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Hotel AquaCity Seasons

4.0 star property

Photo gallery for Hotel AquaCity Seasons

Waterslide
Standard Room | View from room
Reception
2 bars/lounges, swim-up bar
Sauna, hot tub, steam room, hot springs/mineral springs, body treatments

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast included
  • Bar
  • Pet-friendly
  • Hot tub
  • Spa

Explore the area

Map
Sportova 1397/1, Poprad, 05801
  • AquaCity Poprad
    ‪1 min walk‬
  • Poprad Ice Stadium
    ‪3 min walk‬
  • Tatra Gallery
    ‪13 min walk‬
  • Poprad (TAT-Poprad - Tatry)
    ‪6 min drive‬

Room options

View all photos for Mezzanine room

Mezzanine room

Mezzanine room

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Poprad

With a stay at Hotel AquaCity Seasons in Poprad, you'll be within a 5-minute walk of AquaCity Poprad and Poprad Ice Stadium. .This family-friendly hotel is 0.8 mi (1.3 km) from Tatra Gallery and 1.1 mi (1.8 km) from Podtatranske Museum.

What's nearby

  • AquaCity Poprad - 1 min walk
  • Poprad Ice Stadium - 3 min walk
  • Tatra Gallery - 13 min walk
  • Tatra National Park - 11 min drive
  • Ski Resort Tatranská Lomnica - 17 min drive

Getting around

  • Poprad Tatry Station - 14 min walk
  • Kosice (KSC-Barca) - 74 min drive

Restaurants

  • ‪Dobré Časy - ‬10 min walk
  • ‪JM Cocktail Bar - ‬14 min walk
  • ‪Restaurant Zvonica - ‬13 min walk
  • ‪Cafe Razy - ‬11 min walk
  • ‪Espresso Bar PP - ‬12 min walk

About this property

Hotel AquaCity Seasons

Family-friendly ski hotel with 2 bars/lounges
Hotel AquaCity Seasons offers 14 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Poprad hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor tennis court and a complimentary water park are featured at the hotel. An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AquaCity Poprad has 5 treatment rooms. Services include hot stone massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
Make yourself at home in one of the 14 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. A hot tub and a sauna offer a relaxing way to wind down after a day on the slopes. This hotel also features complimentary wireless internet access, ski storage, and gift shops/newsstands. The ski shuttle (surcharge) makes getting to the slopes a breeze.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with a refreshing drink from the swim-up bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A train station pick-up service is provided at no charge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Hotel AquaCity Seasons has a restaurant on site.
Room service (during limited hours) is available.

Languages

Czech, English, German, Polish, Russian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free train station pick-up shuttle
  • Ski shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 swim-up bar
  • Room service available

Things to do

  • Beach volleyball
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • A meeting room

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 AM

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night, plus a deposit of EUR 15 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 7 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 10 per vehicle (one way)
  • Pet deposit: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

AquaCity Seasons
AquaCity Seasons Poprad
Hotel AquaCity Seasons
Hotel AquaCity Seasons Poprad
Aquacity Seasons Resort
Hotel AquaCity Seasons Hotel
Hotel AquaCity Seasons Poprad
Hotel AquaCity Seasons Hotel Poprad

Hotel AquaCity Seasons Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 45 reviews
Rating 8 - Good. 23 out of 45 reviews
Rating 6 - Okay. 5 out of 45 reviews
Rating 4 - Poor. 1 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Greg

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Hana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Sona

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice, children and pet friendly. The staff is fantastic, the rooms are clean only when you come for dinner later than 7:30 pm there is not so much to choose from. The hotel is connected to the Aqua Center.
Stayed 3 nights in Apr 2023

10/10 Excellent

shlomi

Stayed 3 nights in Aug 2022

8/10 Good

gilli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi was not working in the room, only in the hall and in restaurant area, I was also missing tissues in the room.
Stayed 2 nights in Feb 2020

10/10 Excellent

Aharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. The water park very well equipped.
Stayed 5 nights in Aug 2019

8/10 Good

Andrea, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in an Aqua park, all nice. May need more hotel parking. Lots of different pools, for swimming and relaxing, indoor and outdoor ones. Dinner and breakfast included, selection of food catered for all.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service
Good
Friendly and helpful staff. Beds - not comfortable. Great location. Very good breakfast buffet.
Stayed 2 nights in Oct 2018

