Overall, I would like to express my gratitude for a pleasant stay. The experience was mostly positive, and I would recommend the establishment. However, there are a few areas that could benefit from improvement.
The cleanliness of the room, particularly the bathroom, could be enhanced. I noticed some cobwebs and the floor appeared to require thorough mopping.
While the majority of the staff was friendly and accommodating, there was one unpleasant encounter with a receptionist, who happened to be an elderly lady.
The food was generally satisfactory, but I believe the pool area needs attention. The floor was extremely slippery, which resulted in an unfortunate accident involving one of our children. They slipped and fell while simply taking a step, without running or engaging in any rough play. The pool area felt rather slimy.
Despite these concerns, I would consider staying at the establishment again if I were in the area.