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Macdonald Norwood Hall Hotel

4.0 star property

Photo gallery for Macdonald Norwood Hall Hotel

Lobby
Property preview
Reception
Flat-screen TV
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Laundry

Explore the area

View map
Garthdee Road, Cults, Aberdeen, Scotland, AB15 9FX
  • Robert Gordon University
    ‪3 min walk‬
  • Aberdeen Royal Infirmary
    ‪7 min drive‬
  • Union Square Shopping Centre
    ‪7 min drive‬
  • Aberdeen (ABZ)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible (Accessible Double)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible (Accessible Double)

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible (Standard Accessible King)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Standard Accessible King)

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Standard Double)

Standard Room, 1 Double Bed (Standard Double)

Standard Room, 1 Double Bed (Standard Double)

8.4 out of 10
Very good
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Deluxe Double)

Deluxe Room, 1 Double Bed (Deluxe Double)

Deluxe Room, 1 Double Bed (Deluxe Double)

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds (Deluxe Twin)

Deluxe Room, 2 Single Beds (Deluxe Twin)

Deluxe Room, 2 Single Beds (Deluxe Twin)

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed (Super Deluxe King)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Room, 1 King Bed (Super Deluxe King)

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed (Super Deluxe Double)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Room, 1 Double Bed (Super Deluxe Double)

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

Superior Suite, 1 Double Bed (Super Deluxe Suite)

Superior Suite, 1 Double Bed (Super Deluxe Suite)

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Aberdeen

With a stay at Macdonald Norwood Hall Hotel in Aberdeen (Garthdee), you'll be a 2-minute walk from Robert Gordon University and 13 minutes by foot from RGU: SPORT. .This hotel is 1.8 mi (2.9 km) from Gordon Highlanders Museum and 2.4 mi (3.9 km) from Johnston Gardens.

What's nearby

  • Robert Gordon University - 3 min walk - 0.3 km
  • Aberdeen Royal Infirmary - 7 min drive - 4.7 km
  • His Majesty's Theatre - 7 min drive - 5.3 km
  • Union Square Shopping Centre - 7 min drive - 5.3 km
  • University of Aberdeen - 9 min drive - 6.5 km

Getting around

  • Portlethen Station - 17 min drive
  • Aberdeen Airport (ABZ) - 21 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Great Western Hotel - ‬4 min drive
  • ‪The Park Cafe - ‬8 min drive
  • ‪Cults Hotel - ‬17 min walk
  • ‪Mad Bush Bar - ‬5 min drive

About this property

Macdonald Norwood Hall Hotel

Suburban hotel with a 24-hour front desk and a restaurant
Macdonald Norwood Hall Hotel offers 73 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 73 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this Victorian hotel include wedding services, a fireplace in the lobby, and a banquet hall.
Satisfy your appetite for lunch or dinner at Tapestry Restaurant, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:30 AM.
Tapestry Restaurant - This fine-dining restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Georgian Bar - Onsite bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Georgian Bar
  • Tapestry Restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1881
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 30
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 19.95 for adults and GBP 15 for children
  • Pet fee: GBP 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Norwood Hall
Norwood Hall Aberdeen
Norwood Hall Hotel
Norwood Hall Hotel Aberdeen
Hotel Norwood Hall
Norwood Hall Hotel Aberdeen, Scotland
Macdonald Norwood Hall Hotel Aberdeen
Macdonald Norwood Hall Hotel
Macdonald Norwood Hall Aberdeen
Macdonald Norwood Hall
Macdonald Norwood Hall
Macdonald Norwood Hall Hotel Hotel
Macdonald Norwood Hall Hotel Aberdeen
Macdonald Norwood Hall Hotel Hotel Aberdeen

Reviews

Macdonald Norwood Hall Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 260 out of 468 reviews
Rating 8 - Good. 136 out of 468 reviews
Rating 6 - Okay. 48 out of 468 reviews
Rating 4 - Poor. 19 out of 468 reviews
Rating 2 - Terrible. 5 out of 468 reviews

