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Pan Pacific Toronto

4.0 star property

Photo gallery for Pan Pacific Toronto

Exterior
Deluxe Room, 2 Queen Beds, Balcony
Seasonal outdoor pool
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
900 York Mills Rd, Toronto, ON, M3B3H2
  • Toronto Botanical Garden
    ‪4 min drive‬
  • Shops at Don Mills
    ‪5 min drive‬
  • Fairview Mall
    ‪5 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Two Queen

Deluxe Two Queen

Deluxe Two Queen

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King

Premier King

Premier King

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Toronto

With a stay at Pan Pacific Toronto in Toronto (North York), you'll be a 4-minute drive from Toronto Botanical Garden and 5 minutes from Aga Khan Museum. .This golf hotel is 4.1 mi (6.6 km) from Ontario Science Centre and 9.5 mi (15.2 km) from Royal Ontario Museum.

What's nearby

  • Fairview Mall - 5 min drive
  • Aga Khan Museum - 5 min drive
  • Ontario Science Centre - 7 min drive
  • Royal Ontario Museum - 15 min drive
  • CN Tower - 16 min drive

Getting around

  • Oriole Station - 4 min drive
  • Leslie Station - 4 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 27 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Dragon Pearl Buffet - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Longo's York Mills - ‬9 min walk

About this property

Pan Pacific Toronto

Hotel with 2 restaurants, near Toronto Botanical Garden
Pan Pacific Toronto offers 409 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 409 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at Seasons Restaurant, one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Toronto? This hotel has 30000 square feet (2787 square meters) of space consisting of conference space and 21 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Seasons Restaurant - This restaurant serves lunch and dinner.
900 Lounge - Onsite bar. Open daily.
Gilaneh - Onsite restaurant. Open daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (CAD 20 per night; includes in/out privileges)
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 10-25 for adults and CAD 10-25 for children
  • 2 restaurants
  • 1 bar

Restaurants on site

  • Seasons Restaurant
  • 900 Lounge
  • Gilaneh

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Spa services
  • Tennis

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Pool toys
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (30000 square feet)
  • Meeting rooms - 21

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Deep-pile carpet in room
  • Wheelchair-accessible (may have limits)

More

  • Biodegradable drinking straws
  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • No plastic drinking straws
  • Romance packages available
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Tennis courts
The property will be renovating from June 13 2024 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Tennis courts
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay), plus a deposit of CAD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The seasonal pool will be open from June 21 to August 31
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Prince Toronto
Prince Westin
Prince Westin Toronto
Toronto Prince
Toronto Westin Prince
Westin Prince
Westin Prince Hotel
Westin Prince Hotel Toronto
Westin Prince Toronto
Westin Toronto Prince
Westin Prince Toronto Hotel
Pan Pacific Toronto Hotel
The Westin Prince Toronto
Pan Pacific Toronto Toronto
Pan Pacific Toronto Hotel Toronto

Pan Pacific Toronto Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1319 out of 2760 reviews
Rating 8 - Good. 727 out of 2760 reviews
Rating 6 - Okay. 351 out of 2760 reviews
Rating 4 - Poor. 185 out of 2760 reviews
Rating 2 - Terrible. 178 out of 2760 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Chandler

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Pan Pacific Not Terrific
Beds weren’t comfy, elevators weren’t working. Reservation wasn’t ready, lightbulbs were burnt out.
Stayed 1 night in Nov 2024

4/10 Poor

Nancy

Travelled with group
Disliked: Cleanliness
Not like the other Pan Pacific....
I have stayed at other Pan Pacific and this one truly fell short. I am not sure if it's privately owned rather than a chain but it was disappointing. There was a really weird small when you come in to the hotel, a cleaning agent mixed with something dirty. The tub was leaking everywhere and the bottom of the shower was peeling/dirty. I didn't have any interaction with the staff during my stay so I have no opinion about the service.
Stayed 2 nights in Nov 2024

6/10 Okay

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Public transport available - well over an hour by bus to subway to Union Station (CN Tower area). Uber approx $30 each way to CN Tower area, about 40 minute drive. No airport shuttle - needed to Uber due to early morning flight. Old building, poor light in room other than in bathroom. Large windows, but very dirty. Grounds tidy at front of hotel - didn’t view other areas.
Stayed 3 nights in Nov 2024

8/10 Good

Duncan, Calgary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A decent hotel. Of the 3 elevators only 1 or 2 were working as the others were under a 6 month upgrade/maintenance. Biggest drawback to this hotel is turning left to get out of hotel onto an extremely busy 6 lane street. Had to wait forever for traffic to clear so you could turn left. Same with turning left to get into property. Other than that not as bad as I had feared based on some of reviews I read. Very reasonable price for what we got.
Stayed 4 nights in Nov 2024

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Pan Pacific. It was super accessible to get into the city but was an incredibly safe option for us. It was close to restaurants, and coffee shops!
Stayed 3 nights in Nov 2024

8/10 Good

lawry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the bar very nice and at the front desk. Nice safe location
Stayed 1 night in Nov 2024

10/10 Excellent

Arshdeep

Travelled with family
Liked: Cleanliness, amenities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Everyone was so friendly.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Laurie, Pincourt

Disliked: Cleanliness
Rooms were ok but a lot of mould in the bathroom
Stayed 2 nights in Nov 2024

4/10 Poor

Bill

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dark rooms. No light. Limited towels. Cramped bathroom. 2 of 3 elevators not working. Beds were moderately comfortable. Temperature control didn’t work. Very hot. Staff was great, very helpful and respectful.
Stayed 1 night in Nov 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Nov 2024

2/10 Terrible

Helen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was very uncomfortable. Overall hotel looks old
Stayed 4 nights in Nov 2024

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Dana

Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely appointed
Beautiful property with very nice amenities. The deposit required is very high but it of course is returned after your checkout.
Stayed 1 night in Nov 2024

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, if remote from downtown.
Stayed 1 night in Sep 2024

6/10 Okay

Tamara

Business traveller
Liked: Staff & service, property conditions & facilities
The hotel was very nice and the staff were wonderful, but the bathroom in my room smelled like cigarette smoke. It was awful but I was exhausted, so did not request a room change or complain.
Stayed 1 night in Nov 2024

10/10 Excellent

Kingsley, NORTH YORK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful environment with great views
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Roula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and easy parking.
Stayed 1 night in Nov 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a great time! The rooms were spacious and the bed was really comfy and clean. Notes of concern: there was a massive spider hanging right by the pay terminal at the front desk (thankfully, the staff took care of it and upgraded our room to a penthouse suite for the inconvenience), there was no in-room service, and the Seasons Restaurant wouldn't answer their phone after 5 tries to reach them, and the most bizarre--the elevators, no matter what floors were selected, would always stop at Floor 17. When stopped there, the 'close door' button wouldn't work, and it would ominously remain open for over a minute. It didn't feel unsafe, but it was definitely spooky. All in all, for the price, it was a fantastic stay and we'll be sure to be back!
Stayed 1 night in Nov 2024

6/10 Okay

Alaypatel

Liked: Staff & service
It was a decent hotel. Parking was charged and when I was leaving I asked for coffee during breakfast time and they charged me 11$ for 2 black coffee and there was an elderly couple that got coffee for free. Room was not well lit.
Stayed 1 night in Nov 2024