8/10 Good

ido

Great fun for the kids. Food is excellent.
Kids had great fun in the park. VR is also very nice. SPA for adults is amazing. Food was excellent. Rooms were small and TV was small. Good service. Overall great stay.
Stayed 2 nights in Aug 2018

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice area, included half board was "just ok" and bed was very hard. Overall nice stay, but not excellent.
Stayed 2 nights in Sep 2017

6/10 Okay

irene, New Jersey, USA

Great thermal bath but hotel is just so so
We stayed at Aqua City for one night before new year eve on our way to Krakow after visiting Slovakia. The hotel lobby, front desk service and the room was Okay. I meant okay not great provided the price was quite expensive comparing to other facilities in the area. It was not that spa like as we had hoped. The thermal bath was great. A lot of families came to the area. The rate includes both breakfast and dinner and they were quite good. The facilities felt more like 80's luxury so a bit dated in a way. One thing that we did not like was the access timing to the thermal bath. The dinner was from 630 to 9pm. We arrived at 4pm. After settling down, we entered the bath at 5pm and can only enjoyed the bath for two hours before dinner as we were hungry. After that there was no time to use the bath again as it closed at 930pm. The check out time for the next day was 10am which is when the thermal bath opened so literally we paid premium just to use the bath for 2 hours. It would be fair if the check out time was noon or hotel guests could use the bath until certain time after their check out.

6/10 Okay

John, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok stay
This was an ok stay in the hotel but nothing special as we had to check out by 10am and the pool and sauna etc was shut at 10pm. Aqua City was good when I first went 5years ago but it has not moved with the times

6/10 Okay

jason, toronto

Disliked: Room comfort
ok hotel in the High Tatras
this hotel is part of the aqua center compound. the good: Both dinner and breakfast (all buffet) are included in the rate, which is rare. access to the water park is included. ok selection of the buffet the facilities looks new. the bad: no air-conditioning. the hotel is above the aqua center, the heat keeps the hallway hot. some people keep their window half open but when there is no wind it doesn't help much. i wake up with the temperature of 28.5 in the room comparing to 25 the night before, so it could get very uncomfortable. the curtains are not blocking enough lights, the room gets very bright in the morning.

4/10 Poor

Tomas

Business traveller
Liked: Property conditions & facilities
-Checkout already at 10am -30 euro extra fee for 2h late checkout -As a Spa hotel the Spa should open earlier then 12 during the weekends
Stayed 1 night in Apr 2024

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

8/10 Good

Egon

Travelled with family
Liked: Cleanliness, property conditions & facilities
Korábban tetszett, most kicsit csalódást okozott
A korábbi évekhez képest kicsit barátságtalanabb volt a személyzet! Talán kicsit hidegebb lett a víz a fürdőben. A galériás szobában a földszinti lecserélték az ágyat, de ez nyikorog, kényelmetlen! Nem tetszett, hogy megváltozott a fürdő nyitvatartási és a vacsora ideje. Így eléggé kapkodás volt, hogy odaérjünk a lézershow-ra. Eddig négy alkalommal voltunk itt, nagyon szeretjük ezt a szállodát, de lehet hogy legközelebb kipróbálunk egy másikat is...
Stayed 2 nights in Feb 2023

10/10 Excellent

Lubos

Stayed 1 night in Jul 2022

10/10 Excellent

Håkan

Stayed 1 night in Jun 2022

10/10 Excellent

Konrad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastyczny obiekt. Gorąco polecam dla rodzin z dziećmi. czysto schludnie, smacznie, wygodnie. Świetny aquapark. Doskonale miejsce jako baza wypadowa na narty czy trekking w góry.
Stayed 7 nights in Feb 2020

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020

10/10 Excellent

Egon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feltöltődés
Immár sokadik alkalommal töltöttünk el itt egy hétvégét. A szolgáltatások színvonala, a személyzet kedvessége, a kilátás, a lézershow, a fantasztikus ételek az étteremben ugyanolyan magas szinten vannak folyamatosan. Ezért nem kérdés számunkra, hogy jövőre is visszatérünk!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Služby primerané k cene.
Stayed 2 nights in Oct 2019

10/10 Excellent

Jiri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wszystko super, w szlafrokach zjeżdża się windą na baseny, za jedyne 2 euro bus hotelowy jeździ do Tatrzańskiej Łomnicy
Stayed 4 nights in Jan 2019