Reviews

10/10 Excellent

Paul, Skelmersdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely characteristic hotel with very professional staff. A quiet get away for those needing it to relax and recoup. A bit expensive considering there was no pool, hot tub or sauna & steam facilities but the hotel it's self is absolutely beautiful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at the McDonald Norwood Hotel and had a truly pleasant experience. From the moment we arrived, the lady at the front desk stood out with her warm and friendly manner. She made the check-in process smooth and welcoming, instantly making us feel comfortable after a long journey. Throughout our stay, she was more than happy to assist with anything we needed — a true asset to the hotel team. Our room was lovely, spacious, and clean, with a beautiful view of the surrounding woods. It added a peaceful touch to our stay, making it even more relaxing. Overall, the service and setting made for a wonderful visit. I would gladly return and recommend it to others looking for a quiet and friendly place to stay.
Stayed 1 night in Jun 2025

8/10 Good

Ronnie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Again stunning dinner . Food is fantastic
Stayed 1 night in May 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best

This is a true traditional Scottish experience. Step back in time and have a grand time.
Stayed 1 night in May 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Nice hotel staff are helpful but under stress as there aren’t enough of them at meal times. Comfortable room but sadly very few electrical sockets and none anywhere near the bed so you can’t charge your phone and use it as an alarm clock. Food is ok but over priced. The room I had was in a quiet part of the hotel but confusing to get to and from reception. The bathroom lights were working which I reported but did t get fixed during my stay. There were two fire alarm evacuations in the early hours of one morning and only seven people out of the guests actually went outside. Sounds like a moan but it was ok and yes I would stay again.
Stayed 4 nights in May 2025

10/10 Excellent

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent stay in a very elegant hotel

Great stay . Lovely meals. Good service.
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely stunning hotel, brought my Canadian colleague on business and he loved the authentic Scottish heritage feel of the hotel. I also appreciated the Bible in the room, something not seen often these days
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Norwood Hotel

Service was ok. Not over the top.
Stayed 1 night in Mar 2025

4/10 Poor

Joanne

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The bedroom was lovely paid for room and breakfast for 2 nights except when i went to check out they said i still need to pay i should them prrof on my bank app that the money had been paid etc however they insisted that there computer is right not my bank finally they realized it was an error there part there was no apology i was just told i could go now throughly disappointed i have stopped in 4 and 5 star establishments never had this issue ever everything was quite over priced and if u wanted certain items on the breakfast menu u paid etc contential breakfast was poor will not be staying here again
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chill out

Love staying here, so peaceful and relaxing. Have stayed many times over the years. A lovely old building, no pool or spa or beauty rooms, so if that's your preference this is not the place for you. Staff are always lovely and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Stayed 2 nights in Mar 2025

4/10 Poor

Stuart

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Sonia Coromoto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the area around and the building inside are beautiful
Stayed 5 nights in Jan 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the peaceful setting and the staff made you feel special, very attentive but not fawning over you. The hotel had an old world charm but efficiently run with modern technology. Food and service excellent.
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service

Never again

No staff. Stressed staff. Rude £8 tray service and cold expensive but tasty supper. Breakfast diabolical . No sign of the Stornaway black pudding as per menu just a dehydrated haggis. I felt sorry for the staff apart from the rude man who snatched a pen from my hand after I pointed out that my bill was wrong. He said he’d fix it and marched off. He did not fix it. Silly me I stayed here years ago and I had a similar experience . Thought I’d try again . Doh.
Stayed 1 night in Feb 2025

10/10 Excellent

A D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Very good stay, comfortable & very elegant.
Stayed 1 night in Jan 2025

8/10 Good

Ronnie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food and service room clean and comfortable , only point would be no biscuit with tea/coffee ???
Stayed 1 night in Jan 2025

6/10 Okay

Mark

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Work stay

It met my needs for a bed to stay for the night, but room service was very slow for ice , had to recall (I know…. 1st world problems). Also the shower curtain was quite dirty, surprised to still see one of them in a hotel. Parking was very poor but there was a wedding on. This was unfortunately under my room but was nice to hear their last dance 😂.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Years Day treat

A night of highland comfort on a snowy New Years Day! Thoroughly enjoyed our stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Moira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay.

Very nice place to stay in a lovely setting. All staff were very welcoming, friendly and helpful. Comfortable and homely place to stay.
Stayed 1 night in Dec 2024