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Room type Options Nightly price Book
Classic Double Room (Chalet)
14 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Single Room
12 square metres
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
New - Prestige Double Room (The Park)
18 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Classic Double Room (Chateau)
13 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Strasbourg hotel in Robertsau with a full-service spa and a sauna

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Laundry facilities
Smoke-free property

With a stay at Château de Pourtalès in Strasbourg (Robertsau), you'll be within a 10-minute drive of Train Station Square and Strasbourg Christmas Market. This spa hotel is 3.8 mi (6.1 km) from Strasbourg Cathedral and 4.1 mi (6.7 km) from Place Kléber.

Make yourself at home in one of the 25 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.

Pamper yourself with a visit to the spa, which offers massages and facials. You can take advantage of recreational amenities such as a sauna and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, a ballroom, and bike storage.

Buffet breakfasts are served on weekdays from 7:00 AM to 9:00 AM for a fee.

Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Total number of rooms - 25
  • Number of floors - 2
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Library
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Full-service spa
  • Steam room
  • Sauna
  • Smoke-free property
  • Free WiFi
  • Free self parking
  • Luggage storage
  • Terrace
  • Electric car charging station
  • Ballroom
  • Banquet hall
  • Secured bicycle storage

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German

Parking

Free self parking

Room Amenities

Château de Pourtalès offers 25 accommodations with minibars and safes. Televisions come with premium digital channels. This Strasbourg hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Cable/satellite TV service
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Desk
  • Iron/ironing board (on request)
  • Free bottled water
  • Premium TV channels
  • Digital TV service
  • Free WiFi
  • TV size 32
  • TV size (measurement) inch
  • Heating
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1

Where to Eat

Buffet breakfasts are available for a surcharge between 7:00 AM and 9:00 AM on weekdays.

Nearby Things to do

  • Hiking/biking trails nearby
  • Bicycle rentals on site

Spa Services

  • Facial treatments
  • Sauna in spa
  • Massages
  • Steam room in spa

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 9:30 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Pet Policy

  • Pets allowed for an extra charge of EUR 10 per pet, per night
  • Dogs only
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, and Eurocard. Cash is not accepted.

No rollaway/extra beds available

No lifts

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Children stay free - maximum age 6

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night
  • Facilities fee: EUR 10 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Château Pourtalès
  • Château Pourtalès Hotel
  • Château Pourtalès Hotel Strasbourg
  • Château Pourtalès Strasbourg
  • Château de Pourtalès Hotel
  • Château de Pourtalès Strasbourg
  • Château de Pourtalès Hotel Strasbourg

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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