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You're in the middle of paradise here! Totally beautiful and serene. This is tea country with tea plantations surrounding the area
My only complaint was at the restaurant which charged me almost USD 3 for green tea! Apparently, the only free tea is one local brand but since they are in tea country, I believe they could do better by offering what is local.
Nice 4* hotel.. room 24 m . Minimalist modern style... perfect for family with kid. There is a sofa bed.
Wanna come back again to try their spa n tea break package
Location just side by side with Botanica Santuary Hotel 5*
flelianty
Stayed 1 night in Apr 2022
4/10 Poor
indra
Travelled with family
19 Dec 2021
Disliked: Staff & service
We stayed in villa with 3 rooms for 3 night. We got problems with water heater, internet connection, TV, and intercom in day 2 so that totally we can’t do anything there and outside is raining. The sad thing we called the services, it is so slow and need to call many times.
The hotel is beautiful but the service is terrible. I make request for high floor and they gave me the first floor with worst view ever.
The swimming pool was empty during my stay and the the room was very simple. Apart from this i would say that the hotel itself is nice and the view is amazing.
mentor
10/10 Excellent
Abdullah A.
18 Feb 2016
Liked: Cleanliness, staff & service, room comfort
Good stuff
When I reached the hotle I supprised, my villa (surprier villa) maintains 3 single beds which is not enough for 4 people. But the manager was so helpful his name is Akbar and he upgraded my booking to bigger villa for free.
The location of this resort is good and nearby Taman Safari Indonesia which is the destination we want to go. They offer food and beverages with affordable price. They also have kids playground which is good thing when you travel with two kids.
One of the bast hotel in Puncak , quite and relaxing so far from the noise , beatiful forest and good view , I recommended for couples .
Nice and polite staff ..
I didn't like some food that I orderd in midnight iand who cooked the pasta is the worst ,no taste at all and the food are expensive comparing to other hotel , bath room get wet every time I use shower , need to be approved