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The Westin St. Thomas Beach Resort & Spa

4.5 star property

Photo gallery for The Westin St. Thomas Beach Resort & Spa

2 bars/lounges, swim-up bar, poolside bar, beach bar
Exterior
View from property
View from property
On the beach, white sand, beach cabanas, beach towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Room service

Explore the area

Map
5 Estate Bakkeroe, Po Box 7100, St. Thomas, St. Thomas, 00802
  • Havensight Mall
    ‪4 min drive‬
  • Bolongo Bay
    ‪6 min drive‬
  • Magens Bay Beach
    ‪19 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking (View)

Suite, 1 Bedroom, Non Smoking (View) | Living room

Suite, 1 Bedroom, Non Smoking (View)

  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Balcony)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Balcony)

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Garden View

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View

  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Garden View

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony (View)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, Balcony (View)

  • 58 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Terrace)

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Terrace)

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Terrace)

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

View from property

The Ritz-Carlton, St. Thomas

  • Pool
  • Spa
  • Kids pool
  • Waterslide
4.2 out of 5, Very good, (368)
The price is NZ$2,703
for 1 room
includes taxes & fees
14 Apr - 15 Apr
The Ritz-Carlton, St. Thomas

About the area

Charlotte Amalie

With a stay at The Westin St. Thomas Beach Resort & Spa in St. Thomas, you'll be on the beach, within a 10-minute drive of Bolongo Bay and Frenchman's Bay. .This beach resort is 7.6 mi (12.3 km) from Sapphire Beach and 5.6 mi (9.1 km) from Magens Bay Beach.
View more Resorts in Charlotte AmalieOpens in a new window

What's nearby

  • Frenchman's Bay - 1 min walk - 0.0 km
  • Havensight Mall - 4 min drive - 2.3 km
  • Yacht Haven Grande Marina - 4 min drive - 2.8 km
  • Bolongo Bay - 6 min drive - 4.2 km
  • Magens Bay Beach - 19 min drive - 9.1 km

Getting around

  • Cyril E. King Airport (STT) - 20 min drive

Restaurants

  • ‪The Tap & Still - ‬3 min drive
  • ‪The Smoking Rooster - ‬3 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Wendy’s - ‬3 min drive
  • ‪Limetree Beach Pool Bar - ‬5 min drive

About this property

The Westin St. Thomas Beach Resort & Spa

Luxury resort on the beach, with 3 outdoor pools
The Westin St. Thomas Beach Resort & Spa offers 394 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Tempur-Pedic beds feature premium bedding. 65-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This St. Thomas resort provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of towels can be requested.

3 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heavenly Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is open daily.
Stay in one of 394 guestrooms featuring Smart televisions. Your Tempur-Pedic bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a sauna. This resort also features complimentary wireless internet access, concierge services, and free babysitting.
Enjoy Mediterranean cuisine at Luna Mar, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in St. Thomas? This resort has 9500 square feet (883 square meters) of space consisting of conference space and 14 meeting rooms. A roundtrip airport shuttle is provided for a surcharge during limited hours.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Luna Mar - This poolside restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Shorebird - Overlooking the ocean, this buffet restaurant specializes in American cuisine and serves breakfast and brunch. Guests can enjoy drinks at the bar. Open daily.
Sugarfin - Overlooking the ocean, this sushi bar specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Frenchman's Roast - Overlooking the pool, this coffee shop specializes in American cuisine and serves light fare only. Open daily.
Edge Bar - This poolside bar specializes in Caribbean cuisine and serves lunch and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM
  • Valet parking on site (USD 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 34 for adults and USD 34 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Edge Bar
  • Frenchman's Roast
  • Luna Mar
  • Shorebird
  • Sugarfin

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Cot (surcharge)
  • Free babysitting
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 14 meeting rooms
  • 9,500 square feet of conference space

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Dock
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool umbrellas

Full-service spa

  • 12 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift (122 centimetre wide door)
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.00 per stay
Cribs (infant beds) are available for USD 35.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 86.25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Health club access
  • In-room bottled water
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 34 for adults and USD 34 for children
  • Airport shuttle fee: USD 42 per person (one-way)
  • Airport shuttle fee per child: USD 42 (one-way)
  • Valet parking fee: USD 35 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 35.0 per night
  • Rollaway bed fee: USD 40.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Marriott Frenchman's Reef Morning Star Beach Resort St. Thomas
Marriott Frenchman's Reef Morning Star Beach Resort
The Westin St Thomas & Spa
The Westin St. Thomas Beach Resort & Spa Resort
The Westin Beach Resort Spa at Frenchman's Reef
The Westin St. Thomas Beach Resort & Spa St. Thomas
The Westin St. Thomas Beach Resort & Spa Resort St. Thomas

The Westin St. Thomas Beach Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 545 out of 1218 reviews
Rating 8 - Good. 329 out of 1218 reviews
Rating 6 - Okay. 194 out of 1218 reviews
Rating 4 - Poor. 81 out of 1218 reviews
Rating 2 - Terrible. 69 out of 1218 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dominique

Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Tess W

Liked: Cleanliness, staff & service, property conditions & facilities
Up until the last few days of our stay I would have given every category 5 stars
Stayed 6 nights in Dec 2024

