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North West Castle Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for North West Castle Hotel

Building design
Interior
Double or Twin Room, Balcony (Loch View Plus) | View from room
Indoor pool
2 bars/lounges

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Room service
    Room service

Explore the area

Map
Port Rodie, Stranraer, Scotland, DG9 8EH
  • Stranraer Museum
    6 min walk
  • Castle of St John
    7 min walk
  • Mull of Galloway Trail - North
    9 min walk

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room ( Loch View)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room ( Loch View)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Quadruple Room (Classic)

Family Quadruple Room (Classic)

Family Quadruple Room (Classic)

  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Triple Room (Classic)

Family Triple Room (Classic)

Family Triple Room (Classic)

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double or Twin Room (Loch View )

Double or Twin Room (Loch View )

Double or Twin Room (Loch View )

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Room (Loch View Room)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room (Loch View Room)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double or Twin Room, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room, Accessible

  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Double Room (Classic)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room (Classic)

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Similar properties

Front of property
The Portpatrick Hotel by Compass Hospitality
Pet-friendly
Free WiFi
Restaurant
Game room
4.1 out of 5, Very good, (407)
The price is NZ$146
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About the area

Stranraer

When you stay at North West Castle Hotel in Stranraer, you'll be near the beach, within a 10-minute walk of Stranraer Museum and Castle of St John. .This eco-certified hotel is 0.5 mi (0.8 km) from Mull of Galloway Trail - North and 4.9 mi (7.9 km) from Castle Kennedy Gardens.

What's nearby

  • Stranraer Museum - 6 min walk - 0.5 km
  • Castle of St John - 7 min walk - 0.7 km
  • Cairnryan Port - 7 min drive - 8.3 km
  • Cairnryan Stena Line Terminal - 11 min drive - 10.9 km
  • Castle Kennedy Gardens - 12 min drive - 8.0 km

Getting around

  • Stranraer Station - 5 min walk
  • Glasgow (PIK-Prestwick) - 71 min drive

Restaurants

  • ‪Hong Kong City - ‬4 min walk
  • ‪Henrys Bay House Restaurant - ‬9 min walk
  • ‪Bar Pazz - ‬6 min walk
  • ‪Custom House - ‬4 min walk
  • ‪Starfish Restaurant - ‬3 min walk

About this property

North West Castle Hotel

Eco-certified hotel with 2 restaurants and bars
North West Castle Hotel offers 73 accommodations with complimentary bottled water and bathrobes. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Stranraer hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Stay in one of 73 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 8 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8 AM and 9:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 8 AM–9:30 AM: GBP 12.50 per person
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Indoor pool
  • Sauna
  • A hot tub

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castle North West
North West Castle
North West Castle Hotel
North West Castle Hotel Stranraer
North West Castle Stranraer
North West Hotel
West Castle
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer

North West Castle Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 315 out of 619 reviews" "
Rating 8 - Good. 206 out of 619 reviews" "
Rating 6 - Okay. 64 out of 619 reviews" "
Rating 4 - Poor. 27 out of 619 reviews" "
Rating 2 - Terrible. 7 out of 619 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mark

Business traveller
Liked: Amenities
Hotel is a bit dates but staff were great and food was good as well. Will stay again
Stayed 1 night in Aug 2024

6/10 Okay

Doug

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Noisy
The room was clean but very tired and basic. Our room also looked over the Morrisions store next door and from approx 01:30 my wife was kept awake by the delivery trucks coming and going and unloading during the night. I was only awoken once by this but i am a very sound sleeper. I found the room to be very expensive for what it was but the staff were nice and helpful.
Stayed 1 night in Aug 2024

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities (spa and pool in particular was pleasant) and friendly and helpful staff.
Stayed 2 nights in Aug 2024

6/10 Okay

Julie

Disliked: Staff & service, property conditions & facilities, room comfort
Clean but Dated
E mailed a few days in advance of stay to double check we were ok checking in after 10pm but never received a reply. Check in was ok, a nice man called Euan I think who was covering the bar and reception. Room clean but very dated. Curtains and carpets threadbare and very old fashioned furniture.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

6/10 Okay

Derek

Travelled with family
Smell of cannabis in corridors ,and also in room at night,not what you expect,breakfast nothing special for high price
Stayed 2 nights in Aug 2024

6/10 Okay

angela

Stayed 1 night in Aug 2024

4/10 Poor

Sonya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
Booked for one night as close for ferry and looked great on pictures . However on arrival very disappointed. We were placed out back in a cottage which from the outside looked good on entering same it was dated and in need of decoration Stains on walls in places Carpet worn. All plugs low to ground so had to put kettle on floor to boil it ... mattresses were hard and pillows definitely needed replaced ..... room looked nothing like pictures and we in two separate rooms with single beds no mention of this on booking Restaurant was ok poor choice of meals and limited options for everyone Breakfast was good and liked the choice between continental and cooked perhaps a few more options for continental might be good Unfortunately our stay was disappointing and we certainly would not be returning for another
Stayed 1 night in Jul 2024

10/10 Excellent

Will

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy room. Nice and clean. Centrally located
Stayed 1 night in Aug 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Chris, Tunbridge Wells

Travelled with group
The room was lovely and the staff were really friendly. I’d recommend the North West Castle Hotel.
Stayed 1 night in Jul 2024

8/10 Good

Damien

Liked: Cleanliness, room comfort
Was a nice place to rest our heads before getting the morning ferry. Dinner was delicious, very well presented and the highlight of our stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

David

Disliked: Property conditions & facilities
Property very dated and tired. Breakfast was very poor. You can get a far superior breakfast a cheaper hotels. I won’t stay at this property again!
Stayed 1 night in Aug 2024

10/10 Excellent

DR DJ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Very helpful staff and we greatly enjoyed having table tennis & billiards available. Excellent attractions nearby, mini train & pedalos in nearby park for kids; fantastic Kennedy castle grounds; Southern Upland Way great walk up coast from Portpatrick.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Would have liked a better vegetarian option for breakfast as standard, ie veggie sausage, veggie bacon etc etc. Also yoghurt with cereal/muesli would be good. Staff great. Cleanliness excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing
Stayed 2 nights in Jul 2024

10/10 Excellent

Roger

Stayed 1 night in Jul 2024

10/10 Excellent

Graeme

Business traveller
Liked: Cleanliness, staff & service, room comfort
A step back in time to a better age.
Nothing has really changed in the 30 or so years I have stayed at the Castle but I keep going back. It needs some tlc but it has always needed it. The classic rooms are basic but clean and comfortable. It is not boutique, it is not luxury but there is just something about this place that makes it a joy to experience and it is the dining room and food. It is a throwback to a previous era and I am so glad the new owners have not changed it. Proper waiting staff who know what they are doing and get it right. A kitchen that is the same. The food is great. A dining experience with chandeliers and pristine white table cloths and the correct cutlery and set properly. Hot plates, sometimes too hot, as they continue to fry the egg at breakfast and delicious food. Keep it up. Until the next time, next month likely. Thank you.
Stayed 1 night in Jul 2024

10/10 Excellent

Lynne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vintage style dining room and ship themed bar
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great relaxing time after travelling for the ferry,. Friendly area with great people
Stayed 1 night in Jul 2024

8/10 Good

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024