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Hilton Garden Inn Stoke on Trent

3.5 star property

Photo gallery for Hilton Garden Inn Stoke on Trent

Lobby sitting area
Family Room, 2 Single Beds, Connecting Rooms
Meeting facility
Restaurant
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Air conditioning
  • Bar
  • 24/7 front desk

Explore the area

View map
Potteries Way Hanley, Stoke-on-Trent, England, ST1 4QA
  • Place, Regent Theatre
    ‪4 min walk‬
  • Place, Waterworld
    ‪17 min walk‬
  • Place, Staffordshire University
    ‪18 min walk‬
  • Airport, Manchester (MAN)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(22 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Family Room, 1 King Bed, Connecting Rooms

Family Room, 1 King Bed, Connecting Rooms

10.0 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(25 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

Premium bedding, in-room safe, individually furnished, laptop workspace

Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Single Beds, Connecting Rooms

Family Room, 2 Single Beds, Connecting Rooms

Family Room, 2 Single Beds, Connecting Rooms

  • 48 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Accessible Queen Room

Premium bedding, in-room safe, individually furnished, laptop workspace

Accessible Queen Room

  • Sleeps 2

View all photos for Queen Room With Sofa Bed

Premium bedding, in-room safe, individually furnished, laptop workspace

Queen Room With Sofa Bed

  • Sleeps 4

View all photos for King Room

Premium bedding, in-room safe, individually furnished, laptop workspace

King Room

  • Sleeps 2

View all photos for Twin Room

Premium bedding, in-room safe, individually furnished, laptop workspace

Twin Room

  • Sleeps 2

View all photos for Family King Room

Premium bedding, in-room safe, individually furnished, laptop workspace

Family King Room

  • Sleeps 4

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About the area

Stoke-on-Trent

With a stay at Hilton Garden Inn Stoke on Trent, you'll be centrally located in Stoke-on-Trent, steps from The Potteries Museum and Art Gallery and within a 5-minute walk of Regent Theatre. .This hotel is 1.2 mi (1.9 km) from Victoria Hall and 1.3 mi (2.2 km) from Staffordshire University.

What's nearby

  • The Potteries Museum and Art Gallery - 1 min walk - 0.2 km
  • Regent Theatre - 4 min walk - 0.4 km
  • Victoria Hall - 4 min walk - 0.4 km
  • Waterworld - 17 min walk - 1.4 km
  • Staffordshire University - 18 min walk - 1.6 km

Getting around

  • Stoke-On-Trent Station - 6 min drive
  • Manchester Airport (MAN) - 49 min drive

Restaurants

  • ‪Victoria Lounge Bar - ‬5 min walk
  • ‪BottleCraft - ‬5 min walk
  • ‪Unicorn Inn - ‬5 min walk
  • ‪Chunky Chicken - ‬2 min walk
  • ‪The Slamwich Club - ‬4 min walk

About this property

Hilton Garden Inn Stoke on Trent

Hotel with a restaurant, steps from The Potteries Museum and Art Gallery
Hilton Garden Inn Stoke on Trent offers 140 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch LCD televisions come with digital channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 140 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Hilton Garden Inn Stoke on Trent has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 9 per night)
  • Uncovered parking on site (GBP 9 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • High chair
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 9.00 per night
  • Nearby parking fee: GBP 9.00 per night(164 ft away; open 24 hours)
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Stoke On Trent
Hilton Garden Inn Stoke on Trent Hotel
Hilton Garden Inn Stoke on Trent Stoke-on-Trent
Hilton Garden Inn Stoke on Trent United Kingdom
Hilton Garden Inn Stoke on Trent Hotel Stoke-on-Trent

Hilton Garden Inn Stoke on Trent Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 366 out of 603 reviews
Rating 8 - Good. 151 out of 603 reviews
Rating 6 - Okay. 45 out of 603 reviews
Rating 4 - Poor. 18 out of 603 reviews
Rating 2 - Terrible. 23 out of 603 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family hotel

Very nice room. Comfortable and quiet and very clean. Would happily stay there again. Breakfasts were also a hit, waffles a favourite with my son.
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Pete

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Massimo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not happy with room and service this time. Booked a Queen room, was under the impression the bed would be big, it wasn’t, was told the ‘King room bigger’ I requested ’Non feather duvet & pillows’ on my booking as have severe allergies. Got in room & feather duvet & pillows on bed. Made two enquiries to have them changed, waited ages in which time allergies had kicked in, blocked nose, itching etc.. only for a non feather duvet & pillows to be brought to the room, which I had to put on myself as was told ‘it’s a privacy thing’, then had to ask for pillow cases as non brought. Red wine all over floor/carpet near bedside table & sticky under table so not cleaned properly. So overall not up to standard in my opinion.
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel to be near Emma Bridgewater and had never stayed in a Hilton Garden Inn before. We were delighted with the room - larger and much lighter than Premier Inn rooms, larger bathroom, good quality toiletries and very friendly staff. Will definitely look out for this chain in preference to Premier Inns in future!
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very convenient for a works trip
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in centre of Hanley

Second time we've stayed here and can't fault it. We included breakfast this time and enjoyed it - choice and quality was good. Located right next to centre of Hanley. We would stay again, free definitely.
Stayed 1 night in Jul 2025

6/10 Okay

Joanne

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel was lovely clean and staff and breakfast were great Just the bed was so uncomfortable it was rock hard and lead to poor nights sleep and aches so it spoiled it unfortunately
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Christopher

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Waiter and waitresses were great, one of the chefs had a bad attitude towards the waiter and spoke down to him quite a lot. Dont know how the waiter puts up with it. The kitchen is open for all to see the way he treats the waiters, its disgusting. Room was adequate.
Stayed 2 nights in Jun 2025

8/10 Good

Victoria

Stayed 1 night in Jul 2025

4/10 Poor

amy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

michelle

Stayed 1 night in Jul 2025

10/10 Excellent

Luke

Stayed 5 nights in Jun 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall, it was fine. No major issues, but I have stayed in many Hiltons in my time, and it just felt slightly underwhelming to have the Hilton brand associated to this hotel. The check-in was really poor, and I do not blame the front desk staff directly, but whoever is responsible for staffing should be embarrassed. It took between 50 minutes to an hour to get our keys to our room. Breakfast was fab, and the staff on the whole were friendly, but again, I have been to Hiltons where the service came with a smile, and things were never too much fuss. Here, at times, it felt like we were putting people out, when asking a question.
Stayed 2 nights in May 2025

8/10 Good

Julie

Liked: Amenities
Very nice stay
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Terence

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was lovely. Rooms clean and spacious, breakfast good value for money and under 18’s eat free which was a bonus.
Stayed 2 nights in Jun 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family overnight stay pre Alton towers

Great stay in a nice modern hotel
Stayed 1 night in May 2025

10/10 Excellent

Iman

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025