Both this property and the adjacent Quality Inn & Conference Centre are disasters. There's no signage for the Festival Courtyard Inn, and we drove around the pothole-filled parking lot looking for the reception area. We finally found what looked like an office for the Conference Centre and were told that we could check in there, but were warned that both the restaurant and the bar were "temporarily" closed. When we got to our room, we were shocked by the condition of the windows, which needed a lot more than a new coat of paint - more like total replacement, as the wood was obviously rotting. Inside, the room was a huge disappointment, looking NOTHING like any of the rooms displayed online. The only furniture was the bed, one night table, and a dresser, but there was a huge empty space by the window. The bedspread was badly stained, as were the threadbare towels. The 2 soaps that were provided were more like tokens than bars. The bathroom mirror (the only mirror in the room) had water and, um, other marks all over it, and there was a big handprint clearly visible on the TV screen. I understand that the Conference Centre is being "renovated" - there were signs of construction activity here and there - but it appeared to me that it would be faster and easier just to demolish the entire property and rebuild. The once-proud Festival Inn, where I stayed many times in better times, is now a sad eyesore, and I would never spend another night at the Festival Courtyard Inn.