6/10 Okay

Erica Lyn

Travelled with partner
Liked: Property conditions & facilities
I really wanted to love my stay here but unfortunately it was extremely inconsistent. Staff was either extremely friendly or extremely rude. Check-in is a nightmare, the “wellness” messaging is not aligned to reality. There is one weekly yoga class & barely any other options especially on the weekends. The resort itself is beautiful. Dining- I would dine elsewhere. Every single meal there were substitutions that were undisclosed (some examples, bacon & egg sandwich, bacon was subbed for Arugula… yuca fries subbed for regular fries, bbq sauce for honey mustard) you never knew what you were gonna get. Overall price value is not there. Beautiful resort but not a relaxing stay with so many inconsistencies & disappointments & wait times for food - lunch & dinner always waited over an hour before an appetizer was served.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sherif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Dhanashree

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent property.
Stayed 3 nights in Dec 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful but expensive. No hotel entertainment day or night. Room was clean. The resort fee per night was something I felt is excessive since you're not really getting anything for it other than the same amenities you book with the room and the rooms aren't nothing special for the price per night. The local taxi drivers tell you more of what you can do then the guest service. The food was good, expensive.Everything is a taxi ride.
Stayed 8 nights in Dec 2024

4/10 Poor

Jordan, BOYNTON BEACH

Disliked: Cleanliness, staff & service, property conditions & facilities
Already wrote a review. Our experience was not the same from last year and like I said I was told the hotel is under a new management and it definitely shows.
Stayed 5 nights in Dec 2024

4/10 Poor

Jordan, BOYNTON BEACH

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Westin last year and had an amazing time which is why we returned again this Christmas but there were some significant differences between our trip last year and this one. Couldn't get anyone to clean the room and bring towels and then they are knocking at my door at 8am to clean my room. $10 bottles of water which is fine but no ice and no ice buckets and the last day we were there there was no where to sit on the beach and they ran out of towels. The kayaks were only able to be taken out rarely and most of them were broken as well as the catamarans. The people just seemed like they didn't want to work or even be at work. Last year everything was " yes, my pleasure " and this year everything was "no". I was told I would get a room upgrade but would have to vacate the room in three days. Also the area of the beach that we hung out at last year is not accessible to Westin guests and buoy hose people only and meanwhile there was almost no one sitting there the majority of the trip until the last day. I was told several times that the hotel in now under new management and it shows. Very disappointing

2/10 Terrible

Valerie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Lamont Cortez

Stayed 3 nights in Dec 2024

8/10 Good

Kadie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was welcoming and the views were incredible.
Stayed 4 nights in Dec 2024

6/10 Okay

Joseph Nathan

Liked: Cleanliness, staff & service, amenities
Dining was limited and mediocre at best, not worth the prices.
Stayed 7 nights in Dec 2024

10/10 Excellent

kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

george

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 5 nights in Aug 2024

10/10 Excellent

Katie

Stayed 4 nights in Dec 2024

8/10 Good

Dario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Dawn

Travelled with group
Liked: Amenities
Fabulous stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Khadijah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything we expected and more ! They did charge us 600 dollars for incidentals which was pretty fishy but overall great stay
Stayed 3 nights in Dec 2024

4/10 Poor

Norman

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
As a wedding officiant specializing in destination weddings, I initially planned to recommend this resort to my couples. However, due to the poor customer service, lack of amenities, and mismanagement, this will no longer be an option. I stayed at the Westin Beach Resort & Spa at Frenchman's Reef in St. Thomas, and unfortunately, my experience was far below expectations. From operational inefficiencies to billing errors, this stay was riddled with issues that severely impacted my visit. To start, there were just 13 irons available for the entire resort, with no time limits for usage. This level of unpreparedness is unacceptable for a resort of this caliber. Additionally, the resort charged me for a second reservation I never made, labeling my original Expedia reservation as a "no-show." This double charge required me to attempt to seek a refund from Expedia rather than the resort taking accountability. The comparison in pricing between Expedia's price and the resort's price was $1,000 difference, which the resort's price was more. The Wi-Fi went down resort-wide for more than 3 hours (December 11, 2024), with no communication or alternatives offered. Representatives were unhelpful and refused to provide any form of compensation. Due to me mentioning it during my complaint, the resort offered me $100 compensation, which shows that they could've refunded me for the resort fees they charged.
Stayed 5 nights in Dec 2024

10/10 Excellent

Dolly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay here with our extended family during our yearly family vacation. It is conveniently located near shopping just a few minutes away by car. Easy to get a taxi to go anywhere around the island. Staff was friendly and helpful. The amenities could not be beat. The pools and restaurants were A . The entertainment was excellent. Family friendly all around with children's activities daily. The beds and room were very comfortable and quiet. We had a partial view of the ocean, though it was obstructed very little by the swaying palm trees, which was still a wonderful view out of our room. Would love to go back again soon.
Stayed 5 nights in Aug 2024

6/10 Okay

Dionne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Sheldon, St Georges

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great facilities and room. Bar and Service areas seemed understaffed. F&B extremely slow and food often arrived cold.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Dec 2024

10/10 Excellent

Loreley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the aquafit classes. The instructor Ruth was so sweet and very amiable.
Stayed 3 nights in Dec 2024