Staff were fine. But unit’s definitely need Renovation. Ceiling poorly patched, curtains with small holes, bathroom very small and odd lay out, grout and tile dirty, missing finishing rings for the taps in shower, tv remote missing the back cover, tv very old, hallway and stairwell need cleaning or replaced, wall patched but not repainted, very very expensive for a room in such bad condition, continental breakfast very limited and was in the front lobby of the hotel. Not sure how the pool was or if it even had one (ad did show a pool) Not a good experience considering it is a well known name Ramada. We would have left it we didn’t have an appointment the next day and if we hadn’t gone pass the cancellation time.