conv Ctr by IHG

Hotel with a 24-hour fitness center, a quick walk to America's Center Convention Complex
Holiday Inn St. Louis - Downtown Conv Ctr by IHG offers 293 accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This St. Louis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 17 years old are not allowed in the fitness facility.

Make yourself at home in one of the 293 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
You can enjoy a meal at STL Sports Hall of Fame serving the guests of Holiday Inn St. Louis - Downtown Conv Ctr by IHG, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in St. Louis? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
STL Sports Hall of Fame - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 40 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Off-site parking within 410 ft (USD 40 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 12 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • STL Sports Hall of Fame

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10000 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • Fireplace in reception
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from December 14 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12 per person
  • Uncovered self parking fee: USD 40 per day
  • Nearby parking fee: USD 40 per day (410 ft away)
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Plaza Hotel St. Louis Downtown/At Convention Center
Ramada Plaza St. Louis Downtown/At Convention Center
Holiday Inn St. Louis Downtown Conv Ctr Hotel
Holiday Inn Conv Ctr Hotel
Holiday Inn St. Louis Downtown Conv Ctr
Holiday Inn Conv Ctr

Holiday Inn St. Louis - Downtown Conv Ctr by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 357 out of 1005 reviews
Rating 8 - Good. 306 out of 1005 reviews
Rating 6 - Okay. 164 out of 1005 reviews
Rating 4 - Poor. 81 out of 1005 reviews
Rating 2 - Terrible. 97 out of 1005 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Audrey

Travelled with family
Construction work on the immediate convention center next door pretty much was the problem Everyone was very friendly. Nice breakfast and staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Catorria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing
Stayed 2 nights in Nov 2024

6/10 Okay

Amber

Liked: Staff & service
Staff were helpful
Stayed 1 night in Oct 2024

10/10 Excellent

ReAnna

Stayed 1 night in Nov 2024

2/10 Terrible

Taranda

Disliked: Cleanliness
Horrible !
Stayed 1 night in Nov 2024

6/10 Okay

Riketra, Granite City

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property description said there would be parking available. When we got there we were told to park across the street in public parking. Did not feel very safe leaving my car there overnight when I was expecting to be able to park on the property. The construction made it confusing for us and our uber drivers to find us. However, I know this is not the hotels fault and the staff was not aware of the description about parking that I saw when I made the reservation. Staff was super friendly and we felt very safe once we got into our hotel.
Stayed 1 night in Nov 2024

4/10 Poor

Alok

Disliked: Cleanliness, staff & service
Guest Noisy. Staff did not respond.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The concierge was absolutely lovely, let me know about different events happening in the area. The parking was a little crazy, but overall we will definitely stay again
Stayed 1 night in Nov 2024

2/10 Terrible

Matthew

Travelled with family
Disliked: Property conditions & facilities, room comfort
Bad
Stayed 1 night and the shower had no water pressure to even take a shower. Once in bed for the night during the quiet hours the room next door woke up with loud music and partying with drinking and recreational smoking. Took service desk about an hour and a half to resolve the situation.
Stayed 1 night in Nov 2024

8/10 Good

David

Stayed 2 nights in Oct 2024

8/10 Good

Krissona

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Beth

Travelled with group
Liked: Cleanliness, property conditions & facilities
This place was awesome.It was like a half mile or maybe eight blocks from the enterprise center where we're going to our concert
Stayed 1 night in Oct 2024

2/10 Terrible

Carlos

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Any gular motel would've been better than this hot
The sink wouldnt drain ,the toilet almost over flows every flush,the T.V had spots on it...stains all around the room,the A.C didnt work!
Stayed 1 night in Oct 2024

2/10 Terrible

Pang

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Elliot

Stayed 1 night in Oct 2024

10/10 Excellent

Tiana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! They had construction going on but it didn’t matter to me & my homegirl much. We came from Chicago for a concert! Great location near other restaurants and shops.
Stayed 1 night in Sep 2024

10/10 Excellent

Laurance

Stayed 1 night in Oct 2024

8/10 Good

Angel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The indoor pool was amazing, breakfast service was great and rooms were super clean. However check in was at 3 and our room wasn’t ready until almost 7, I understand delays but they couldn’t give an ETA and when I asked if they could call me when the room was ready they never did I finally had to call back and ask what was the status and then they finally said it was ready. Lack of communication was very frustrating but other than that staff was super friendly and overall good location :)
Stayed 1 night in Oct 2024

8/10 Good

Marissa

Stayed 2 nights in Oct 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Dianna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bartender was awesome. The towels in the room were dirty and the room was freezing with no way to change temp. It was difficult to get there but they did have construction around them.
Stayed 1 night in Oct 2024

8/10 Good

Stacey

Travelled with family and small children
Liked: Staff & service, amenities
The staff was all very nice! Our bathtub dripped allllll night, the stopper for the bathtub also did not work. The air unit also could not be adjusted. The pool was FREEZING, our kids couldn't enjoy it at all as they turned blue after being in it for about 10 minutes. The parking for this hotel is also not ideal. My husband did not feel safe walking the block to park at night downtown as there was glass shattered on the ground from noticeable break-ins. He stated that a woman alone should not stay there with the parking situation, which I guess you could use the Valet! Just not a very safe enviroment.
Stayed 1 night in Oct 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I don’t think we will stay here again
Stayed 1 night in Oct 2024