8/10 Good
JOHN M., Germantown, Maryland
6 May 2024
Liked: Cleanliness
Great location, some issues but over all a great place
This condo is in a great location. There are numerous decent eating establishments within walking distance. There is a publix and a liquor store just 5 minutes by car. The pool is beach side and is well kept. The gulf is 50 yards away and the beach is fantastic. The condo is aligned perfectly for sunset watching. The kitchen is well equipped, plenty of space for stretching out. TVs are great also. The only issue we had started with VACASA with not knowing which parking space was ours, minor. Then the refrigerator started shorting out. We contacted VACASA right away and they said they would respond. Contacted them again a week later and they said it would be fixed. Never was. You had to be very careful shutting the door or it would stop working. We got through it but I hope they replace the refrigerator. We spent two weeks wondering if it was going to die. Very disappointed in the response. The other issue is the beds. The master bedroom mattress is so soft we had to abandon that room for the second bedroom. The second bedroom was better but still way to soft. I know part of this is preference but these were very bad. Other then these complaints it is perfect, these things can be addressed. I hope VACASA reads this and understands that when someone pays $$$$ and travels a thousand miles being response means actually doing something to correct an issue.
JOHN M.
Stayed 14 nights in Apr 2024