Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel

Exterior
Indoor pool, open 10:00 AM to 10:00 PM, free pool cabanas, pool loungers
Minibar, in-room safe, desk, laptop workspace
Exterior
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Bar

Explore the area

Map
811 N 9th Street, St. Louis, MO, 63101
  • America's Center Convention Complex
    5 min walk
  • 9th Street Bar and Grill
    2 min walk
  • Convention Center Station
    8 min walk
  • St. Louis, MO (CPS-St. Louis Downtown)
    12 min drive

Room options

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

St. Louis

With a stay at Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel, you'll be centrally located in St. Louis, within a 10-minute walk of America's Center Convention Complex and Dome at America’s Center. .This hotel is 0.6 mi (0.9 km) from City Museum and 0.7 mi (1.2 km) from Old Courthouse.

What's nearby

  • America's Center Convention Complex - 5 min walk
  • Dome at America’s Center - 10 min walk
  • City Museum - 12 min walk
  • Busch Stadium - 16 min walk
  • Gateway Arch - 19 min walk

Getting around

  • St. Louis Gateway Station - 3 min drive
  • Convention Center Station - 8 min walk
  • St. Louis Lambert Intl. Airport (STL) - 19 min drive

Restaurants

  • ‪Sugarfire Smoke House - ‬8 min walk
  • ‪Hair of the Dog - ‬7 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪The Over Under Bar Grill - ‬3 min walk
  • ‪Renaissance Concierge Lounge - ‬4 min walk

About this property

Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel

Hotel with a 24-hour fitness center, a quick walk to America's Center Convention Complex
Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel offers 293 accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This St. Louis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 17 years old are not allowed in the fitness facility.

Make yourself at home in one of the 293 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
You can enjoy a meal at STL Sports Hall of Fame serving the guests of Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in St. Louis? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
STL Sports Hall of Fame - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 40 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Off-site parking within 410 ft (USD 40 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 12 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • STL Sports Hall of Fame

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10000 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • Fireplace in reception
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from December 14 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12 per person
  • Uncovered self parking fee: USD 40 per day
  • Nearby parking fee: USD 40 per day (410 ft away)
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Plaza Hotel St. Louis Downtown/At Convention Center
Ramada Plaza St. Louis Downtown/At Convention Center
Holiday Inn St. Louis Downtown Conv Ctr Hotel
Holiday Inn Conv Ctr Hotel
Holiday Inn St. Louis Downtown Conv Ctr
Holiday Inn Conv Ctr

Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 363 out of 1000 reviews" "
Rating 8 - Good. 303 out of 1000 reviews" "
Rating 6 - Okay. 164 out of 1000 reviews" "
Rating 4 - Poor. 77 out of 1000 reviews" "
Rating 2 - Terrible. 93 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean towels were not replace the second night stay. Condiments were not in the room for coffee. Front desk staff was very friendly and helpful
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Do not stay here
Most horrible customer service I’ve ever experienced. The entire staff lack knowledge of their own system. Beware do not use credit card they will run unauthorized transactions.
Stayed 3 nights in Sep 2024

10/10 Excellent

terra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for getting around Savannahs old district
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was awesome, but with the construction parking was a joke. Would have been nice to be warned about it before day before we left.
Stayed 3 nights in Sep 2024

6/10 Okay

Deanna

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was ok. They needed to take the money we paid and fix things. Shower, tv, hairdryer and very humid in the room. Also add FREE breakfast please. Be nice if the had parking garage. Also ice machines were broken on half of the floors.
Stayed 3 nights in Sep 2024

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Room was clean and adequate. The hotel appeared to be older . Ice machines and vending machines did not work. Had to go to front desk to get ice. Breakfast was good ,nothing special but i had paid when i booked the room. Otherwise i would not have paid the price they wanted at the hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good minus the parking arrangements due to construction. The parking should be validated for the inconvenience
Stayed 2 nights in Sep 2024

10/10 Excellent

Alycia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice even with the construction going on
Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Olivia

Stayed 1 night in Aug 2024

8/10 Good

Jenni

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, property conditions & facilities
Pool water was extremely cold , although the kids had fun the temperature made it hard to enjoy especially since it was indoor. Parking really was a headache and all the construction/ renovation. Bathroom in room could have been more cleaned. Only ice machine worked was 4th floor and the vending machines only had diet soda. The breakfast was good it’s just that my family thought that it would look like the pictures they have on the website. It wasn’t so that was disappointing but Overall my family and I loved the room/ stay 🙂 & front desk women was nice.
Stayed 2 nights in Sep 2024

6/10 Okay

Gwendolyn

Travelled with family
Liked: Cleanliness, room comfort
Customer service front desk started off good, but then there was other issues going on. The guy at the front desk wanted to charge me again for my room which I paid when I booked the room, also after I got to my room they gave someone else my room. Then later on that night when I came back to go to my room the key didn't work. I had to go back down to the lobby to get that fix. They also was noise going on all night in my room. The bathroom sink faucet was loose.
Stayed 1 night in Sep 2024

6/10 Okay

Maria

Stayed 5 nights in Sep 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fabulous! Staff, especially Devon, were helpful and accommodating!
Stayed 2 nights in Sep 2024

4/10 Poor

Julianna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Leana

Business traveller, Travelled with group
Liked: Staff & service
Very pleasant and helpful staff.
Stayed 4 nights in Sep 2024

2/10 Terrible

Kathryn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No parking staff appeared to use parking right in front. Dirty, construction everywhere and didn’t no it was going to be so dusty and dirty.
Stayed 1 night in Sep 2024

10/10 Excellent

Brittany

Stayed 3 nights in Aug 2024

8/10 Good

Phoenicia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was ok. Pool situation is weird. Surrounding area and parking annoying
Stayed 2 nights in Aug 2024

8/10 Good

Sterling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

sheyla

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice area
Stayed 2 nights in Jul 2024

10/10 Excellent

Craig, Minneapolis

Stayed 1 night in Aug 2024